COMMON MAPS
Map version new-york activity top-down
Main site Contact
Menu
↑ parent activity group ·
research dossier

AMERICAN ARBITRATION ASSOCIATION INC

NEW YORK, NY · EIN 130429745 · Form 990 · FY2023 · NTEE I510 · Crime & Legal-Related · Very Large (>$50M) · adr.org
revenue
$139.6M
expenses
$125.6M
net assets
$141.9M
employees
731
volunteers
18
program ratio
95%
mission · from form 990

THE AMERICAN ARBITRATION ASSOCIATION ("AAA") IS DEDICATED TO EFFECTIVE, EFFICIENT AND ECONOMICAL METHODS OF DISPUTE RESOLUTION THROUGH EDUCATION, TECHNOLOGY AND SOLUTIONS-ORIENTED SERVICE.THE CORPORATE PURPOSE OF THE AAA, AS DESCRIBED IN ITS BYLAWS, IS "FOR THE BENEFIT AND EDUCATION OF THE GENERAL PUBLIC AND INTERESTED PARTIES, TO STUDY, RESEARCH, PROMOTE, ESTABLISH AND ADMINISTER PROCEDURES FOR THE RESOLUTION OF DISPUTES OF ALL KINDS THROUGH THE USE OF ARBITRATION, MEDIATION, CONCILIATION, NEGOTIATION, DEMOCRATIC ELECTIONS AND OTHER VOLUNTARY PROCEDURES.

profile · synthesized from sources

The American Arbitration Association (AAA) is a leading provider of alternative dispute resolution services, specializing in arbitration, mediation, and online dispute resolution. It serves businesses and individuals globally, offering structured processes to resolve conflicts efficiently and cost-effectively. The organization also advances education and technology in dispute resolution, including AI-assisted arbitration and online tools.

irs program accomplishments · form 990 part iii · fy2023

What they reported doing

  1. #1 primary $1.90M
    EDUCATION AND PUBLICATIONS: THE AAA EDUCATION SERVICES DIVISION PROVIDES COMPREHENSIVE EDUCATION AND TRAINING. ITS FOCUS IS EDUCATION AND TRAINING PROGRAMS BOTH IN DOMESTIC AND INTERNATIONAL SETTINGS AS WELL AS ONLINE FORMATS TO ARBITRATORS AND MEDIATORS SERVING THE AAA AND ICDR AS WELL AS ADVOCATES, BUSINESS PROFESSIONALS, AND THE GENERAL PUBLIC. THE GOAL OF THESE PROGRAMS IS TO EDUCATE AND ENCOURAGE THE RESPONSIBLE USE OF ALTERNATIVE DISPUTE RESOLUTION PROCESSES.
named programs · 6 · from sources

What they call their work

AI Arbitrator
AI-powered tool that analyzes case submissions and surfaces key issues, with final decisions issued by human arbitrators; currently available for construction disputes.
Arbitration
Administers binding arbitration proceedings for commercial, consumer, employment, and construction disputes, offering a faster alternative to litigation.
Educational Programs
Offers webinars, in-person events, and courses on ADR fundamentals, advanced mediation, and emerging topics like AI in arbitration.
Mediation
Facilitates nonbinding mediation services to help parties reach mutually acceptable resolutions with the assistance of a neutral mediator.
Online Dispute Resolution (ODR)
Provides digital platforms for resolving disputes remotely, increasing accessibility and efficiency in dispute resolution processes.
Resolution Simulator
Nonbinding simulated arbitration outcome tool that helps parties assess risk and strategy before filing a formal case.
activities · 3 groups

