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WILLOW DOMESTIC VIOLENCE CENTER OF GREATER ROCHESTER INC
ROCHESTER, NY · EIN 161099257 · Form 990 · FY2024 · NTEE P43Z · Human Services · Medium ($1M-$10M) · willowcenterny.org
revenue
$6.7M
expenses
$6.7M
net assets
$6.0M
employees
117
volunteers
106
program ratio
87%
mission · from form 990

WILLOW DOMESTIC VIOLENCE CENTER OF GREATER ROCHESTER, INC. EXISTS TO PREVENT DOMESTIC VIOLENCE AND ENSURE EVERY SURVIVOR HAS ACCESS TO THE SERVICES AND SUPPORTS NEEDED ALONG THE JOURNEY TO A SAFE AND EMPLOWERED LIFE. THE AGENCY PROVIDES A FULL CONTINUUM OF SERVICES, WHICH INCLUDE CRISIS, SUPPORT AND PREVENTION SERVICES. SERVICES ARE PROVIDED IN THE ROCHESTER, NY AND MONROE COUNTY AREAS.

profile · synthesized from sources

Willow Domestic Violence Center of Greater Rochester provides a full continuum of services to prevent domestic violence and support survivors on their journey to safety and empowerment. The organization offers emergency shelter, housing programs, counseling, advocacy, and prevention education in Rochester, NY and Monroe County. Services include crisis intervention, case management, supportive housing, and community outreach for survivors and their families.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $2.65M
    HOUSING SERVICES: WILLOW'S HOUSING SERVICES INCLUDE EMERGENCY SHELTER SERVICES THROUGH WILLOW'S 49 BED EMERGENCY SHELTER, AND COMMUNITY PLACEMENT PROGRAM HOUSING AT-RISK INDIVIDUALS IN LOCATIONS THROUGHOUT THE COMMUNITY, A PET PROGRAM, A 30 UNIT SUPPORTIVE HOUSING PROGRAM, AND A RAPID REHOUSING PROGRAM. EMERGENCY SHELTER SERVICES FOR SURVIVORS OF DOMESTIC VIOLENCE AND THEIR FAMILIES INCLUDING LODGING AND FOODS, COUNSELING, SAFETY PLANNING, CASE MANAGEMENT AND OTHER SUPPORT SERVICES WERE PROVIDED TO 476 INDIVIDUALS INCLUDING 191 ADULTS, AND 285 CHILDREN. THE PET PROGRAM CARED FOR 10 DOGS AND 5 CATS. WILLOW'S SUPPORTIVE HOUSING PROVIDED 657 SERVICES TO 33 FAMILIES. OUR RAPID REHOUSING PROGRAM PROVIDED 264 SERVICES TO 21 INDIVIDUALS.
  2. #2 $377K
    PREVENTION EDUCATION: PREVENTION EDUCATION FACILITATED 430 PRESENTATIONS WHICH REACHED A TOTAL OF 8,610 STUDENTS, PROFESSIONALS, AND COMMUNITY MEMBERS.
named programs · 9 · from sources

What they call their work

Counseling Center
Provides individual counseling and community support groups for survivors of domestic violence
Emergency Shelter Services
49-bed emergency shelter providing lodging, food, counseling, safety planning, case management, and support services for survivors of domestic violence and their families
HEAL Collaborative
Partnership with University of Rochester to provide legal advocacy and support, including filing remote orders of protection for survivors
Human Trafficking Program
Offers crisis intervention, safety planning, victim advocacy, and case management for survivors of human trafficking
Mobile Advocacy Program
Outreach service offering counseling, safety planning, referrals, and support to survivors in the community
Pet Program
Provides temporary care for pets of survivors so they can access shelter without leaving animals behind
Prevention Education
Delivers presentations on domestic violence prevention to students, professionals, and community members
Rapid Rehousing Program
Short-term housing assistance and services to help survivors quickly exit homelessness and secure permanent housing
Supportive Housing Program
30-unit housing program offering long-term support for survivors and their families to promote stability and independence
activities · 6 groups

