named programs · 4 · from sources
What they call their work
Alternative Dispute Resolution (ADR) Services
Provides mediation and conflict resolution services for divorce, custody, and other family disputes, including in-person and virtual options.
CASA of Jefferson and Lewis Counties
Trains and supervises community volunteers to advocate for the best interests of abused and neglected children in family court proceedings, providing consistent support and court reports.
Family Visitation Program
Offers supervised visitation services for families involved in child welfare cases, supporting safe and structured reunification efforts.
Office of Victim Services Assistance
Helps child victims of crime apply for compensation and access supportive services such as counseling and medical care.
activities · 5 groups
What they do
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Conflict Mediation & Resolution Services 2 activities
- Deliver mediation training programs for community membersOffers a free mediation training program designed to develop communication and conflict resolution skills. The program supports community capacity to engage in constructive dialogue and dispute resolution.
- Facilitate community-based dispute resolution and mediation servicesProvides alternative dispute resolution (ADR) services through offices in Watertown (Jefferson County), Lowville (Lewis County), and Canton (St. Lawrence County). Services include mediation and constructive dialogue facilitation to resolve conflicts and strengthen relationships. The organization founded the Community Dispute Resolution Center of Jefferson County and Lewis Mediation Service, and reopened the St. Lawrence County center.
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Volunteer Engagement and Capacity Support 1 activity
- Operate Court Appointed Special Advocates (CASA) programs in Jefferson and Lewis CountiesAppoints trained volunteer advocates to represent the best interests of children involved in family court cases due to abuse or neglect. In 2023, served 89 children and 117 family members with support from 8 volunteers contributing 1,095 hours. Volunteers complete at least 32 hours of pre-service training and commit to 18-month assignments, submitting court reports two weeks before hearings.
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Pro Bono Legal Representation and Support 1 activity
- Provide divorce education, referral, and self-help legal resourcesOperates a Divorce Referral Program that informs clients about divorce options and connects them with appropriate services. Distributes Pro Se Filing Kits and assists clients in creating Parenting Plan Agreements for uncontested divorces.
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Supervised Family Visitation Services 1 activity
- Provide supervised family visitation servicesOperates a Family Visitation Program offering supervised visitation for families involved in child welfare cases. The program was established to support safe family interactions and strengthen relationships through structured oversight.
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Child Advocacy and Trauma Support Centers 1 activity
- Support victim assistance applications and services for child victims of crimeCoordinates Victim Assistance Applications for CASA of Jefferson County through the NYS Office of Victims Services, helping child victims of abuse or neglect access compensation and lifelong supportive services such as counseling, travel reimbursement, and medical care.
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financials · form 990 · fy2024
revenue
Total revenue$427K
Contributions & grants$365K86%
Program service revenue$42K10%
Investment income$2K1%
Other revenue$17K
expenses
Total expenses$431K
Program expenses95%
Admin / overhead5%
Fundraising0%
Salaries & benefits$302K
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$360K
Cash$125K
Investments$0
Liabilities$183K
Net assets$177K
Liquid reserves3.5 mo
6 years on record · 2019–2024 · YoY revenue +36.5%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 1
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| JENNIFER HUTTEMANN-KALL | EXECUTIVE DI | 50 | $54K |
board members · 11
- ALLISON CARLOS — CO-PRESIDENT
- AMANDA STICKEL — DIRECTOR
- ASHLEY LYON — DIRECTOR
- BETSI BENTZ — DIRECTOR
- DAN CAMPBELL — CO-PRESIDENT
- ERIN CORDOVA — DIRECTOR
- JUDY MUNOZ — DIRECTOR
- MICHELLE SWEENEY — SECRETARY
- RICHARD F YOUNG — FOUNDING MEM
- SAMUEL MATT — TREASURER
- TERRANCE TALBOT — DIRECTOR
relationships · 14
Who they work with
- ACCORD - A Center for Dispute Resolution Inc. Partner — Refers clients to ACCORD for divorce and separation mediation services, including agreement drafting and court paperwork preparation.
- Community Action Planning Council Partner — Collaborated with CASA of Jefferson County in its early development and continues to involve staff in advisory roles.
- Court Appointed Special Advocates (CASA) Partner — Part of the network of Victim Assistance Programs supported through the Resolution Center in collaboration with OVS.
- Family Counseling Service of NNY Partner — Collaborates on administrative support and service coordination.
- Family Counseling Service of NNY, Inc. Partner — Formal strategic alliance to create a one-stop-shop for conflict intervention services.
- Jefferson County Department of Social Services Partner — Local government partner supporting the CASA program.
- Maple Ridge Center Partner — Hosts The Resolution Center's office in Lowville, NY, for service delivery in Lewis County.
- National CASA Network — Member of the National CASA network, aligning with national standards and practices.
- New York State Office of Victim Services Government — Receives support or funding from the NYS Office of Victim Services.
- New York State Office of Victims Services Government — Provides guidance and support to the Resolution Center's Victim Assistance Program.
- Rural Law Center of New York Partner — Refers clients to the Rural Law Center for pro se divorce assistance, including document preparation, filings, and fee waivers.
- Unitarian Universalist Church Partner — Hosts The Resolution Center's office in Canton, NY, for service delivery in St. Lawrence County.
- Volunteer Lawyers Project of Onondaga County Partner — Collaborates to support low-income clients pursuing uncontested divorce by helping them create required Parenting Plan Agreements.
- family court judge Government — Appoints CASA advocates to represent children in family court cases.
strategies · 5
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Client Empowerment Through Informationmethodology: client empowerment through informationBy providing clear, comprehensive information about available options, individuals are empowered to make informed decisions about divorce and related services because knowledge reduces uncertainty and increases agency in navigating complex systems.
- Community-Based Mediation Capacity Buildingmethodology: community-based mediation trainingBy training community members in mediation, the organization strengthens local conflict resolution networks because empowered individuals can resolve disputes constructively and sustainably within their own contexts.
- Consistent One-to-One Child Advocacy Modelmethodology: consistent_advocate_modelBy assigning a single trained volunteer advocate to remain with a child throughout their court case, the organization ensures consistent, individualized support because continuity strengthens trust and improves advocacy outcomes for children in foster care.
- Integrated Conflict Intervention Servicesmethodology: integrated_service_deliveryBy co-locating counseling and conflict resolution services, the organization increases accessibility and effectiveness of support because integrated service delivery reduces barriers and enables holistic, coordinated care.
- Restorative Justice Practicemethodology: restorative_justiceBy using restorative justice practices, the organization addresses conflict and builds community accountability because repairing harm and fostering dialogue lead to more sustainable resolutions and stronger community relationships.