irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $587KChoice Program: Provides specialized counseling for children and families impacted by sexual abuse, in Steuben County, using evidence-based approaches such as Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) and play therapy when appropriate. These interventions support healing for the child and reinforce the parent's commitment to safety and protection. CHOICE also offers specialized evaluation and treatment for adolescents who have sexually offended, with community-based services averaging 12-24 months and support for safe family reunification when appropriate.This program is supported by grants and contributions.
- #2 $223KLaura Richardson Houghton Corning Youth Center: A free, safe after-school and summer drop-in facility located in Corning for youth ages 8 to 18. Youth are provided meals/snacks and provided countless educational classes, community service projects, and fun recreational activities.This program is supported by grants and contributions.
named programs · 3 · from sources
What they call their work
Choice Program
Provides specialized counseling for children and families impacted by sexual abuse using Trauma-Focused Cognitive Behavioral Therapy and play therapy. Also offers evaluation and treatment for adolescents who have sexually offended, with community-based services averaging 12-24 months and support for family reunification when appropriate.
General Counseling
Provides individual and family therapy services to the general public in Steuben County.
Laura Richardson Houghton Corning Youth Center
Free after-school and summer drop-in facility for youth ages 8 to 18 in Corning, providing meals/snacks, educational classes, community service projects, and recreational activities.
activities · 7 groups
What they do
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Outpatient Mental Health Clinic Services 1 activity
- Counseling and therapy services for individuals and familiesProvides individual and family counseling and therapy services through licensed clinical social workers, licensed mental health counselors, and masters-level interns to address personal, emotional, and family-related challenges such as grief, anxiety, depression, PTSD, domestic violence, divorce, and life transitions. Services are available at multiple office locations in Corning, Bath, and Hornell, with extended evening hours offered on certain days.
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Creative Arts Therapy Programs 1 activity
- Family Focus creative arts therapy programOffers the Family Focus program, directed by a licensed creative arts therapist, which provides therapeutic services integrating creative arts modalities to support family healing and development.
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Community Resource Navigation and Support Services 1 activity
- Information and referral services across five countiesProvides information and referral services to connect individuals with needed resources and support systems in Steuben, Chemung, Allegany, Schuyler, and Yates Counties, helping clients navigate social services and community programs.
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Behavioral Health and Human Services Training 1 activity
- Professional Training Institute for human service providersEstablishes and operates the Professional Training Institute to deliver training programs, professional development, and capacity-building resources for social workers, counselors, and human service professionals nationally, with operations ongoing since 1996.
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Child Advocacy and Trauma Support Centers 1 activity
- Specialized counseling for sexual abuse and domestic violenceProvides evidence-based counseling and treatment for children and families impacted by sexual abuse in Steuben County using Trauma-Focused Cognitive Behavioral Therapy and play therapy. Also offers evaluation and community-based treatment lasting 12–24 months for adolescents who have sexually offended, with support for family reunification when appropriate. Additionally operates a Domestic Violence Program for Men providing clinical services to male participants.
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Youth Development and Support Services 1 activity
- Youth prevention, mentoring, and empowerment programsImplements youth-focused initiatives including the Youth Prevention Education Program promoting mental health awareness and healthy decision-making, the Youth Empowerment Services program supporting youth well-being, and the Youth Mentoring of the Southern Tier program providing one-on-one mentoring. These programs serve youth across the region and aim to prevent risk behaviors and support positive development.
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After-School Academic and Enrichment Programs 1 activity
- Youth programs at the Laura Richardson Houghton Corning Youth CenterOperates the Laura Richardson Houghton Corning Youth Center Monday through Friday from 2:30 PM to 7:00 PM during the school year, offering a free after-school and summer drop-in program for youth ages 8 to 18 that includes meals or snacks, educational classes, recreational activities, community service projects, and structured programming to support social, recreational, and educational development.
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financials · form 990 · fy2024
revenue
Total revenue$2.63M
Contributions & grants$2.23M85%
Program service revenue$396K15%
Investment income$7K0%
Other revenue$-492
expenses
Total expenses$2.60M
Program expenses88%
Admin / overhead12%
Fundraising0%
Salaries & benefits$2.13M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$2.03M
Cash$498K
Investments$33K
Liabilities$356K
Net assets$1.67M
Liquid reserves2.5 mo
3 years on record · 2020–2024 · YoY revenue -0.1%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 2
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| Cynthia Gee | Executive Director | 40 | $106K |
| Beverly Massa | Chief Financial Officer | 40 | $79K |
board members · 9
- Amanda Cronin — Board Member
- Chief Kenzie M Spaulding — Board Member
- Deborah Woglom — Board Secretary
- Emily Roe — Board Member
- Lauri Andrukat — Board President
- Melanie Degraw — Board Member
- Mike Letson — Board Member
- Nancy Gottwald — Board Treasurer
- Steve Castner — Board Member
relationships · 14
Who they work with
- AmeriCorps Kids First Initiative Partner — Collaborated with AmeriCorps Kids First Initiative through programs at the Corning Youth Center and Advantage After-School programs.
- Bianca Crandle Partner — Program Contact for The Laura Richardson Houghton Corning Youth Center and Program Director for Youth Prevention Programs.
- Cari Stage Partner — Program Director for both Youth Empowerment Services and Youth Mentoring of the Southern Tier.
- Corning Area Youth Center Partner — Merged with Family Service Society, Inc. in 2000, becoming an official program of the organization.
- Department of Health and Human Services Government — Subject to oversight and investigations by the U.S. Department of Health and Human Services for compliance with HIPAA.
- Excellus BlueCross BlueShield Funder — Provided a 2026 Health and Wellness Award to support the Youth Prevention Education Program.
- Janalee Orfanides Partner — Program Director for both the Professional Training Institute and Public Relations/Marketing/Funds Development.
- Kathryn DeLaney Partner — Program Director of Family Focus, providing creative arts therapy services.
- United Way Partner — Collaborates with United Way as a community partner to support service delivery.
- United Way Partner — Community partner of United Way, collaborating on local service initiatives.
- United Way Partner — Community partner supporting Family Service Society Inc's work.
- United Way of the Southern Tier Funder — Funds or supports Family Service Society's counseling services.
- Valerie Folnsbee Partner — Director of Clinical Services overseeing multiple clinical programs including Counseling Services and Domestic Violence Program for Men.
- community provider Partner — Connects clients to community providers for medication evaluation when needed.
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Integrated Youth and Family Support Modelmethodology: integrated-youth-and-family-supportBy integrating counseling, mentoring, and structured youth programming across multiple service modalities, the organization supports holistic family functioning and youth development because coordinated, multi-pronged interventions address interconnected needs more effectively than siloed services.
- Person-Centered Strengths-Based Approachmethodology: person-centered approachBy helping clients identify and use their personal strengths and skills through a person-centered approach, the organization fosters client empowerment and engagement in treatment because it builds self-efficacy and aligns interventions with individual capacities and goals. This is grounded in initial assessments that map client history, challenges, and strengths.
- Trauma-Focused Cognitive Behavioral Therapy Modelmethodology: trauma_focused_cbtBy using Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) with children and families affected by sexual abuse, the organization produces improved emotional regulation and trauma recovery because this structured, evidence-based approach integrates psychoeducation, parenting support, cognitive processing, and joint sessions that directly address trauma impacts. Play therapy is added when developmentally appropriate to enhance expression and healing.