named programs · 7 · from sources
What they call their work
Emergency Home Repair Program
Assists low-income homeowners with critical home repairs through grants and loan financing.
Feura Bush Apartments for Seniors
Income-based senior housing with 24 units for individuals aged 62+ or with disabilities, offering accessible amenities and on-site management.
Financial Coaching
One-on-one coaching to improve financial behaviors, manage credit, create budgets, and develop personal financial plans.
Foreclosure Prevention Counseling
Free counseling service to assess financial situations, provide budgeting guidance, and negotiate loan modifications with lenders.
Homebuyer Dream Program
Down payment assistance program for first-time homebuyers in Albany, Rensselaer, Saratoga, and Schenectady counties, funded through the Federal Home Loan Bank of New York.
Homebuyer Education Course
Offers in-person and online (eHome America) courses covering budgeting, credit, mortgage options, and the homebuying process; meets lender and grant requirements.
Revolving Loan Fund
Provides loans to low-income homeowners for home repairs, with fees that may be wrapped into the loan or refunded if denied.
activities · 5 groups
What they do
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First-Time Homebuyer Support Services 7 activities
- Down payment and homebuyer purchase assistanceProvides down payment assistance to first-time homebuyers through the Homebuyer Dream Program for homes in Albany, Rensselaer, Saratoga, and Schenectady counties.
- Foreclosure prevention counseling and servicesProvides foreclosure prevention counseling including financial assessment, budgeting guidance, and negotiation of loan modifications with lenders; distributes application packets to referred individuals.
- Free and low-cost housing counseling servicesProvides free housing counseling for mortgage delinquency, default, or homelessness; charges reasonable fees for other counseling services when not causing financial hardship.
- General and disaster-related housing counselingProvides housing counseling services in Albany County to help clients assess budgets, determine affordable housing options, manage credit, avoid foreclosure, prevent scams, and recover from natural disasters through tailored post-disaster counseling.
- Homebuyer education programsOffers in-person and online homebuyer education courses covering budgeting, credit, mortgage loans, home shopping, and closing processes; includes an 8-hour in-person workshop and self-paced online option through eHome America.
- Post-purchase homeownership education and supportOffers a 2.5-hour post-purchase class, available in group or one-on-one format, covering home maintenance, energy efficiency, budgeting, and community engagement to support long-term homeownership stability.
- Pre-purchase housing counselingOffers pre-purchase counseling to guide individuals on credit, budgeting, financial readiness, mortgage options, and available assistance programs; includes distribution of application packets upon counselor referral.
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Home Repair Assistance for Low-Income Households 1 activity
- Emergency and revolving loan home repair assistanceProvides home repair assistance to low-income homeowners in rural Albany County through the Emergency Home Repair and Revolving Loan Fund programs, including grant and loan options for necessary repairs.
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Low-Income Senior Housing Operations 1 activity
- Income-based affordable rental housing for seniors and individuals with disabilitiesManages 24 affordable rental units for individuals aged 62+ or with disabilities, offering income-based rent that includes utilities and property maintenance services.
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Financial Coaching and Credit Counseling 1 activity
- One-on-one financial coachingProvides personalized financial coaching to help clients repair credit, manage assets and income, develop positive financial behaviors, and create individualized financial plans.
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Disaster Relief and Recovery Services 1 activity
- Post-disaster housing assistance and recovery supportProvides tools, resources, and direct assistance to households affected by natural disasters, including help with temporary housing, insurance claims, government resources, repair coordination, and financial recovery.
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financials · form 990 · fy2024
revenue
Total revenue$1.98M
Contributions & grants$1.85M94%
Program service revenue$00%
Investment income$103K5%
Other revenue$19K
expenses
Total expenses$1.86M
Program expenses95%
Admin / overhead5%
Fundraising0%
Salaries & benefits$414K
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$510K
Cash$489K
Investments$0
Liabilities$133K
Net assets$377K
Liquid reserves3.1 mo
6 years on record · 2019–2024 · YoY revenue +19.7%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 1
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| TRACY GIBEAU | Executive Dir. | 40 | $101K |
board members · 7
- CINDY ABELES — Co-Secretary
- DENISE ZIESKE — Vice President
- JAMIE CASTERLIN — Treasurer
- JANNA SHILLINGLAW — Director
- KEVIN MILLINGTON — President
- LAUREN LANKAU — Co-Secretary
- SEVERIN CARLSON — Director
relationships · 28
Who they work with
- Affordable Housing Partnership Partner — Referral partner assisting with Home Performance with Energy Star Program funded through NYSERDA
- Albany Community Action Partnership Partner — Referral partner offering weatherization, energy audits, and home repair programs in Albany County
- Bank of America Funder — Receives annual donations from Bank of America to support its housing programs.
