irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $50.09MSELFHELP'S HOME CARE PROGRAM PROVIDES APPROXIMATELY 2 MILLION HOURS OF HOME CARE EACH YEAR TO APPROXIMATELY 2,500 CLIENTS WHO ARE FRAIL, OLDER ADULTS, OR DISABLED. SERVICES INCLUDE HOME HEALTH CARE, SKILLED NURSING, CHORE ASSISTANCE, HOUSEKEEPING, HOMEMAKING, AND EMERGENCY HOME CARE. SELFHELP EMPLOYS APPROXIMATELY 1,500 HOME CARE AIDES AND TRAINS AIDES IN BOTH SPANISH AND ENGLISH.SELFHELP WAS BORN FROM CRISIS AND HAS WEATHERED ECONOMIC, POLITICAL, HEALTHCARE AND SOCIAL JUSTICE TURBULENCE FOR OVER EIGHT DECADES. DURING ALL OF THESE TIMES, AN HONEST ASSESSMENT OF MISSION, HUMAN AND FINANCIAL RESOURCES, AND INGENUITY HAVE GUIDED THE ORGANIZATION.
named programs · 8 · from sources
What they call their work
Children of Holocaust Survivors Program
Provides trauma-informed case management, supportive counseling, and emergency financial assistance to children of Holocaust survivors across NYC and surrounding counties
Community Guardian Program
Court-appointed guardianship program assisting adults over 18 who are unable to manage their financial or domestic affairs, ensuring safety and independence
Holocaust Survivor Program
Offers enhanced case management, subsidized home care, emergency financial assistance, and social programs to Holocaust survivors in Manhattan, the Bronx, Brooklyn, Queens, and Nassau County
Home Care Program
Provides approximately 2 million hours of home care annually to around 2,500 frail, older, or disabled clients, including home health care, skilled nursing, housekeeping, and emergency care
Naturally Occurring Retirement Communities (NORC)
Provides health and social services in four Queens-based housing complexes with high concentrations of older residents to support aging in place
Older Adult Centers (OAC)
Five senior centers providing nutritious meals, computer classes, health workshops, and social events to nearly 8,000 older adults in Queens and Brooklyn
SHASAM (Selfhelp Active Services for Aging Model)
Comprehensive support model in 17 affordable senior housing buildings, offering social work services, health and wellness programming, and technology access to over 1,600 residents
Virtual Senior Center (VSC)
Online platform offering live classes, virtual events, and social engagement opportunities for homebound older adults
activities · 11 groups
What they do
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Affordable Housing Development and Management 2 activities
- Operates affordable housing residences for older adults with integrated supportive servicesOwns and operates 19 affordable apartment buildings for older adults, providing housing and integrated health and social services through the SHASAM model to over 2,000 residents annually in New York City and surrounding counties.
- Reserves housing units for individuals transitioning from homelessnessAllocates 30% of units in each new affordable housing building for individuals transitioning from homelessness to stability, a practice maintained for nearly ten years across Selfhelp-owned developments.
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Home Care Services for Elderly and Disabled 2 activities
- Provides home care services to older adults and disabled individualsDelivers over 2 million hours of home care annually to approximately 2,500 frail older adults and disabled clients, including skilled nursing, assistance with daily living activities, homemaking, housekeeping, and emergency home care services.
- Provides home health care services through Medicare contractsDelivers home health care services to Medicare patients through contractual agreements with local Certified Home Health Agencies.
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Trauma-Informed Community Resilience Initiatives 1 activity
- Develops and shares trauma-informed integration toolkitsDevelops and publishes practical, trauma-informed toolkits with strategies for supporting older adults, particularly formerly homeless individuals and Holocaust survivors, during transitions into stable housing.
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Supportive and Emergency Housing Services 1 activity
- Extends supportive services to partner housing developmentsProvides tailored onsite social services in affordable housing buildings developed by partner organizations to support formerly homeless residents and promote long-term stability.
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Creative Arts Therapy Programs 1 activity
- Offers drama therapy and intergenerational programming for Holocaust survivorsOperates the Witness Theater program, a year-long drama therapy workshop that connects Holocaust survivors with high school students to co-create performances based on survivors' stories.
