What they call their work
What they do
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Professional Certification in Healthcare 1 activity
- Develops and administers certification programs for animal care professionalsCreates and maintains standards for animal care professionals, including the development and administration of certification exams offered multiple times per year. Issues 3-year certifications to individuals who pass knowledge-based examinations, with three certification levels: Certified Professional Animal Care Provider (CPACP), Certified Professional Animal Care Manager (CPACM), and Certified Professional Animal Care Operator (CPACO).
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Professional Development for Veterinarians 1 activity
- Develops and delivers training and educational resourcesCreates and delivers self-study courses, in-person training, and online practice exams for animal care professionals, including a bloodborne pathogens course and CPR/first aid training for pets. Practice exams consist of 50 questions with a 2-hour time limit and provide instant score reports.
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Professional Certification and Continuing Education 1 activity
- Manages continuing education and CEU approval processApproves and maintains a list of eligible continuing education programs for Certified Professionals, reviews applications for CEU credit from providers and attendees, and requires certified professionals to submit CEU tracking forms. Charges a $25 fee per approved CEU for education providers.
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Recognition and Awards Programs 1 activity
- Recognizes certification exam passersPublicly recognizes individuals who have passed certification exams at various intervals throughout the year, awarding titles such as Certified Professional Animal Care Provider, Manager, or Operator based on exam results.
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Who runs it
- AMY HILLIS — CHAIR
- JENNIFER DAHINTEN — VICE CHAIR
- JENNIFER VANGARDEREN — DIRECTOR
- KATHY HENNESSY — TREASURER
- NICHOLE BENNET — SECRETARY
- RICH SCHLATTER — DIRECTOR
- SAMI ENGLE — DIRECTOR
- STEPHANIE SHIPLEY — PAST CHAIR
- TARA CROUSE — DIRECTOR
Who they work with
- Amy Hillis Partner — Named as new Board Chair of PACCC, founder of Social Pet Hotel.
- Best Friends Pet Hotels Partner — Collaborates with Best Friends Pet Hotels through leadership role in safety and operational practices.
- FetchFind Partner — Partners with FetchFind to provide a CEU-approved course on bite prevention for pet care staff.
- IBPSA Partner — Collaborates with IBPSA to deliver CEU-approved courses on topics including bloodborne pathogens and business success in pet care.
- Pet Emergency Education Partner — Partners with Pet Emergency Education to deliver CEU-approved training in canine and feline CPR and first aid.
- Professional Animal Care Certification Council Partner — Volunteers support PACCC in advancing pet care certification standards.
- Professional Testing Corporation Partner — Administers PACCC certification exams on behalf of the council.
- Professional Testing Corporation Partner — Collaborates with PACCC to develop and administer certification exams.
- The Dog Gurus Partner — Collaborates with The Dog Gurus to offer CEU-approved workshops on leadership and business planning for pet care businesses.
- Turnkey, Inc. Partner — Advised on operations, safety, and facility functionality as a coach for a design-build and consulting firm specializing in veterinary and pet care facilities.
- pawsome supporters Partner — Organizations or individuals that support PACCC through sponsorship opportunities.
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Continuing Education Aligned with Ethics to Sustain Professional Standardsmethodology: ethics-aligned_education_reviewBy requiring certified professionals to earn continuing education units (CEUs) that align with an ethical code, the organization ensures ongoing competence and ethical practice, because education tied to humane principles reinforces long-term adherence to animal welfare standards.
- Ethics-First Certification Model to Prioritize Animal Welfaremethodology: ethics_firstBy requiring adherence to a binding Code of Ethics as a condition of certification, the organization ensures that professional practice centers animal welfare, because certification becomes a mechanism for enforcing ethical behavior rather than just technical competence.
- Modular, Flexible Certification Pathways to Broaden Access and Inclusivitymethodology: modular_certification_pathwayBy offering tiered entry points and flexible exam delivery (in-person or remote), the organization increases accessibility to certification, because removing structural barriers enables diverse professionals to participate and advance based on current role and readiness.
- Third-Party Certification to Enhance Industry Credibility and Safetymethodology: third-party_certificationBy using independent third-party certification, the organization improves safety and professionalism in the pet care industry and addresses public concerns about animal welfare, because external validation ensures objectivity, builds public trust, and establishes credible standards.