named programs · 3 · from sources
What they call their work
Annual Meeting and Member Governance
Holds annual membership meetings each October where members vote on board directors, receive updates, and participate in democratic decision-making; includes proxy voting options.
Capital Credits Program
Allocates annual margins to members based on electricity purchases; retires these credits on a 25–30 year cycle, with distributions made in October after board approval.
Medical Necessity Program
Identifies members dependent on electric-powered life-sustaining equipment; prioritizes communication during outages and provides advance notice when service may be interrupted.
activities · 4 groups
What they do
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Electric Grid Operations & Reliability 3 activities
- Distribute electricity to membersProvides low-cost, reliable electricity and related services to over 5,300 members in a safe manner, maintaining over 1,100 miles of primary distribution lines. Operates as part of a national network of electric cooperatives serving more than 30.5 million member-owners.
- Manage member accounts and service agreementsEstablishes electric service through membership applications, a $25 fee, and security deposit. Implements rules and policies governing service use, enables online account management via SmartHub, and allows members to designate authorized contacts for account inquiries under defined limitations.
- Support members with medical necessity during outagesContacts members with medical necessity designations prior to planned de-energization, provides expected outage duration, and prioritizes restoration efforts for them during power outages.
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Retirement Benefits Education & Support 1 activity
- Communicate with members via The Energizer and capital credit noticesDistributes a publication called The Energizer to members and annually mails capital credit retirement checks to current and former members in October. Maintains and publishes a list of unclaimed capital credits and offers early retirement options for estates of deceased members at a discounted rate.
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Regular Membership Meetings 1 activity
- Host annual member meeting and engagement activitiesHosts an annual meeting each October to conduct cooperative business, engage members, and conduct elections. The meeting is live-streamed between two locations to increase accessibility, and registered attendees receive a member gift and a $30 bill credit.
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Facility-Based Service Delivery 1 activity
- Operate district offices and member servicesOperates a district office in Cherry Creek, NY, to support local member needs and services.
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financials · form 990 · fy2025
revenue
Total revenue$14.84M
Contributions & grants$00%
Program service revenue$14.68M99%
Investment income$68K0%
Other revenue$87K
expenses
Total expenses$14.14M
Program expenses—
Admin / overhead—
Fundraising—
Salaries & benefits$241K
Grants paid out$0
Largest expense lineFacilities
balance sheet
Total assets$49.73M
Cash$335K
Investments$2.43M
Liabilities$29.52M
Net assets$20.21M
Liquid reserves2.4 mo
6 years on record · 2020–2025 · YoY revenue +15.8%
leadership · form 990 part vii · fy2025
Who runs it
paid leadership · 15
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| RICHARD PENDLE | CHIEF LINEMAN | 48 | $202K |
| BRYANT DILLON | GENERAL MANAGER | 49 | $183K |
| WADE NELSON | LINE FOREMAN | 44 | $172K |
| JUSTIN YOUNG | FIRST CLASS LINEMAN | 44 | $167K |
| EVAN GREEN | CHIEF LINEMAN | 47 | $138K |
| DOUGLAS HOSMER-SMITH | FIRST CLASS LINEMAN | 46 | $137K |
| EDWARD BORKOWSKI | DIRECTOR | 5 | $9K |
| GORDON FOSTER | TREASURER | 4 | $8K |
| JAMES R MCCORMICK | PRESIDENT | 5 | $8K |
| GERALD CHASE | DIRECTOR | 4 | $7K |
| ROBERT V NICHOLS | VICE PRESIDENT | 4 | $7K |
| JANICE HOAD | SECRETARY | 3 | $7K |
| RANDY STANKEY | DIRECTOR | 3 | $6K |
| WALTER LONGWELL | DIRECTOR | 1 | $4K |
| WILLIAM H MOSS III | DIRECTOR | 2 | $3K |
relationships · 8
Who they work with
- Board of Directors Government — Approves annual capital credit retirements and estate payouts.
- Cherry Creek Partner — Location of district office serving members in the Cherry Creek area.
- Cooperative League of the USA Network — Member of a national cooperative network promoting cooperative values and development.
- Not specified Partner — Phone payment system partner for billing services
- SmartHub Partner — Platform used by members to verify and update contact information for communication during outages.
- Steuben, Schuyler, Cattaraugus, and Chautauqua counties Government — Provides electric distribution services across these counties in New York State.
- Touchstone Energy® Cooperative Inc. Network — Steuben Rural Electric Cooperative is a member of the Touchstone Energy national network of electric cooperatives.
- U.S. Department of Agriculture Government — Administers programs in which Steuben Rural Electric Cooperative participates, with compliance to USDA civil rights regulations
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Democratic Member Control and Governancemethodology: democratic_member_controlBy enabling members to elect board representatives and participate equally in governance, the cooperative ensures accountability and responsiveness to local needs because democratic control embeds community priorities directly into decision-making.
- Equitable and Prioritized Service Based on Medical Necessitymethodology: medical_necessity_prioritizationBy identifying and prioritizing members dependent on life-sustaining electric equipment during outages, the cooperative improves safety and reliability outcomes because targeted support reduces risk for the most vulnerable.
- Member-Owned Cooperative Modelmethodology: member_owned_cooperative_modelBy operating as a not-for-profit, member-owned cooperative, the organization aligns electric service delivery with community needs, ensuring affordability and reliability because democratic ownership incentivizes reinvestment in infrastructure and member benefits rather than external profit extraction.