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Senior Congregate Centers 1 activity
- Operates senior centers and community programs for older adultsRuns multiple senior centers and community-based programs, including NORCs and innovative senior centers, serving over 25,000 older and vulnerable New Yorkers annually.
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Senior Social & Enrichment Programming 1 activity
- Partners on research evaluating virtual senior programmingCollaborates with Yeshiva University on an independent study supported by the Mother Cabrini Health Foundation to evaluate the impact of Virtual Senior Center programming on social connection, emotional well-being, and cognitive engagement in older adults.
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Holocaust Survivor Support Services 1 activity
- Provides comprehensive services to Holocaust survivorsDelivers a full spectrum of services including home care, case management, financial assistance, pastoral care, and social programs to over 5,000 Holocaust survivors annually, including $3.15 million in emergency financial assistance and subsidized home care.
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Financial Aid and Scholarship Access Programs 1 activity
- Supports social work education through scholarships and trainingOffers the Selfhelp Scholarship Program, providing up to $10,000 per year in tuition support to 10 graduate-level social work students annually, with a commitment to one year of full-time employment at Selfhelp post-graduation.
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Healthcare Workforce Training & Career Pathways 1 activity
- Trains home care and personal care aidesOffers free, state-approved training programs for Home Health Aides (75+ hours) and Personal Care Aides (40 hours) in English and Spanish, combining classroom instruction with clinical labs, and provides job placement and in-service training for graduates.
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Uncategorized 1 activity
- Conducts research on aging, housing, and health outcomesConducts and publishes research on aging populations, including a demographic analysis of Holocaust survivors and multi-year evaluations of the SHASAM model showing 68% lower odds of hospitalization, 53% lower odds of ER visits, and $3,937 in annual Medicaid savings per resident.
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financials · form 990 · fy2024
revenue
Total revenue$121.87M
Contributions & grants$83.19M68%
Program service revenue$36.96M30%
Investment income$809K1%
Other revenue$913K
expenses
Total expenses$126.30M
Program expenses87%
Admin / overhead13%
Fundraising0%
Salaries & benefits$76.46M
Grants paid out$3.43M
Largest expense lineCompensation
balance sheet
Total assets$90.69M
Cash$10.84M
Investments$25.62M
Liabilities$65.12M
Net assets$25.58M
Liquid reserves3.5 mo
6 years on record · 2019–2024 · YoY revenue +3.4%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 14
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| STUART C KAPLAN | CHIEF EXECUTIVE OFFICER | 35 | $1.09M |
| RUSSELL LUSAK | CHIEF OPERATING OFFICER | 35 | $447K |
| PAULA YAMAKAITIS | CHIEF FINANCIAL OFFICER | 35 | $404K |
| JONGTAK LEE | VP IT | 35 | $258K |
| ASTRID ANDRE | GENERAL COUNSEL | 35 | $235K |
| AMY THOMAS | VP, HOME CARE | 35 | $233K |
| MARK PARAUDA | VP OF HR | 35 | $218K |
| KOKU BADASU | MANAGING DIR., HOMECARE | 35 | $205K |
| HANAN SIMHON | VP HSP | 35 | $195K |
| PHILLIPHINE BARHAM | DIRECTOR OF QUALITY | 35 | $187K |
| ILANA MILLER | DEPUTY LEGAL COUNCIL | 35 | $180K |
| MOHINI MISHRA | VP SENIOR COMMUNITIES | 35 | $173K |
| EUNSOOK AN | DIRECTOR TRAINING | 35 | $169K |
| SABU MATHEW | MANAGING DIR., BILLING | 35 | $160K |
board members · 11
- ADAM HERBST — DIRECTOR
- ALFRED E NETTER — DIRECTOR
- BARRY KONIG — DIRECTOR
- BENJAMIN PD SCHRAG — DIRECTOR
- BRIAN MARCUS — DIRECTOR
- COREY DICKER — DIRECTOR
- DARON TUBIAN — DIRECTOR
- DENNIS BAUM — DIRECTOR
- ERNEST L BIAL — CO-CHAIR
- JEFFREY S JACOB — DIRECTOR
- JERRY LO — DIRECTOR
relationships · 34
Who they work with
- Adelphi University Partner — Source of social work interns and scholarship recipients placed at Selfhelp programs.