What they do

  • Domestic and Sexual Violence Prevention Education 4 activities
    • Annual multidisciplinary summit on domestic violence
      Hosts an annual summit that brings together professionals and community partners to foster shared understanding and coordinated action in addressing domestic violence.
    • Community awareness and advocacy events
      Organizes community events to raise awareness about intimate partner violence and advocate for survivor support, including coordinated campaigns and public engagement initiatives.
    • Community training and speaking engagements on domestic violence prevention
      Provides training and speaking engagements on domestic violence prevention to organizations and community groups across Monroe County to promote awareness and coordinated response.
    • Prevention education and community outreach programs
      Conducts prevention education presentations for students, professionals, and community members to raise awareness about domestic violence. Delivered 430 presentations reaching 8,610 individuals during the reporting period.
  • Domestic Violence Survivor Support Services 4 activities
    • Counseling and support groups for survivors
      Offers individual counseling and group support to survivors of domestic violence. Conducted 2,612 individual counseling sessions and facilitated 79 support groups for 74 unduplicated survivors during the reporting period.
    • Emergency and supportive shelter services for domestic violence survivors
      Provides emergency shelter including lodging, food, counseling, safety planning, and case management to survivors of domestic violence and their children. In the reporting period, served 476 individuals, including 191 adults and 285 children, and maintained continuous shelter operations for over 40 years as of 2019.
    • Mobile advocacy and crisis intervention services
      Provides mobile advocacy services including crisis intervention, safety planning, victim advocacy, and case management to survivors of domestic violence in the community. Delivered 1,925 services to 314 survivors through mobile advocacy and supported 14 survivors of human trafficking.
    • Supportive housing and rapid rehousing services
      Delivers supportive housing services to families and rapid rehousing assistance to individuals experiencing housing instability due to domestic violence. Provided 657 supportive housing services to 33 families and 264 rapid rehousing services to 21 individuals in the reporting period.
  • Diaper and Baby Supply Distribution 1 activity
    • Basic needs and material support distribution
      Provides survivors with essential items including diapers (sizes 2 and 7), pull-ups (sizes 3T–6T), clean forward-facing child car seats, and gift cards from retailers such as Aldi, Dollar Tree, Walmart, Target, Amazon, and gas providers. Accepts direct donations of toiletries, cleaning supplies, paper products, and other necessities via Amazon and Chewy to support survivor stabilization.
  • Charity Golf Tournament Fundraiser 1 activity
    • Fundraising events and community-supported fundraising initiatives
      Organizes and supports community-hosted fundraising events, including an annual charity golf tournament and a community-wide golf event that raised over $300,000 from 2019 to 2025, to fund survivor services. Also hosts an annual fundraising event attended by over 300 community members.
  • Animal Welfare and Rescue Support 1 activity
    • Pet care services for survivors
      Operates a pet program that provides care for companion animals of domestic violence survivors, including 10 dogs and 5 cats during the reporting period, to support safe shelter access.
  • Child Advocacy and Trauma Support Centers 1 activity
    • Services for children of domestic violence survivors
      Provides targeted support to children affected by domestic violence, serving nearly 300 children annually and including 285 children in emergency shelter services during the reporting period.
financials · form 990 · fy2024
revenue
Total revenue$6.72M
Contributions & grants$4.02M60%
Program service revenue$2.30M34%
Investment income$286K4%
Other revenue$114K
expenses
Total expenses$6.75M
Program expenses87%
Admin / overhead7%
Fundraising6%
Salaries & benefits$4.47M
Grants paid out$464K
Largest expense lineCompensation
balance sheet
Total assets$7.29M
Cash$710K
Investments$4.49M
Liabilities$1.26M
Net assets$6.04M
Liquid reserves9.3 mo
5 years on record · 2020–2024 · YoY revenue +2.7%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 4
NameTitleHours/wkCompensation
MEAGHAN DECHATEAUIEUX PRESIDENT & CEO 37 $183K
TIFFANY WELCH-PIDDISI COO 37 $141K
NICOLE MORELLE VP OF COMMUNITY ENGAGEMENT 37 $132K
SUZANNE NYE VP OF FINANCE AND ADMINISTRATION 37 $111K
board members · 21
  • ALIA HENTON-WILLIAMS — BOARD MEMBER
  • CORY MAU — BOARD MEMBER
  • DENEE STIRPE — BOARD MEMBER
  • DOROTHY FERGUSON — BOARD MEMBER
  • DR MICHAEL MENDOZA — BOARD MEMBER
  • HEIDI MACPHERSON — VICE CHAIR
  • HELEN SCALIA — SECRETARY
  • HENRY FAVOR — BOARD MEMBER
  • JAMIE FRUMUSA APR — BOARD MEMBER (THROUGH 12/24)
  • JOHN ROBERTS — BOARD MEMBER
  • KELLY METZ DAVIS — BOARD MEMBER
  • KESHA CARTER — BOARD MEMBER
  • LANCE THOMAS — BOARD MEMBER
  • MICHAEL FOWLER — BOARD MEMBER
  • MICHAEL GREEN — BOARD MEMBER
  • MICHELLE DAUBERT — BOARD MEMBER
  • NICHOLE MALEC HUSS — BOARD MEMBER
  • PETER MESSNER — TREASURER
  • STEVE SCOTT SR — BOARD MEMBER
  • TAD MACK — BOARD MEMBER (THROUGH 10/24)
  • TASHANDA THOMAS — BOARD CHAIR
relationships · 17

