irs program accomplishments · form 990 part iii · fy2023
What they reported doing
- #1 primary $618KLEGAL CONSULTATIONS: UNREPRESENTED LITIGANTS MEET WITH A STAFF ATTORNEY FOR ABOUT AN HOUR TO RECEIVE VITAL SUPPORT IN PREPARING A CASE. CONSULTATIONS TAKE PLACE OVER THE PHONE OR VIA MICROSOFT TEAMS. CLIENTS RECEIVE IN-DEPTH ADVICE AND COUNSEL, AND MANY RETURN FOR FOLLOW-UP ADVICE AND SUPPORT. IN FY24 WE COMPLETED 2,896 CONSULTATIONS, INCLUDING 1,733 INITIAL CONSULTATIONS AND 1,163 FOLLOW UP CONSULTATIONS.
- #2 $533KPRO BONO PROGRAM: FAMILY LEGAL CARE'S PRO BONO PROGRAM ALLOWS CLIENTS TO RECEIVE LEGAL ADVICE FROM VOLUNTEER ATTORNEYS ON THEIR MOBILE DEVICES OR COMPUTERS FROM WHEREVER THEY ARE. THIS UNIQUE PROGRAM ALLEVIATES BARRIERS TO SERVICE FOR PEOPLE WITHOUT LEGAL REPRESENTATION, ELIMINATING THE NEED FOR LONG-DISTANCE TRIPS TO THE COURTHOUSE, INCREASING ACCESSIBILITY FOR DISABLED OR HOMEBOUND CLIENTS AND MITIGATING EXPENSIVE BURDENS LIKE TAKING TIME AWAY FROM WORK AND SECURING CHILDCARE SERVICES. WE FACILITATED 530 CONSULTATIONS WITH PRO BONO ATTORNEYS, SLIGHTLY EXCEEDING WHAT WE ACCOMPLISHED LAST YEAR EVEN AFTER PAUSING CONSULTATIONS FOR SIX WEEKS TO OVERHAUL THE TECHNOLOGY USED IN THE PROGRAM. THIS NEW SYSTEM IS STREAMLINED, MORE RELIABLE, AND USER-FRIENDLY
named programs · 6 · from sources
What they call their work
Digital Justice Initiative
User-friendly online tools that help unrepresented litigants access court forms, understand procedures, and self-advocate effectively
Family Law Helpline
Bilingual (English/Spanish) telephone, email, and live-chat helpline providing legal information and appointment scheduling with staff attorneys
Legal Consultations
One-on-one legal advice and case strategy sessions with staff and pro bono attorneys, conducted by phone or video conference
Legal Education and Community Outreach
Workshops, legal clinics, and webinars delivered in partnership with community organizations to educate families about their legal rights
Legal Information and Tech Hubs
On-site support in NYC Family Courts providing legal information, resources, and technological assistance to litigants
Legal Resource Guides in Nine Languages
Library of over 60 plain-language guides explaining key family law issues, available online and in courthouses
activities · 2 groups
What they do
-
Pro Bono Legal Representation and Support 5 activities
- Conducting community legal education workshops and webinarsHosts know-your-rights workshops, webinars, and legal clinics in partnership with community organizations to educate the public on family law topics such as child support, custody, visitation, and court procedures.
- Delivering on-site legal information and technology support in NYC Family CourtsOperates Legal Information & Tech Hubs at New York City Family Courts to provide self-represented litigants with on-site legal information, resources, and technological support, including assistance with court forms and procedures.
- Developing and maintaining online legal tools for self-advocacyCreates and provides free, user-friendly online tools such as the Family Law Navigator, which generates custom reports based on user input, and step-by-step programs to assist individuals in completing court forms and understanding legal procedures.
- Operating a bilingual legal helpline for family law information and referralsProvides access to legal information, referrals, and appointments with attorneys through a bilingual telephone, email, and live-chat helpline for individuals navigating family court proceedings. Served over 24,000 people in a single fiscal year, with services available in multiple languages.
- Providing in-depth legal consultations and case preparation supportOffers one-on-one legal advice and case strategy to unrepresented litigants through staff and pro bono attorneys, including both initial and follow-up consultations. Conducted nearly 3,000 consultations in a fiscal year, with some delivered remotely via technology platforms.
-
-
Uncategorized 2 activities
- Producing and distributing multilingual legal resource materialsMaintains and distributes over 60 legal resource guides and animated educational videos on New York State family law topics in nine languages, available online and in courthouses to help individuals understand their rights and procedures.
- Providing secure email and digital inquiry supportOffers a secure email system for individuals to submit family law questions, with responses provided within three business days, ensuring accessible and confidential legal information.
