What they call their work
What they do
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Patient and Family Support Services 3 activities
- End-of-life and hospice advocacyActs as on-the-ground advocates for families with terminally ill members, securing second opinions, hiring nurses, arranging hospice care, facilitating home-based medical services, and providing emotional and logistical support.
- Health insurance and benefits advocacyAdvocates for clients navigating health insurance benefits and coverage changes, including securing reinstatement of coverage, resolving co-pay issues, and facilitating access to medical care and specialists.
- Medical and patient advocacy servicesProvides patient advocacy services to guide individuals through healthcare processes including screening, diagnosis, treatment, and follow-up for serious medical conditions such as cancer and stroke, including assistance with appointments, medical record coordination, insurance authorization, and access to specialists.
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Domestic Violence Survivor Support Services 2 activities
- Day of Beauty programOperates a Day of Beauty program that supports clients with cancer and domestic violence survivors through self-image services including job interview preparation and wig selection.
- Domestic violence victim support and advocacyProvides comprehensive advocacy and support services for domestic violence survivors, including legal referrals, court navigation, shelter and counseling access, eviction intervention, and emotional and practical support for survivors and their children.
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Intake and Referral Coordination 1 activity
- 24-hour resource and referral serviceOperates a 24-hour resource and referral service for underserved populations, assisting clients in navigating legal and medical systems, obtaining insurance benefits, securing second opinions, resolving travel and lodging needs for treatment, and addressing end-of-life concerns.
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Organizational Governance & Leadership Development 1 activity
- Board leadership and organizational governanceServes on the Board of Directors of external organizations including the Women's Building, Mediation Matters, and the Albany Academies to support organizational capacity and governance.
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Conflict Mediation & Resolution Services 1 activity
- Divorce mediation servicesOffers divorce mediation services using in-person or phone-based sessions to help separating couples create mutually agreeable arrangements, particularly around child welfare, reducing emotional and financial strain.
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Senior Independence Support Services 1 activity
- Elderly client support servicesProvides advocacy and support services for elderly clients including assistance with health insurance, medical provider communication, food provision, access to home health care, visitation support, and emergency medical intervention.
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Community-Based Pandemic Testing and Vaccination 1 activity
- Emergency and crisis response servicesImplements emergency response programs including coordination of testing, vaccination, medical appointments, transportation, and delivery of groceries and medications during public health crises such as the COVID-19 pandemic, as well as urgent interventions for stroke, cancer, and substance use crises.
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Food Distribution and Hunger Relief 1 activity
- Food and essential needs assistanceProvides food assistance including grocery and medication delivery, holiday meal distribution, and access to home health care services, particularly for elderly individuals, Holocaust survivors, and families in crisis.
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Youth Development and Support Services 1 activity
- Teen and youth support servicesOffers services for teens and young adults focused on addressing addiction, bullying, and teen violence through group discussions, seminars, and focus groups, including support for educational attainment and recovery.
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Who runs it
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| CYNTHIA URBACH | Executive Dir. | 40 | $80K |
- CARON O'BRIAN CRUMMEY — Director
- DAVID CARDONA — Director
- MARGARET HOLIBRITTER — Director
- PATRICIA BEELER — Director
- STEPHEN BUCKLEY — Director
- WHITNEY MALONE — Director
Who they work with
- Albany Academies Partner — Board member affiliation indicating organizational partnership or collaboration.
- Albany Medical Center Partner — Transported patients and coordinated with stroke and neurology teams at Albany Medical Center during medical emergencies.
- Cynthia Urbach Government — Executive Director of FINA who interfaced with courts, judges, jails, and lawyers to secure rehabilitation placement for a granddaughter.
- Hospital for Special Surgery Partner — Secured medical appointments for clients at Hospital for Special Surgery for specialized orthopedic care.
- MD Anderson Partner — Obtained specialist appointments at MD Anderson Cancer Center for pediatric cancer patients.
- Mediation Matters Partner — Board member affiliation indicating organizational partnership or collaboration.
- O’Connell and Aronowitz PC Partner — Law firm that incorporated FINA in 1993.
- The Legal Project Partner — Referred domestic abuse survivor to The Legal Project for legal assistance and ongoing counsel.
- UHY LLP Partner — Assisted FINA in obtaining its 501(c)(3) tax-exempt status.
- Women's Building Partner — Board member affiliation indicating organizational partnership or collaboration.
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Direct Advocacy to Ensure Continuity of Medical Caremethodology: healthcare_advocacyBy intervening directly with insurance and healthcare providers during medical crises, the organization ensures uninterrupted access to critical treatments, because timely advocacy removes systemic barriers that vulnerable patients cannot navigate alone.
- Legal Advocacy for Systemic Social Changemethodology: legal_advocacy_for_social_changeBy bringing strategic legal cases on behalf of disadvantaged groups, the organization advances social change because litigation can establish legal precedents that improve conditions for entire communities and drive systemic reform.
- Legal Support Paired with Education for Survivor Empowermentmethodology: educational_empowerment_through_legal_supportBy combining legal system navigation with educational empowerment, the organization promotes long-term independence among domestic violence survivors, because building knowledge and self-advocacy skills enables sustained self-sufficiency beyond immediate crisis intervention.
- Mediation to Foster Collaborative Co-Parentingmethodology: collaborative_mediationBy using mediation to help separating couples create their own agreements, the organization reduces adversarial dynamics and improves compliance, because collaborative decision-making builds shared understanding and sets a constructive precedent for future communication.