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CORTLAND COUNTY COMMUNITY ACTION PROGRAM
CORTLAND, NY · EIN 161004653 · Form 990 · FY2023 · NTEE P20Z · Human Services · Large ($10M-$50M) · capco.org
revenue
$12.0M
expenses
$11.4M
net assets
$4.6M
employees
381
volunteers
295
program ratio
92%
mission · from form 990

TO PROVIDE PROGRAMS AND RESOURCES THAT PROMOTE SELF-RELIANCE AND DIGNITY

profile · synthesized from sources

Cortland County Community Action Program (CAPCO) provides programs and resources to promote self-reliance and dignity for low-income individuals and families in Cortland and Tompkins Counties, NY. The organization delivers direct services in energy efficiency, early childhood education, nutrition, personal care assistance, and family support. Its programs focus on reducing poverty through home weatherization, Head Start/Early Head Start, WIC, and financial empowerment initiatives.

irs program accomplishments · form 990 part iii · fy2023

What they reported doing

  1. #1 primary $1.36M
    ENERGY SERVICES PROVIDES RESOURCES AND SERVICES THAT ENSURE HOMES ARE MORE ENERGY EFFICIENT, HELP REDUCE ENERGY COSTS AND MAKE THE HOME A HEALTHY AND SAFE PLACE TO LIVE. ENERGY SAVING MEASURES PROVIDED TO HOMES INCLUDE INSULATION, HEATING SYSTEMS, HOT WATER TANK SYSTEMS, AIR SEALING, INSPECTING COMBUSTION APPLIANCES, TESTING EFFICIENCY OF REFRIGERATORS, INSTALLING CO & SMOKE DETECTORS, AND A HEALTH AND SAFETY CHECK OF THE HOME.
  2. #2 $3.37M
    CONSUMER DIRECTED PERSONAL ASSISTANCE PROGRAM (CDPAP) ALLOWS PEOPLE WITH A DISABILITY LIVE IN THE COMMUNITY AS INDEPENDENTLY AS POSSIBLE, AND TAKE AN ACTIVE, RESPONSIBLE ROLE IN PLANNING THEIR PERSONAL CARE NEEDS. THESE SERVICES CAN INCLUDE BASIC HOUSEKEEPING, PERSONAL CARE, OR HIGH LEVEL NURSING SERVICES. CDPAP ALSO PROVIDES EMPLOYMENT OPPORTUNITIES FOR PERSONAL CARE AIDES. 144 INDIVIDUALS SERVED.
named programs · 7 · from sources

What they call their work

Consumer Directed Personal Assistant Program (CDPAP)
Enables Medicaid-eligible individuals with disabilities to hire personal care aides and manage their own care, promoting independence and community living.
EmPower+ Program
Offers energy-saving electrical reductions, appliance upgrades, and weatherization services to low-income National Grid or NYSEG customers in Cortland and Tompkins Counties.
Family Development
Offers fiscal literacy workshops, parenting support groups, free essential goods, cooking classes, tax preparation assistance, and youth employment opportunities to strengthen low-income families.
Head Start / Early Head Start
Comprehensive early childhood development program for low-income infants, toddlers, and preschoolers, offering education, health services, disability support, and family engagement activities.
Healthy Families Home Visiting Program
Provides home-based support for new and expecting parents, including child development education, resource connection, and developmental screening.
WIC Program
Provides nutritious foods, nutrition education, and healthcare referrals to low-income pregnant women, new mothers, infants, and children up to age five.
Weatherization Assistance Program (WAP)
Provides free energy efficiency upgrades including insulation, heating system repairs, air sealing, and safety checks to low-income households in Cortland and Tompkins Counties.
activities · 9 groups

What they do

  • Consumer-Directed Personal Care Administration 1 activity
    • Administer Consumer Directed Personal Assistant Program (CDPAP)
      Provides personal care, housekeeping, and nursing services to Medicaid-eligible individuals with disabilities, enabling them to live independently in the community. Served 144 to 175 individuals annually.
  • Low-Income Home Energy Efficiency Upgrades 1 activity
    • Deliver weatherization and energy efficiency services
      Provides energy efficiency and home safety improvements for income-eligible households in Cortland County, including insulation, air sealing, heating system repairs, appliance inspections, and installation of CO and smoke detectors. Uses diagnostic tools such as blower doors and infrared cameras to assess building performance.
  • Family-School Engagement Programs 1 activity
    • Enable parent leadership in Head Start governance
      Operates a Policy Council that allows parents to participate in decision-making on program design, budget, personnel policies, and parent engagement activities for the Head Start/Early Head Start program.
  • High School Equivalency Preparation 1 activity
    • Host High School Equivalency/GED programs and events
      Organizes and hosts High School Equivalency/GED programs, including graduation ceremonies for participants, such as the Spring 2026 cohort.
  • Self-Sufficiency Empowerment Workshops 1 activity
    • Offer family development services
      Provides resources and supports to strengthen family well-being, including fiscal literacy workshops, parenting groups, free household and clothing items, cooking classes, summer youth employment, and free income tax preparation through two family resource centers.
  • Early Childhood Education & Development Programs 1 activity
    • Operate Head Start/Early Head Start programs
      Provides comprehensive early childhood development services, including education, health, and family support, for income-eligible children ages birth to five and their families. Includes two Universal Pre-Kindergarten classrooms operated on behalf of the Cortland City School District.
  • Documentary Film Production 1 activity
    • Produce and distribute educational materials on poverty and benefits
      Creates and shares educational videos such as 'My Benefits' and 'Poverty Tour' to inform the public about available benefits and lived experiences of poverty.
  • WIC Nutrition Support Services 1 activity
    • Provide WIC program services
      Delivers services through the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC), including issuance of monthly food packages via eWIC cards, nutrition counseling, healthcare referrals, and breastfeeding support. Offers access through in-person clinics, phone, and online modules, and supports participants with the WIC2Go mobile app.
  • Parenting Support for At-Risk Families 1 activity
    • Provide home visiting services for early childhood development
      Offers home visiting services during pregnancy and early childhood, including parenting education, support accessing resources, medical connections, and developmental assessments.
financials · form 990 · fy2023
revenue
Total revenue$12.01M
Contributions & grants$7.87M66%
Program service revenue$3.91M33%
Investment income$2K0%
Other revenue$233K
expenses
Total expenses$11.41M
Program expenses92%
Admin / overhead8%
Fundraising0%
Salaries & benefits$8.29M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$5.82M
Cash$2.66M
Investments$0
Liabilities$1.20M
Net assets$4.63M
Liquid reserves2.8 mo
2 years on record · 2020–2023 · YoY revenue +29.7%
leadership · form 990 part vii · fy2023

