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UNITED WAY OF BROOME COUNTY INC
BINGHAMTON, NY · EIN 150564074 · Form 990 · FY2024 · NTEE T70Z · Philanthropy & Grantmaking · Medium ($1M-$10M) · uwbroome.org
revenue
$4.1M
expenses
$3.9M
net assets
$37.6M
employees
28
volunteers
553
program ratio
73%
mission · from form 990

TO DRIVE CHANGE THAT WILL HAVE A POSITIVE IMPACT ON THE CRITICAL NEEDS OF OUR COMMUNITY BY STRATEGICALLY LEVERAGING THE COLLECTIVE RESOURCES OF COMMUNITY PARTNERS.

profile · synthesized from sources

United Way of Broome County mobilizes community resources to address systemic challenges in health, education, and financial stability in Broome County, NY. The organization funds and supports local nonprofits through grantmaking and operates the 2-1-1 Susquehanna River Region contact center, which connects individuals with essential services across five counties. It also leads collaborative initiatives focused on long-term community change.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $462K
    THE 2-1-1 SUSQUEHANNA RIVER REGION CONTACT CENTER PROVIDES INFORMATION AND REFERRALS TO AGENCIES AND PROGRAMS IN BROOME, CHENANGO, DELAWARE, OTSEGO, AND TIOGA COUNTIES. 2-1-1 SPECIALISTS CONNECT INDIVIDUALS WITH A WIDE RANGE OF RESOURCES AND SERVICES, INCLUDING FOOD ACCESS, HEALTH CARE, HOUSING AND UTILITIES PAYMENT ASSISTANCE, EMPLOYMENT SERVICES, VETERAN SERVICES, CHILDCARE, CRISIS AND EMERGENCY COUNSELING, DISASTER RELIEF, AND MORE THROUGH AN ONLINE EXTENSIVE DATABASE OF MORE THAN 2,600 RESOURCES, AGENCIES, AND PROGRAM INFORMATION.
named programs · 4 · from sources

What they call their work

2-1-1 Susquehanna River Region Contact Center
Provides information and referrals to over 2,600 resources across five counties, including services for food access, health care, housing, utilities, employment, veteran services, childcare, and crisis counseling.
Capacity Building Grant Program
Supports nonprofit partners in strengthening administrative and operational capabilities through targeted funding.
Heel and Soul Community Project
Annual shoe drive in partnership with FOX 40 and sponsors to provide new shoes to children in need before the school year.
Strategic Priorities Grant Program
Funds local nonprofits working on systemic change in three areas: Healthy Communities, Youth Opportunity, and Financial Security, with grants up to $25,000.
activities · 14 groups

What they do

  • Community Capacity Building & Leadership Networks 2 activities
    • Developing and distributing nonprofit support resources
      Creates and compiles free toolkits and resources to strengthen local community-based nonprofit organizations in Broome County.
    • Promoting community health and empowerment
      Builds community capacity in Broome County to promote health across environments, relationships, and individuals through coordinated community initiatives.
  • Flexible Grants to Grassroots Organizations 2 activities
    • Funding capacity building for local nonprofits
      Administers a grant program that provides capacity-building funding to nonprofit organizations in Broome County, with awards up to $25,000, to support organizational health and growth.
    • Funding community partner organizations for systemic change
      Funds and coordinates local partner organizations to collaboratively address critical community issues in Broome County with the goal of achieving systemic change.
  • Program Monitoring & Evaluation 1 activity
    • Applying Results-Based Accountability framework for collective impact
      Uses the Results-Based Accountability framework to guide, measure, and update the shared agenda for collective impact initiatives in Broome County.
  • Neighborhood Civic Engagement 1 activity
    • Building community resiliency and social connection
      Strengthens community resilience in Broome County by fostering connections, mutual support, and responsiveness among neighbors and local organizations.
  • Volunteer Engagement and Capacity Support 1 activity
    • Facilitating volunteer engagement through Volunteer HQ
      Operates Volunteer HQ, a database platform that enables local organizations to post volunteer opportunities, track hours, and connect with volunteers in Broome County.
  • Community Foundation & United Way Support 1 activity
    • Funding local programs in health, education, and financial stability
      Provides millions of dollars in grants to support local programs focused on health, education, and financial stability in Broome County through community donations and long-term giving.
  • Nonprofit Capacity Building Services 1 activity
    • Hosting annual Partnering for a Purpose conference
      Hosts an annual conference featuring educational sessions to support nonprofit organizations in Broome County with topics related to organizational health and growth.
  • Community Festival & Event Production 1 activity
    • Hosting community events and volunteer initiatives
      Organizes community events such as the Day of Action, Halloween Costume Giveaway, and Day of Caring to engage residents and strengthen community bonds.
  • Community Resource Navigation and Support Services 1 activity
    • Operating 211 Susquehanna River Region information and referral service
      Operates a 24-hour information and referral contact center that connects individuals in Broome, Chenango, Delaware, Otsego, and Tioga Counties to over 6,000 community resources through a centralized online database.
  • Public Benefits Navigation and Enrollment 1 activity
    • Providing Earned Income Tax Credit (EITC) access support
      Offers assistance to low-income individuals in Broome County to access the Earned Income Tax Credit, improving financial stability.
  • Back-to-School Supply Distribution 1 activity
    • Providing new shoes to children in need
      Distributes new shoes to children in Broome County before the start of the school year to support readiness and well-being.
  • Youth Development Programs 1 activity
    • Supporting children's academic and career success
      Implements programs and initiatives to support children and youth in Broome County to succeed academically, graduate on time, and achieve career readiness.
  • Financial Coaching and Credit Counseling 1 activity
    • Supporting family financial stability
      Provides tools and resources to help families in Broome County improve earnings, income, and assets to achieve long-term financial stability.
  • Veteran Benefits and Reintegration Support 1 activity
    • Supporting military veterans’ transition to civilian life
      Provides programs and services to support military veterans in Broome County as they transition to civilian life.
financials · form 990 · fy2024
revenue
Total revenue$4.06M
Contributions & grants$1.75M43%
Program service revenue$00%
Investment income$2.28M56%
Other revenue$36K
expenses
Total expenses$3.89M
Program expenses73%
Admin / overhead18%
Fundraising9%
Salaries & benefits$1.18M
Grants paid out$1.90M
Largest expense lineCompensation
balance sheet
Total assets$38.16M
Cash$1.77M
Investments$35.22M
Liabilities$539K
Net assets$37.63M
Liquid reserves114.0 mo
4 years on record · 2019–2024 · YoY revenue -15.3%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 1
NameTitleHours/wkCompensation
PAULA PERNA EXECUTIVE DIRECTOR 38 $105K
board members · 21
  • ASHLEY LAYTON — DIRECTOR
  • BRETT PENNEFEATHER — DIRECTOR
  • DENISE COOK — DIRECTOR
  • DESIREE MCGREAL — DIRECTOR
  • ERIN MARULLI — DIRECTOR
  • FRANCIS BATTISTI — TREASURER
  • JAMIE JACOBS — DIRECTOR
  • JIM MCDUFFEE — ASSISTANT TREASURER
  • LESLIE HOWARD — DIRECTOR
  • MARY ANN WILCOX — DIRECTOR
  • MICAH BARREIRO — DIRECTOR
  • MOSTAFA AFIFY — DIRECTOR
  • NICHOLAS SPENCER — PAST PRESIDENT
  • PENNY KELLY — DIRECTOR
  • PRESTON EVANS — VICE PRESIDENT
  • RACHEL ABBOTT — VICE PRESIDENT
  • SARAH MANASSE — DIRECTOR
  • SEAN BRITTON — DIRECTOR
  • SHARON CHESNA — DIRECTOR
  • TAYLOR CLARK — SECRETARY
  • TINA DOLAN — PRESIDENT
relationships · 40

