irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $1.61MEMPLOYMENT AND VOCATIONAL SERVICES.
- #2 $2.27MREFUGEE RESETTLEMENT.
named programs · 5 · from sources
What they call their work
Employment and Vocational Services
Supports refugees in securing employment through job readiness training, vocational services, and workforce integration.
Making a Connection (MAC) Program
Mentorship program pairing volunteers with refugee youth and young adults to support academic and professional development.
Many Cultures Learning Lab (MCLL)
Education and family engagement initiative offering tutoring, STEM and arts programming, digital literacy, and parent workshops for refugee, immigrant, and Latino youth and families.
Refugee Resettlement
Comprehensive program providing housing, cultural orientation, case management, and essential services to newly arrived refugees.
Services to Older Refugees Program (SORP)
Provides case management, naturalization assistance, outreach, and community engagement for older refugees and eligible immigrants to support healthy aging and independent living.
activities · 8 groups
What they do
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Refugee and Immigrant Resettlement Services 3 activities
- Provide employment and vocational services to refugeesOffers employment and vocational training services to refugees and immigrants, with $1,609,906 in expenses reported in 2024.
- Provide services to older refugeesImplements the Services to Older Refugees Program (SORP), offering case management, outreach, naturalization assistance, and community engagement for older refugees and eligible immigrants in the Mohawk Valley region.
- Resettle refugees in the Mohawk Valley regionResettles refugees through direct programs and secondary migration support, having assisted over 17,000 individuals since inception, including significant populations from Bosnia and Burma. This activity includes coordination of housing, legal status, and community integration.
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Language Access Services 2 activities
- Conduct specialized training for interpretersOrganizes targeted training sessions for interpreters, such as a 2018 session focused on breast cancer education for seven interpreters, to improve language access in specialized domains.
- Provide interpretation and translation servicesDelivers professional interpretation services on-site in medical, legal, education, and government settings, and provides document translation in over 40 languages to support language access for limited English proficient individuals.
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Immigration Legal Services 2 activities
- Host naturalization ceremonies and support citizenshipWelcomes over 800 new citizens annually at local naturalization ceremonies and provides direct assistance with citizenship applications.
- Support immigration legal processesAssists refugees and immigrants with immigration-related forms, including green card applications, family reunification petitions, and citizenship applications, as part of integration services.
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After-School Academic and Enrichment Programs 1 activity
- Deliver youth and family education programsLeads the Many Cultures Learning Lab (MCLL), a culturally responsive education initiative offering tutoring, family literacy, digital inclusion, and after-school and summer learning programs for refugee, immigrant, and Latino youth and families.
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Community Space Provision 1 activity
- Facilitate community space and resource accessProvides rental access to the Welcome & Opportunity Training Center, including private office space, meeting rooms, and workstations, with multilingual support services available for community use.
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Community Health Fairs and Screenings 1 activity
- Host community collaboration eventsOrganizes events such as the Healthy Together Summit and hiring fairs in partnership with local organizations to advance community health and employment opportunities.
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Law Enforcement Professional Development 1 activity
- Offer cultural competency trainingProvides free in-person, virtual, or hybrid cultural competency training sessions to public and community organizations, including law enforcement; trained over seventy Utica Police Officers in 2018.
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Fire Safety Education & Prevention 1 activity
- Produce multilingual community education materialsDevelops and distributes multilingual materials on traffic safety, fire safety, and community education to enhance public safety and awareness among limited English proficient populations.