Who runs it

paid leadership · 2
NameTitleHours/wkCompensation
GREG RICHARDS EXECUTIVE DIRECTOR 38 $96K
MARTHA ALLEN FISCAL DIRECTOR 38 $84K
board members · 14
  • APRIL DENNISON — BOARD MEMBER
  • BILLIE MACNABB — BOARD VICE-PRESIDENT
  • DOUGLAS BENTLEY — TREASURER
  • ELLA DILORIO — BOARD MEMBER
  • JEANETTE DIPPO — BOARD MEMBER
  • LARRY WOOLHEATER — BOARD MEMBER
  • LYNNE SYPHER — BOARD SECRETARY
  • MARY BETH MATHEY — BOARD MEMBER
  • MELISSA ALVORD — BOARD MEMBER
  • PATRICIA SCHAAP — BOARD MEMBER
  • PENNY PRIGNON — BOARD MEMBER
  • SANDRA ALOI — BOARD MEMBER
  • SHELLEY WARNOW — BOARD PRESIDENT
  • TERRY COON — BOARD MEMBER
relationships · 18

Who they work with

  • 2-1-1 Cortland Partner — Refers individuals to 2-1-1 Cortland for information on community resources.
  • 211 Cortland Partner — Local information and referral service collaborating on community resource access.
  • 211 Cortland Partner — Local information and referral service partner
  • Community Action Partnership Network — Part of a nationwide network of community action agencies through affiliation with Community Action Partnership.
  • Cortland City School District Partner — Partnership to operate Universal Pre-Kindergarten classrooms.
  • Executive Director Government — Point of contact for questions regarding the website and privacy practices
  • Medicaid Government — Administers the Consumer Directed Personal Assistant Program (CDPAP) for Medicaid-eligible individuals.
  • National Community Action Foundation Funder — National foundation providing funding and programmatic support to community action organizations.
  • National Community Action Foundation Network — Member of the nationwide network of community action agencies through affiliation with the National Community Action Foundation.
  • National Community Action Foundation Network — National foundation supporting community action programs
  • National Community Action Partnership Network — National network member offering resources and guidance to local community action agencies.
  • National Community Action Partnership Network — National network member organization for community action agencies
  • New York State Community Action Association Network — State-level network member organization for community action programs
  • New York State Community Action Association Network — State-level network member providing support and coordination for community action programs.
  • Office of Head Start Government — Receives grant funding from the Office of Head Start within the Administration for Children and Families.
  • USDA Government — Administers the federally funded WIC program in partnership with CAPCO.
  • United Way for Cortland County Partner — Local partner organization linked through website footer
  • United Way for Cortland County Partner — Local partner organization supporting community action initiatives in Cortland County.
strategies · 5

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Consumer-Directed Care Model
    methodology: consumer_directed_care
    By enabling individuals with disabilities to self-direct their personal care services, we promote independence and autonomy, because control over care decisions enhances dignity and improves outcomes in community living.
  • Energy Efficiency for Household Affordability and Safety
    methodology: housing_efficiency_as_health_intervention
    By improving home energy efficiency through weatherization and safety upgrades, we reduce household costs and improve living conditions, because physical improvements to homes directly enhance affordability, health, and safety for low-income residents.
  • Food and Nutrition as Preventive Health
    methodology: food_is_medicine
    By providing supplemental nutritious foods and individualized nutrition counseling, we improve dietary health and prevent malnutrition, because addressing nutritional needs early supports long-term well-being, especially for vulnerable women and children.
  • Strengths-Based and Asset-Building Approach
    methodology: strengths_based_approach
    By building on existing individual and family strengths and promoting asset development, we improve economic stability and well-being, because fostering self-reliance and capabilities leads to sustained community resilience.
  • Trauma-Informed and Dignity-Respecting Service Delivery
    methodology: trauma_informed_service_delivery
    By integrating trauma-informed practices and wellness approaches into service delivery, we improve engagement and outcomes, because recognizing the impact of trauma fosters trust, safety, and respect in client interactions.