named programs · 5 · from sources
What they call their work
Guaranteed Ride Home
Reimburses carpool and vanpool participants for emergency cab or transit rides when they must leave work late or have an unexpected need
Mass Transit Trip Planning
Provides door-to-door public transit itineraries including routes, transfers, times, and updated schedules for travel into and within New York City
Online Ridematching Service
Free digital platform that matches commuters for carpools and vanpools based on location, work hours, and schedule compatibility
Teleworking Support
Offers guidance and resources to individuals and employers interested in implementing telecommuting arrangements to reduce commuting
Vanpool Program
Assists groups in forming vanpools by identifying riders, securing leased vans with insurance and maintenance, and subsidizing empty seats for up to three months
activities · 2 groups
What they do
-
Commuter Mobility Services 6 activities
- Commuter Benefits program implementationOffers customized Commuter Benefits programs with pre-tax subsidies to businesses and commuters in New York City’s five boroughs, supporting cost-effective and sustainable commuting options.
- Commuter cost savings and financial benefit toolsProvides an online savings calculator to help individuals estimate financial benefits from carpooling and ride-sharing, including savings on gas, tolls, parking, and vehicle maintenance.
- Free mass transit trip planning and route informationProvides personalized, door-to-door mass transit route planning with detailed itineraries, including transfers, schedules, and travel times for bus, train, subway, and ferry. Offers access to up-to-date transit maps and schedules and delivers services upon request to individuals and employers.
- Information and support for telecommuting and alternative commuting optionsProvides information and support to individuals interested in telecommuting and promotes carpooling, vanpooling, and public transportation to reduce commuting stress, costs, and environmental impact.
- Online ridematching services for carpool and vanpool formationOperates an online ridematching service that connects commuters based on home location, work location, and work schedule preferences to facilitate carpooling and vanpooling. The service enables individuals to join carpools or vanpools as passengers and supports the formation of new vanpools through rider matching, outreach, and recruitment.
- Vanpool support and cost stabilization programsFacilitates vanpool formation by managing lease coordination and providing an Empty Seat Subsidy that covers fare shortfalls for up to three months when a rider leaves. Offers drivers free use of vanpool vehicles during off-hours and weekends as an incentive, while requiring them to maintain vehicles and logs.
-
-
Transportation Access Support 1 activity
- Guaranteed Ride Home programOffers a Guaranteed Ride Home benefit that reimburses registered carpool and vanpool participants for alternative transportation in emergencies, when working late, or when their ride is missed. Covers up to $40 per trip and $200 annually for rides to essential locations such as train stations, daycare facilities, and medical centers.
-
financials · form 990 · fy2024
revenue
Total revenue$863K
Contributions & grants$857K99%
Program service revenue$00%
Investment income$00%
Other revenue$6K
expenses
Total expenses$844K
Program expenses94%
Admin / overhead6%
Fundraising0%
Salaries & benefits$735K
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$649K
Cash$359K
Investments$0
Liabilities$63K
Net assets$586K
Liquid reserves5.1 mo
3 years on record · 2020–2024 · YoY revenue +3.7%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 1
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| JOHN GALGANO | PRESIDENT | 40 | $155K |
board members · 2
- ANTHONY CALLENDER — TREASURER
- OPHELIA RAY-FENNER — BOARD MEMBER
relationships · 12
Who they work with
- 511NY Partner — Partner organization providing regional trip planning services integrated with CommuterLink.
- 511NY Rideshare Partner — Partnered with 511NY Rideshare to provide regional ridematching services.
- CommuterLink.com Network — Operates the Guaranteed Ride Home program for carpool and vanpool members.
- GoToMyPC Partner — Utilizes GoToMyPC remote access software to enable secure connection to office computers from home.
- IRS Government — References IRS rules allowing pre-tax spending for transit and vanpool expenses.
- LIRR Government — Provides mass transit route planning involving LIRR services.
- Metro-North Government — Provides mass transit route planning involving Metro-North services.
- NJ Transit Government — Provides mass transit route planning involving NJ Transit services.
- New York State Dept of Transportation Government — Primary funder of CommuterLink
- PATH Government — Provides mass transit route planning involving PATH train services.
- TRIPS123 Partner — Partner organization providing transit trip planning tools linked through CommuterLink.
- third-party provider Partner — Collaborates with leasing providers to arrange vanpool vehicles with included maintenance and insurance.
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Cost-Sharing Transportation Modelmethodology: cost-sharing transportationBy reducing individual commuting costs through shared vehicle use and financial incentives like pre-tax benefits, the organization increases participation in vanpools and transit because lower personal expense removes a key barrier to adoption.
- Shared-Ride Stress Reduction and Well-Beingmethodology: shared_ride_stress_reductionBy enabling shared rides through carpooling and vanpooling, the organization reduces individual exposure to traffic and commuting stress, thereby improving commuter well-being and productivity because reduced driving burden enhances mental and physical health.
- Transportation Demand Management for Sustainabilitymethodology: transportation-demand-managementBy reducing single-occupancy vehicle use through coordinated ride-sharing and alternative commute options, the organization improves air quality, reduces congestion, and decreases fuel dependence because shifting commuter behavior at scale lowers transportation-related emissions.