- Bank of Greene County Funder — Receives annual donations from Bank of Greene County to support its housing programs.
- Broadview Federal Credit Union Funder — Receives annual donations from Broadview Federal Credit Union to support its housing programs.
- Citizens Bank Funder — Receives annual donations from Citizens Bank to support its housing programs.
- City of Cohoes - Economic and Community Development Partner — Referral partner offering free classes for Cohoes residents and property owners
- City of Watervliet Partner — Referral partner providing home buyer assistance and repair grants
- Empire State Development (ESD) Government — Source of information and certification for MWBE programs referenced by ACRHA.
- Federal Home Loan Bank of New York Government — Provides funding for the Homebuyer Dream Program.
- Feura Bush Apartments Partner — ACRHA manages the Feura Bush Apartments for Seniors, indicating an operational partnership with the property.
- Helpful Links Partner — Provides referrals to community resources through a curated list of helpful links.
- Housing and Urban Development (HUD) Government — Employs HUD-certified housing counselors as part of its service delivery.
- Hud.gov Government — ACRHA is a HUD-approved housing counseling agency and directs clients to hud.gov for additional information.
- Key Bank Funder — Receives annual donations from Key Bank to support its housing programs.
- M&T Bank Funder — Receives annual donations from M&T Bank to support its housing programs, including a documented donation on June 21, 2017.
- NBT Bank Funder — Receives annual donations from NBT Bank to support its housing programs, including documented donations on January 10, 2019, and September 2, 2017.
- TD Bank Funder — Receives annual donations from TD Bank to support its housing programs.
- Town of Colonie Partner — Referral partner providing home repair grant funds for homeowners in Colonie and Menands
- Trustco Bank Funder — Receives annual donations from Trustco Bank to support its housing programs.
- U.S. Department of Housing and Urban Development Government — HUD-approved housing counseling agency providing disaster preparedness and recovery services.
- USDA Government — Provides a mechanism for filing Civil Rights program complaints related to discrimination, indicating a regulatory or funding relationship
- Umbrella of the Capital Region Partner — Referral partner providing handyman and inspection services for senior homeowners in multiple counties including Albany
- Wells Fargo Bank Funder — Receives annual donations from Wells Fargo Bank to support its housing programs.
- eHome America Partner — Partner organization providing the online homebuyer education course platform.
- eHome America Partner — Partner organization providing the online homebuyer education curriculum used by ACRHA.
- eHome America Partner — Partners with eHome America to offer online homebuyer education courses available 24/7.
- prepare.ny.gov Partner — Partner website providing state-level disaster preparedness resources.
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Comprehensive Homebuyer Education Modelmethodology: comprehensive_homebuyer_educationBy integrating financial literacy, housing market navigation, and post-purchase planning into a single educational framework, the organization prepares individuals for sustainable homeownership, increasing the likelihood of long-term success and reducing default risk.
- Housing Counseling for Informed Decision-Makingmethodology: housing_counselingBy providing HUD-certified housing counseling, the organization supports informed decision-making around housing affordability and tenure, which it believes leads to greater housing stability and long-term success. This approach ensures clients receive expert guidance tailored to their individual circumstances.
- Integrated Support for Post-Disaster Housing Recoverymethodology: integrated_disaster_recoveryBy combining financial stabilization, resource access, lender negotiation, and scam prevention into a coordinated response, the organization addresses the multifaceted challenges of post-disaster recovery, improving resilience and rehousing outcomes for affected homeowners.
- Long-Term Homeownership Stability through Grant Forgivenessmethodology: grant-forgiveness-for-retentionBy offering grants with a five-year forgiveness period contingent on continued homeownership, the organization incentivizes sustained residence and responsible ownership, thereby promoting long-term housing stability and reducing churn.