named programs · 6 · from sources
What they call their work
Aide Services
Home Health Aide and Personal Care Aide services assisting with bathing, dressing, meal prep, and daily living activities
Assessments
Comprehensive in-home evaluations by RNs and Physical Therapists to determine care needs and develop service plans
Nursing Services
Skilled nursing care including wound care, infusion therapy, catheter care, and medication management under physician orders
Nutritional Therapy
Registered Dietitians deliver personalized nutrition plans and counseling for medical conditions like diabetes and heart disease
Social Work
Licensed Medical Social Workers provide counseling, benefit applications, and assistance with long-term care planning
Therapy Services
Physical, occupational, and speech therapy provided in-home to improve mobility, function, and communication
activities · 8 groups
What they do
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Home Care Services for Elderly and Disabled 4 activities
- Conduct in-home patient assessmentsPerforms comprehensive in-home assessments using trained Registered Nurses and Physical Therapists to determine individual home health care needs and eligibility for services.
- Deliver nursing servicesProvides skilled nursing services in the home, including wound care, infusion therapy, catheter care, and comprehensive health assessments. Nurses also educate patients and caregivers to support independent management of health needs.
- Provide home health aide and personal care servicesProvides or arranges home health aide and personal care services to support recuperation and independent living. Services include personal care, assistance with daily activities such as bathing, dressing, and meal preparation, and monitoring for changes in condition.
- Provide home health care servicesProvides skilled, coordinated home health care services including nursing, therapy, social work, and aide support to individuals in St. Lawrence County and the North Country region. Services are tailored to individual needs and aim to support recovery, manage chronic conditions, and prevent hospitalization.
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Comprehensive Care Management Services 3 activities
- Coordinate patient-centered careCoordinates care with healthcare providers and other stakeholders to ensure integrated, patient-centered in-home services.
- Develop personalized care plansCollaborates with patients, physicians, families, and other stakeholders to develop individualized care plans based on assessments and ongoing health needs.
- Provide social work servicesOffers psychosocial support and maintains communication between patients, families, and healthcare providers through in-home social work services.
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Direct Clinical Care Services 1 activity
- Deliver nutritional counseling and therapyProvides personalized nutritional therapy, including customized dietary plans, diet counseling, and telephone consultations for patients with specific medical conditions.
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Non-Discrimination Compliance and Access Assurance 1 activity
- Ensure non-discrimination and equal opportunityMaintains policies prohibiting discrimination and harassment in admissions, treatment, employment, and workplace interactions. Promotes equal opportunity for all qualified individuals regardless of race, color, national origin, age, disability, sex, or other protected characteristics.
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Infection Control in Long-Term Care 1 activity
- Implement infection control and staff training during public health emergenciesProvided hands-on training and education in infection prevention and COVID-19 mitigation to all staff, and conducts quarterly competency testing to ensure compliance with state standards. Maintained a COVID-19 preparedness plan in coordination with state and local health authorities since 2020.
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Healthcare Compliance and Ethics Programs 1 activity
- Maintain corporate compliance and ethical standardsDevelops and implements a corporate compliance program that includes policy development, staff training, monitoring, auditing, enforcement, and corrective actions to promote legal and ethical conduct.
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Public Benefits Navigation and Enrollment 1 activity
- Provide benefits and care placement assistanceAssists individuals with applications for benefits, housing, and long-term care placement, and provides information about available services in St. Lawrence County.
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Short-Term Rehabilitation Therapy 1 activity
- Provide therapy servicesDelivers physical, occupational, and speech therapy services in the home setting. Services include rehabilitation after surgery or injury, management of chronic conditions, and treatment for speech, language, and swallowing disorders, all based on personalized evaluations and goal-oriented plans.
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financials · form 990 · fy2024
revenue
Total revenue$3.30M
Contributions & grants$34K1%
Program service revenue$3.27M99%
Investment income$00%
Other revenue$0
expenses
Total expenses$3.74M
Program expenses83%
Admin / overhead17%
Fundraising0%
Salaries & benefits$2.66M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$481K
Cash$174K
Investments$0
Liabilities$949K
Net assets$-469K
Liquid reserves0.6 mo
4 years on record · 2020–2024 · YoY revenue +11.4%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 3
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| KELLY LOWERY | CHIEF FINANCIAL OFFICER | 50 | $175K |
| KATHERINE RACE | ADMINISTRATOR | 50 | $135K |
| MICHELLE BRISTOL | DIRECTOR OF PATIENT SERVICE | 50 | $127K |
board members · 5
- DAVE FERRIS — DIRECTOR
- KATHRYN MULLANEY — SECRETARY
- MARTI MACARTHUR — DIRECTOR
- SARA FALK — DIRECTOR
- TODD AMO — VICE CHAIRMAN
relationships · 8
Who they work with
- Canton-Potsdam Hospital Partner — Co-owner and operator of Northern Lights Home Health Care.
- Claxton-Hepburn Medical Center Partner — Co-owner and operator of Northern Lights Home Health Care.
- NYS Department of Health Government — Collaborates with Northern Lights Home Health Care to implement and maintain a COVID-19 preparedness plan.
- Northern Lights Corporate Compliance Office Government — Office responsible for handling grievances related to discrimination and compliance with civil rights laws.
- United Helpers Network — References United Helpers Code of Conduct, indicating a formal affiliation or shared governance structure.
- United Helpers Partner — Co-owner and operator of Northern Lights Home Health Care.
- areas most trusted health care providers Partner — Collaborates with established local healthcare providers to support patient care.
- local County officials Government — Works with Northern Lights Home Health Care on local implementation of COVID-19 safety protocols and preparedness planning.
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Coordinated Care Deliverymethodology: coordinated_careBy assessing patient needs and organizing comprehensive home-based health and support services through a coordinated model, we ensure continuity and quality of care, leading to improved patient outcomes and reduced hospitalizations.
- Individualized Clinical Assessment and Planningmethodology: personalized_care_planningThrough comprehensive in-home assessments and personalized care planning—including nutritional, medical, and functional evaluations—we tailor interventions to the patient’s unique health conditions and environment, improving clinical effectiveness and safety.
- Person-Centered Home Care Modelmethodology: person-centered_careBy delivering care in the patient's home and co-creating personalized treatment plans with patients, families, and providers, we improve health outcomes and support independence because care is more aligned with individual goals and daily living needs.