Who they work with

  • Alliance of Information and Referral Systems Network — Accrediting body that recognized the 211 Susquehanna River Region Information & Referral Contact Center in 2019.
  • Allison Underhill Government — Community Initiatives Associate at United Way of Broome County
  • American Civic Assoc. Partner — Added to Community Chest membership in 1940.
  • Binghamton University Dept. of Social Work Partner — Represented on the Board of Directors, contributing expertise in social work and community development.
  • Boscov's Partner — Participated in a United Way raffle basket initiative and was recognized as a recent winner.
  • Boy Scouts Partner — Member organization of the Character Chest in 1933.
  • Boys & Girls Club of Binghamton Partner — Collaborates through campaign cabinet leadership to support United Way's community impact work.
  • Boys Club Partner — Member organization of the Character Chest in 1933.
  • Broome County Government — Works with Broome County to address community needs in youth development, health, financial security, and community resiliency.
  • Catholic Charities Partner — Became a member of the Character Chest in 1938.
  • Catholic Charities of Broome County Partner — Partner agency delivering community programs supported by United Way of Broome County.
  • Coughlin & Gerhart Partner — Sponsor of the ELS Mini Golf Fundraiser in 2025 and co-chair organization for ELS leadership.
  • Day Nurseries Partner — Became a member of the Community Chest in 1939.
  • Delta Engineers Partner — Sponsor of the ELS Mini Golf Fundraiser in 2025.
  • DoubleTree by Hilton Partner — Hosted the Casino for a Cause fundraising event in partnership with United Way of Broome County.
  • Excellus Blue Cross Blue Shield of the Southern Tier Partner — Partner in the Heel and Soul Community Project.
  • Family & Children’s Service Society Partner — Added to Community Chest membership in 1940.
  • Fox 40 Partner — Media partner for the Heel and Soul Community Project.
  • Girls Club Partner — Became a member of the Community Chest in 1939.
  • Greater Binghamton Chamber of Commerce Young Professionals Alliance Partner — Provides connections to top business leaders for ELS members.
  • Guthrie Lourdes Hospital Partner — Hosts the ELS Volunteer Engagement Chair role in leadership.
  • HCA – Helping Celebrate Abilities Partner — Represented on the Board of Directors, contributing leadership and strategic guidance.
  • IBM Partner — Sponsor of the ELS Mini Golf Fundraiser in 2025.
  • Inter-Racial Assoc. Partner — Became a member of the Community Chest in 1939.
  • Lindsey Mott Government — Director of Community Initiatives and Planning at United Way of Broome County
  • MISSION UNITED Network — United Way of Broome County's initiative for veterans' services, part of a broader network of United Way programs.
  • National Volunteer Caregiving Network Network — Faith in Action Volunteers, supported by United Way of Broome County, is part of this national network.
  • Riger Marketing Communications Partner — Hosts the ELS Marketing/Public Relations Chair role in leadership.
  • Rural Health Network SCNY Partner — Co-chair organization for ELS leadership.
  • SUNY Broome Community College Partner — Represented on the Board of Directors through multiple members, contributing to organizational governance.
+ 10 more
strategies · 2

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Addressing Root Causes through Barrier Removal
    methodology: barrier_removal
    By targeting structural barriers in healthcare access, education, and employment, we improve health, youth achievement, and financial security, because removing systemic obstacles enables individuals to engage more fully in services and opportunities that lead to long-term stability.
  • Collective Impact through Resource Leveraging and Systemic Frameworks
    methodology: collective_impact
    By uniting community partners and strategically leveraging collective resources, we drive systemic change in education, income, and health, because coordinated, cross-sector collaboration enables more sustainable and measurable community outcomes than isolated interventions.