-
financials · form 990 · fy2023
revenue
Total revenue$3.46M
Contributions & grants$3.45M100%
Program service revenue$00%
Investment income$11K0%
Other revenue$0
expenses
Total expenses$3.64M
Program expenses79%
Admin / overhead10%
Fundraising11%
Salaries & benefits$2.92M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$2.35M
Cash$1.37M
Investments$0
Liabilities$448K
Net assets$1.90M
Liquid reserves4.5 mo
5 years on record · 2019–2023 · YoY revenue +9.3%
leadership · form 990 part vii · fy2023
Who runs it
paid leadership · 3
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| CATHY CRAMER | CEO | 40 | $194K |
| RACHEL D ANDRON | CPO | 40 | $162K |
| KRISTIN PULKKINEN | DD | 40 | $161K |
board members · 22
- ABIGAIL SHEEHAN DAVIS — VICE CHAIR - THROUGH 2/24
- ANNA KLEIN — DIRECTOR
- COREY M CHAMBLISS — CO-CHAIR
- DALE GOLDSTEIN — CO-CHAIR
- ELLIE BECKER — CO-CHAIR
- EMILIA SIMA — DIRECTOR
- GABRIELLA NAWI — CHAIR
- JANE KOLTSOVA — TREASURER
- LAURA BRUNO — CO-CHAIR
- LAWRENCE FRIEDMAN — DIRECTOR
- LISA ZEIDERMAN ESQ CFL — DIRECTOR
- MICHAEL W RESTEY JR — CO-CHAIR
- NANCY E HART — SECRETARY
- NONNY ONYEKWELI — DIRECTOR
- RIA HARRACKSINGH — DIRECTOR
- ROBERT SCHIFFER — VICE CHAIR
- SHERI CYD SANDLER — DIRECTOR - THROUGH 9/24
- SONIA INAMDAR — DIRECTOR
- SUSAN WARREN — DIRECTOR
- VALERIE BORDEN FARKAS — DIRECTOR
- WENDY H DESSY — DIRECTOR
- WILLIAM C SILVERMAN — DIRECTOR
relationships · 10
Who they work with
- Brooklyn Law School Partner — Collaborates on the development and hosting of the Family Law Navigator tool.
- Dechert LLP Partner — Collaborates with Family Legal Care through pro bono volunteer attorneys like Craig Cohen who provide legal services to families.
- Dechert LLP Partner — Pro bono legal partner providing volunteer attorneys for family law services.
- Dechert LLP Partner — Pro bono legal partner providing volunteer attorneys for family law support.
- Dechert LLP Partner — Pro bono legal partner providing volunteer attorneys to support Family Legal Care's services.
- Dechert LLP Partner — Pro bono partner law firm whose attorneys provide legal consultations and case preparation support to clients.
- Dechert LLP Partner — Pro bono partner law firm whose attorneys volunteer legal services through Family Legal Care.
- Dechert LLP Partner — 프로보노 자원봉사 프로그램을 통해 법률 지원을 제공하는 파트너 사무소
- Family Court Government — Receives frequent referrals from Family Court staff and operates within the NYS Family Court system context.
- partner organizations Partner — Collaborates with partner organizations to deliver legal education workshops, clinics, and webinars in local communities.
strategies · 5
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Client Empowerment Through Technology and Supportmethodology: client-empowerment-through-technology-and-supportBy providing legal guidance, accessible technology, and compassionate support, we empower families to self-advocate in family court because equipping unrepresented litigants with tailored tools and emotional reassurance increases their confidence, procedural understanding, and effectiveness.
- Community-Based Legal Educationmethodology: community-based legal educationBy delivering legal education in community settings through partnerships with local organizations, we increase access to legal knowledge because meeting people where they are—geographically and socially—builds trust and lowers the intimidation barrier of the legal system.
- Integrated Legal Services and Systemic Reformmethodology: integrated_services_and_systemic_reformBy combining direct, innovative legal services with advocacy for systemic changes in courts and public agencies, we expand access to justice because sustainable equity requires both immediate support and long-term structural change.
- Remote Access Legal Servicesmethodology: remote-access legal servicesBy prioritizing remote legal consultations and helpline-based support, we reduce barriers related to transportation, disability, work, and childcare, thereby increasing access to justice for underserved families who cannot attend in-person appointments.
- Self-Representation Support Modelmethodology: self-representation supportBy equipping unrepresented litigants with legal resources, strategy, and tools tailored to Family Court procedures, we increase their ability to self-represent effectively because procedural literacy and personalized support reduce the power imbalance in court.