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PROFESSIONAL ANIMAL CARE CERTIFICATION COUNCIL INC

AMHERST, NY · EIN 474023893 · Form 990 · FY2024 · NTEE S41 · Community Improvement · Micro (<$100K) · paccert.org
revenue
$57K
expenses
$47K
net assets
$137K
employees
0
program ratio
100%
mission · from form 990

THE MAIN PURPOSE OF THE ORGANIZATION IS TO CERTIFY ANIMAL CARE PROFESSIONALS IN ORDER TO ENABLE THE PUBLIC TO IDENTIFY QUALIFIED ANIMAL CARE PROFESSIONALS IN THEIR COMMUNITIES AND TO DEVELOP STANDARDS IN THE FIELD OF ANIMAL CARE.

profile · synthesized from sources

Professional Animal Care Certification Council (PACCC) certifies animal care professionals through standardized exams to establish industry standards and help the public identify qualified providers. The organization offers three certification levels—Provider, Manager, and Operator—for individuals working in pet boarding, daycare, pet sitting, dog walking, and related services. PACCC develops its exams in partnership with Professional Testing Corporation to ensure alignment with current best practices in animal care.

named programs · 4 · from sources

What they call their work

Certified Professional Animal Care Manager (CPACM)
Mid-level certification for professionals managing daily operations of pet care businesses, emphasizing leadership, safety, and team oversight.
Certified Professional Animal Care Operator (CPACO)
Advanced certification for business owners and operators responsible for overall management of pet care facilities, incorporating provider and manager-level knowledge with strategic operations.
Certified Professional Animal Care Provider (CPACP)
Entry-level certification for individuals responsible for daily animal handling in pet care businesses, including pet boarding, dog walking, pet sitting, and grooming.
Continuing Education Units (CEUs)
Approved training programs on topics such as bite prevention, cleaning practices, behavioral medications, and bloodborne pathogens to support professional development and recertification.
activities · 4 groups

What they do

  • Professional Certification in Healthcare 1 activity
    • Develops and administers certification programs for animal care professionals
      Creates and maintains standards for animal care professionals, including the development and administration of certification exams offered multiple times per year. Issues 3-year certifications to individuals who pass knowledge-based examinations, with three certification levels: Certified Professional Animal Care Provider (CPACP), Certified Professional Animal Care Manager (CPACM), and Certified Professional Animal Care Operator (CPACO).
  • Professional Development for Veterinarians 1 activity
    • Develops and delivers training and educational resources
      Creates and delivers self-study courses, in-person training, and online practice exams for animal care professionals, including a bloodborne pathogens course and CPR/first aid training for pets. Practice exams consist of 50 questions with a 2-hour time limit and provide instant score reports.
  • Professional Certification and Continuing Education 1 activity
    • Manages continuing education and CEU approval process
      Approves and maintains a list of eligible continuing education programs for Certified Professionals, reviews applications for CEU credit from providers and attendees, and requires certified professionals to submit CEU tracking forms. Charges a $25 fee per approved CEU for education providers.
  • Recognition and Awards Programs 1 activity
    • Recognizes certification exam passers
      Publicly recognizes individuals who have passed certification exams at various intervals throughout the year, awarding titles such as Certified Professional Animal Care Provider, Manager, or Operator based on exam results.
financials · form 990 · fy2024
revenue
Total revenue$57K
Contributions & grants$00%
Program service revenue$57K100%
Investment income$00%
Other revenue$0
expenses
Total expenses$47K
Program expenses100%
Admin / overhead0%
Fundraising0%
Salaries & benefits$0
Grants paid out$0
Largest expense lineProfessional Fees
balance sheet
Total assets$137K
Cash$137K
Investments$0
Liabilities$0
Net assets$137K
Liquid reserves35.0 mo
5 years on record · 2020–2024 · YoY revenue -55.3%
leadership · form 990 part vii · fy2024

Who runs it

board members · 9
  • AMY HILLIS — CHAIR
  • JENNIFER DAHINTEN — VICE CHAIR
  • JENNIFER VANGARDEREN — DIRECTOR
  • KATHY HENNESSY — TREASURER
  • NICHOLE BENNET — SECRETARY
  • RICH SCHLATTER — DIRECTOR
  • SAMI ENGLE — DIRECTOR
  • STEPHANIE SHIPLEY — PAST CHAIR
  • TARA CROUSE — DIRECTOR
relationships · 11

Who they work with

  • Amy Hillis Partner — Named as new Board Chair of PACCC, founder of Social Pet Hotel.
  • Best Friends Pet Hotels Partner — Collaborates with Best Friends Pet Hotels through leadership role in safety and operational practices.
  • FetchFind Partner — Partners with FetchFind to provide a CEU-approved course on bite prevention for pet care staff.
  • IBPSA Partner — Collaborates with IBPSA to deliver CEU-approved courses on topics including bloodborne pathogens and business success in pet care.
  • Pet Emergency Education Partner — Partners with Pet Emergency Education to deliver CEU-approved training in canine and feline CPR and first aid.
  • Professional Animal Care Certification Council Partner — Volunteers support PACCC in advancing pet care certification standards.
  • Professional Testing Corporation Partner — Administers PACCC certification exams on behalf of the council.
  • Professional Testing Corporation Partner — Collaborates with PACCC to develop and administer certification exams.
  • The Dog Gurus Partner — Collaborates with The Dog Gurus to offer CEU-approved workshops on leadership and business planning for pet care businesses.
  • Turnkey, Inc. Partner — Advised on operations, safety, and facility functionality as a coach for a design-build and consulting firm specializing in veterinary and pet care facilities.
  • pawsome supporters Partner — Organizations or individuals that support PACCC through sponsorship opportunities.
strategies · 4

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Continuing Education Aligned with Ethics to Sustain Professional Standards
    methodology: ethics-aligned_education_review
    By requiring certified professionals to earn continuing education units (CEUs) that align with an ethical code, the organization ensures ongoing competence and ethical practice, because education tied to humane principles reinforces long-term adherence to animal welfare standards.
  • Ethics-First Certification Model to Prioritize Animal Welfare
    methodology: ethics_first
    By requiring adherence to a binding Code of Ethics as a condition of certification, the organization ensures that professional practice centers animal welfare, because certification becomes a mechanism for enforcing ethical behavior rather than just technical competence.
  • Modular, Flexible Certification Pathways to Broaden Access and Inclusivity
    methodology: modular_certification_pathway
    By offering tiered entry points and flexible exam delivery (in-person or remote), the organization increases accessibility to certification, because removing structural barriers enables diverse professionals to participate and advance based on current role and readiness.
  • Third-Party Certification to Enhance Industry Credibility and Safety
    methodology: third-party_certification
    By using independent third-party certification, the organization improves safety and professionalism in the pet care industry and addresses public concerns about animal welfare, because external validation ensures objectivity, builds public trust, and establishes credible standards.