What they do

  • Alternative Dispute Resolution Standards & Accreditation 4 activities
    • Conduct education and training programs
      Provides education and training programs in domestic, international, and online formats for arbitrators, mediators, advocates, business professionals, and the public, including mandatory and advanced training for new and ongoing panelists. Also offers webinars, in-person events, and podcasts on ADR topics.
    • Lobby for alternative dispute resolution policies
      Operates a government relations office that serves as a liaison with federal agencies and congressional offices to provide information about the association and promote the use of dispute resolution mechanisms.
    • Produce ADR-related publications
      Produces quality publications to promote understanding and use of alternative dispute resolution as part of fulfilling its mission.
    • Provide nonbinding dispute assessment tools
      Offers a nonbinding resolution simulator that uses arbitrator-modeled analysis to help parties assess potential case outcomes and risks.
  • Professional Ethics & Dispute Resolution 1 activity
    • Deliver specialized dispute resolution services
      Offers specialized dispute resolution mechanisms, including a Web3 Panel for blockchain, smart contracts, and digital assets, and AI-powered tools for construction cases with final decisions issued by human arbitrators.
  • Uncategorized 1 activity
    • Administer dispute resolution cases
      Administers a large volume of dispute resolution cases annually, including business-to-business claims and counterclaims totaling $29 billion, with arbitration cases resolved three times faster than traditional litigation on average.
financials · form 990 · fy2023
revenue
Total revenue$139.58M
Contributions & grants$00%
Program service revenue$134.01M96%
Investment income$5.09M4%
Other revenue$480K
expenses
Total expenses$125.56M
Program expenses95%
Admin / overhead5%
Fundraising0%
Salaries & benefits$84.84M
Grants paid out$1.03M
Largest expense lineCompensation
balance sheet
Total assets$452.57M
Cash$20.53M
Investments$349.66M
Liabilities$310.64M
Net assets$141.93M
Liquid reserves35.4 mo
3 years on record · 2020–2023 · YoY revenue -6.0%
leadership · form 990 part vii · fy2023

Who runs it

paid leadership · 17
NameTitleHours/wkCompensation
FRANCESCO ROSSI EVP, CFO, CRO AND TREASURER 50 $1.87M
ERIC P TUCHMANN EVP/CHIEF LEGAL OFFICER & CORP SECRETARY 50 $1.54M
DIANA N DIDIA SVP/CHIEF INFORMATION AND INNOVATION OFFICER 50 $1.02M
CHRISTINE L NEWHALL SENIOR VICE PRESIDENT 50 $904K
ERIC DILL SENIOR VICE PRESIDENT, CHIEF PEOPLE OFFICER 50 $885K
ROBERT MATLIN SENIOR VICE PRESIDENT 50 $847K
DWIGHT D JAMES SENIOR VICE PRESIDENT 50 $837K
INDIA JOHNSON PRESIDENT & CEO (OUTGOING) 50 $784K
MAUREEN KURDZIEL SVP/DISPUTE RESOLUTION SERVICES 50 $669K
BRIDGET MCCORMACK PRESIDENT AND CEO 50 $645K
SASHA CARBONE SVP/DEPUTY GENERAL COUNSEL & ASSOC. CORP SECRETARY 50 $644K
HAROLD COLEMAN JR SENIOR VICE PRESIDENT 50 $519K
KELLY WEISBROD VP AND CONTROLLER 50 $379K
INTERNA KHUTORSKY VP, SOFTWARE DEVELOPMENT & OPERATIONS 50 $326K
SANJAY PATEL VICE PRESIDENT, TECHNOLOGY SOLUTIONS 50 $323K
MICHAEL CLARK VICE PRESIDENT MARKETING 50 $305K
STEVEN ERRICK DIRECTOR (OUTGOING)/CHIEF DEVELOPMENT OFFICER 3 $130K
board members · 8
  • BARBARA BENNINGTON — DIRECTOR
  • BARBARA MCGIVERN — DIRECTOR
  • CHRISTI UNDERWOOD — CHAIRPERSON OF COUNCIL
  • DAVID L EVANS ESQ — DIRECTOR (OUTGOING)
  • DENIS J HAUPTLY — DIRECTOR (OUTGOING)
  • FRANK RUSSO — DIRECTOR
  • HON WILLIAM G BASSLER — DIRECTOR (OUTGOING)
  • J MICHAEL KIRKLAND — DIRECTOR
relationships · 2

Who they work with

  • Chambers USA Network — AAA-ICDR panelists ranked in Chambers USA Nationwide Rankings for Arbitration and Mediation
  • ICDR Partner — Collaborates with ICDR to provide education and training programs for arbitrators and mediators in international settings.
strategies · 2

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • AI-Augmented Human Arbitration
    methodology: AI_assisted_human_arbitration
    By using AI to analyze case submissions and identify key issues, the organization increases efficiency in dispute resolution while preserving the integrity of human judgment in final decision-making, because automated issue spotting reduces processing time without sacrificing fairness.
  • Institutional Education for ADR Adoption
    methodology: institutional-education-outreach
    By delivering education programs to institutions such as corporations, law firms, courts, unions, and government agencies, the organization increases responsible use of alternative dispute resolution, because institutional actors are more likely to adopt ADR when they understand its benefits and proper application.