- Assemblymember Nily Rozic Government — Representatives attended 90th anniversary celebration
- City and State Agencies Government — Contacted for ongoing funding commitments during the early phase of the organization's COVID-19 response.
- Columbia University School of Social Work Partner — Source of social work interns and scholarship recipients placed at Selfhelp programs.
- Congresswoman Grace Meng Government — Supports Austin Street Older Adult Center and participated in 90th anniversary events
- Councilmember Sandra Ung Government — Attended 90th anniversary celebration and supports Selfhelp programs
- Councilmember Susan Zhuang Government — Attended 90th anniversary celebration
- Crain's Coalition — Recognized as one of Crain's Best Places to Work in 2025.
- Daughter of Mrs. H Partner — Family member providing testimonial about care received by Holocaust survivor
- Deputy Mayor for Health and Human Services Helen Arteaga Government — Attended 90th anniversary celebration
- Fordham University Partner — Source of social work interns and scholarship recipients placed at Selfhelp programs.
- Foundations Funder — Provided grants in the normal course of business and were contacted for continued funding during the organization's COVID-19 response.
- Hunter College Silberman School of Social Work Partner — Source of social work interns and scholarship recipients placed at Selfhelp programs.
- JFNA Partner — Partner organization collaborating on aging and trauma initiatives.
- JPMorgan Chase Foundation Funder — Funded a three-year retrospective evaluation of SHASAM's impact on hospitalization and healthcare costs.
- Managed Care Companies Funder — Provided funding commitments during the early phase of the organization's COVID-19 response.
- Mother Cabrini Health Foundation Funder — Provides funding support for the independent evaluation of the Virtual Senior Center programming.
- NYC Aging Government — Supports Austin Street Older Adult Center
- NYC Councilmember Lynn Schulman Government — Supports Austin Street Older Adult Center
- NYC Department for the Aging Government — Representatives attended 90th anniversary celebration
- NYS Assemblymember Andrew Hevesi Government — Supports Austin Street Older Adult Center
- NYS Department of Health Government — Licensed and certified provider of home care services under state regulation.
- NYS Office for the Aging Government — Supports Austin Street Older Adult Center
- NYS Senator Joseph Addabbo Jr. Government — Supports Austin Street Older Adult Center
- New York State Department of Health Government — Approves Selfhelp's Home Health Aide and Personal Care Aide training programs.
- New York State Energy Research and Development Authority Government — Awarded Selfhelp Kissena House a $1 million Buildings of Excellence award for carbon-neutral design.
- Queens Borough President Donovan Richards Government — Supports Austin Street Older Adult Center
- Selfhelp Community Services Foundation Network — Related entity that supports the mission through fundraising and financial stewardship.
- Selfhelp Realty Group Network — Collaborates on publications related to affordable housing development and service models for older adults.
- Studio Libeskind Partner — Collaborated on the design of affordable housing residences, including The Atrium at Sumner.
+ 4 more
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Addressing Social Determinants of Health in Aging Populationsmethodology: social_determinants_of_health_interventionBy proactively addressing economic stability, food security, neighborhood conditions, and social context, the organization improves long-term health outcomes for older adults because these foundational social factors fundamentally shape access to care, resilience, and overall well-being.
- Integrated Supportive Housing with Onsite Servicesmethodology: integrated_supportive_housingBy integrating health, wellness, and social services into affordable senior housing through models like SHASAM, the organization enables aging in place and reduces hospitalizations because addressing social determinants of health—such as housing stability and access to care—within the resident’s living environment lowers barriers and supports holistic well-being.
- Last Surviving Relative Modelmethodology: last_surviving_relative_modelBy acting as the “last surviving relative” for Holocaust survivors and other vulnerable older adults, the organization provides holistic, long-term support that fulfills familial and emotional roles beyond traditional services, producing deeper relational continuity and comprehensive care because trust and belonging are critical for engagement and well-being among isolated populations.
- Person-Centered Trauma-Informed Caremethodology: person_centered_trauma_informed_careBy centering individual life stories and applying trauma-informed principles developed through decades of serving Holocaust survivors, the organization builds trust and supports healing, leading to improved emotional, mental, and physical outcomes for aging adults with trauma histories because safety, dignity, and cultural understanding are foundational to engagement and care efficacy.