Who they work with

  • Amazon Partner — Partner for direct shipment of donated items to support survivor services.
  • Chewy Partner — Partner for direct shipment of pet supplies to support survivor households with pets.
  • City of Rochester Government — Collaborates with Willow through Mayor Malik Evans' leadership on domestic violence as a public safety and public health issue.
  • Clas/Baker Family Partner — Beverage cart sponsor of The Willow Classic charity golf tournament.
  • Cook Properties Partner — Presenting sponsor of The Willow Classic charity golf tournament.
  • Golisano Institute for Business & Entrepreneurship Partner — Host venue for the annual Willow Way Summit.
  • IDE Dealerships Partner — Beverage cart sponsor of The Willow Classic charity golf tournament.
  • Legal Aid Society Partner — Collaborates with Willow through Carla Palumbo's work supporting survivors in navigating legal systems.
  • Marquee Events Partner — Provides silent disco production services for Willow's fundraising event, including sound and channel management.
  • Mesha Caldwell Partner — Fundraising Events and Community Engagement Coordinator who supports community event hosts.
  • Molly & Ed Shill Cares Foundation Partner — Dinner sponsor of The Willow Classic charity golf tournament.
  • Monroe Co. Child Protective Services Partner — Partners to provide support, services, and referrals to families affected by domestic violence with open child protective cases.
  • Monroe County Government — Geographic area where Willow Center provides education and prevention services.
  • New York State Government — Willow Center is a New York State certified domestic violence service provider.
  • SMART Local 46 Partner — Lunch sponsor of The Willow Classic charity golf tournament.
  • Shill Cares Foundation Partner — Presenting sponsor of the 2026 Willow Ball.
  • University of Rochester Partner — Collaborates through the HEAL Collaborative to provide support services and file remote orders of protection for survivors of domestic violence.
strategies · 5

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Continuum of Housing and Basic Needs Services
    methodology: housing_first
    By providing a full spectrum of housing options and basic necessities, we reduce barriers to safety and stability, because survivors are better able to pursue independence, employment, and healing when foundational needs like shelter and pet care are met.
  • Empowerment-Based Survivor Support
    methodology: empowerment-based
    By prioritizing survivor autonomy in decision-making, we produce more effective and sustainable outcomes, because empowering survivors to direct their own paths increases engagement, safety, and long-term independence.
  • Multisystem Collaboration for Enhanced Response
    methodology: multidisciplinary_collaboration
    By collaborating across professional disciplines and systems, we improve survivor outcomes and community response, because coordinated efforts among legal, health, and social services reduce gaps in care and increase safety.
  • Prevention Through Education and Community Engagement
    methodology: prevention-through-education
    By using education and broad community engagement, we prevent domestic violence and interrupt intergenerational cycles of abuse, because equipping individuals and systems with knowledge transforms community norms and increases early intervention.
  • Trauma-Informed Care Integration
    methodology: trauma-informed_care
    By delivering counseling and crisis services through a trauma-informed lens, we promote healing and safety, because understanding the psychological impact of abuse allows for more effective, dignified, and responsive care.