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financials · form 990 · fy2024
revenue
Total revenue$8.10M
Contributions & grants$6.76M84%
Program service revenue$1.30M16%
Investment income$3K0%
Other revenue$33K
expenses
Total expenses$6.72M
Program expenses90%
Admin / overhead10%
Fundraising0%
Salaries & benefits$3.74M
Grants paid out$1.40M
Largest expense lineCompensation
balance sheet
Total assets$6.81M
Cash$2.01M
Investments$0
Liabilities$1.14M
Net assets$5.67M
Liquid reserves3.6 mo
3 years on record · 2020–2024 · YoY revenue +27.5%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 4
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| SHELLY CALLAHAN | EXECUTIVE DIRECTOR | 40 | $175K |
| TRACY DAVIS | CHIEF OPERATING OFFICER | 40 | $156K |
| JENNIFER VANWAGONER | DIRECTOR OF STRATEGIC INITIATIVES | 40 | $121K |
| ZENNA MONAGHAN | DIRECTOR OF FINANCE | 40 | $109K |
board members · 13
- ANITA MOHR — VICE PRESIDENT
- AZIRA TABUCIC — DIRECTOR
- BRUCE DANIELS — DIRECTOR
- CHRISTOPHER J KALIL — DIRECTOR
- DINA RADELJAS — DIRECTOR
- ELLEN KRALY — PRESIDENT
- IBRAHIM ROSIC — VICE PRESIDENT
- JENNIFER BOULANGER — DIRECTOR
- JOHN HOWARD — TREASURER
- MARK CARUANA — DIRECTOR
- ROBERT W DICKS JR — DIRECTOR
- STEPHEN LOCKWOOD — DIRECTOR
- TODD MARSHALL — SECRETARY
relationships · 23
Who they work with
- 50 Forward Mohawk Valley Partner — Partners with 50 Forward Mohawk Valley to connect older refugees with aging services and community resources.
- Bank of Utica Partner — Longtime supporter providing funding for the Welcome and Opportunity Center and other programs, aligned with promoting Utica and the Mohawk Valley.
- City of Utica Government — Longstanding community partnership in refugee resettlement and integration.
- Community Foundation of Herkimer and Oneida Counties Partner — Provided grant funding and donor-advised fund support for cultural competency training, language assistance, strategic planning, and community research.
- Excellus BlueCross BlueShield Funder — Awarded a Health Equity Innovation Award to MOHAWK VALLEY RESOURCE CENTER FOR REFUGEES INC.
- Lutheran Immigration and Refugee Service Partner — Collaborated in the establishment of The Center in 1979.
- Lutheran Immigration and Refugee Service Partner — Collaborated with MVRCR in its founding to assist Vietnamese refugees.
- Mother Cabrini Health Foundation Funder — Awarded a maternal health grant to MOHAWK VALLEY RESOURCE CENTER FOR REFUGEES INC.
- Office for New Americans Partner — Collaborates on services for new Americans, including citizenship and language access.
- Office of Refugee Resettlement Government — Receives grant funding for refugee resettlement activities.
- Oneida County Office for the Aging Partner — Collaborates with the Oneida County Office for the Aging to refer older refugees to mainstream aging services.
- Preswick Glen Partner — Residents donated to the Traffic Safety Program for the purchase of two driving simulators available to the public.
- Stripe Partner — Uses Stripe as a third-party payment platform to process credit and debit card transactions for space bookings.
- Turning Stone Enterprises Partner — Co-hosted a hiring event with MOHAWK VALLEY RESOURCE CENTER FOR REFUGEES INC.
- U.S. Department of State Government — Receives grant funding for refugee resettlement activities.
- United States Citizenship and Immigration Services Government — Assists clients with applications and forms related to U.S. citizenship and immigration benefits.
- community services Partner — Partner organizations helping refugees acclimate to Utica
- ethnic community organizations Partner — Partner organizations helping refugees acclimate to Utica
- faith-based organizations Partner — Partner organizations helping refugees acclimate to Utica
- government agencies Partner — Partner organizations helping refugees acclimate to Utica
- healthcare facilities Partner — Partner organizations helping refugees acclimate to Utica
- restaurants Partner — Partner organizations helping refugees acclimate to Utica
- shops Partner — Partner organizations helping refugees acclimate to Utica
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Community-Centered Integration Modelmethodology: community-centered integrationBy creating inclusive, intercultural shared spaces and fostering partnerships with local institutions, the organization promotes mutual understanding and belonging, because integration is most effective when both newcomers and host communities are actively engaged in relationship-building.
- Comprehensive Integration Supportmethodology: comprehensive_integration_supportBy providing coordinated services in language, employment, citizenship, and cultural adaptation, the organization enables refugees and immigrants to rebuild their lives and participate fully in their new communities, because holistic support addresses the interconnected barriers to integration.
- Culturally Responsive Service Deliverymethodology: culturally_responsive_servicesBy delivering services through culturally and linguistically appropriate frameworks, the organization increases accessibility and effectiveness for refugee and immigrant populations, because trust and comprehension are foundational to engagement and long-term integration.