What they call their work
What they do
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Food Distribution and Hunger Relief 3 activities
- Coordinate volunteer-driven donation logisticsRelies on volunteers to conduct regular pickups of food and household donations from partner stores, and to unload and stock all deliveries, supporting both the food pantry and thrift shop operations with an average of 800 volunteer hours per month.
- Operate Bread Shed for emergency food accessProvides daily access to fresh bread, prepared meals, and produce through the Bread Shed, which remains accessible even when the main pantry is closed, allowing unlimited visits to support ongoing food needs.
- Operate food pantry for food-insecure individualsProvides free food including shelf-stable staples, fresh bread, produce, dairy, and prepared meals to individuals and families in need, with distribution based on family size. The pantry serves an average of 660 visits per month and supports 573 registered families, operating on a schedule allowing weekly visits for Marcus Whitman School District residents and bi-weekly access for others, while maintaining open eligibility regardless of residence.
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Holiday and Seasonal Essentials Distribution 1 activity
- Deliver holiday and children's support programsOrganizes holiday programs including the distribution of toys, clothing, and stockings to approximately 200 children annually in the Marcus Whitman School District, along with holiday meals and the Giving Tree program that enables community members to provide gifts for children in need.
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Diaper and Baby Supply Distribution 1 activity
- Distribute personal care and household itemsProvides donated personal care items such as shampoo, soap, lotions, and diapers, along with household goods, to individuals and families in need as part of regular pantry services.
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Nonprofit Retail and Merchandise Sales 1 activity
- Operate thrift shop to support community needsRuns a thrift shop offering low-cost clothing, accessories, housewares, toys, and seasonal items to individuals and families in need, staffed primarily by volunteers who sort donations, maintain the sales floor, and assist customers. The shop is managed by a trained staff member and contributes proceeds to fund the food pantry and community programs.
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Who runs it
- Ed Moberg — Director
- James Loomis — Director
- Petra Congdon — Director
- Sue Van Wie — Board Member
Who they work with
- Cathy Guattery Partner — Thrift Shop Manager with small business and healthcare management experience who supports daily operations.
- Craig Carr Partner — Food Pantry Manager who began as a volunteer in 2018 and was hired in 2020 to oversee pantry operations.
- Ed Moberg Partner — Longstanding board member who supports community outreach and benefits for local populations.
- Foodlink Partner — Partner organization providing access to purchased and donated food, including fresh produce, breads, and meals from local grocery stores.
- Foodlink Partner — Partner organization providing shelf-stable food staples, grocery items, and household donations through purchase, grants, and direct donations from local stores.
- Foodlink Partner — Regional food bank that supplies food to Friendship House and experienced reduced shipments due to federal funding cuts
- Foodlink Partner — Regional food bank that supplies free and low-cost food to stock the pantry.
- Foodlink Partner — Supplies the food pantry through a partnership with a regional food bank.
- Jim Loomis Partner — Board member who previously supported the organization through a canned goods drive initiative and continues to volunteer actively.
- Laurie Turner Partner — Board member who began as a donor and volunteer, bringing youth groups to support projects, and continues to contribute to community engagement.
- Lions Club Partner — Community group that has partnered with Friendship House through donations and support activities such as food and coat drives.
- Lions Club Partner — Community organization that supports the work of Friendship House of Middlesex.
- Marcus Whitman School District Partner — School district whose leaders and staff have toured facilities, offered support, and directed families in need to Friendship House services.
- Marcus Whitman Schools Partner — Local school district that supports the work of Friendship House of Middlesex.
- Pat Stringer Partner — Board member and treasurer who began as a volunteer and contributes financial oversight.
- Petra Congdon Partner — Board member who began volunteering in 2016 and joined the board in 2018, contributing to organizational growth and service expansion.
- President’s Council on Service and Civic Participation Government — Certifying Organization for the President’s Volunteer Service Award
- Ron Milton Partner — Board president who has contributed since 2000, overseeing operations, growth, and improvements.
- Rotary Club Partner — Community group that has partnered with Friendship House through donations and support activities such as food and coat drives.
- Rotary Club Partner — Community organization that supports the work of Friendship House of Middlesex.
- St. Pauley Textile Group Partner — Partner for clothing recycling; operates a donation shed at Friendship House’s parking lot, accepting clothing donations that go directly to them.
- USDA Government — Source of federal nutrition program funding that impacts food bank supply
- Walmart Partner — Foodlink partner that provides food and household items to Friendship House of Middlesex.
- Walmart Partner — Store partner that provides fresh produce, meat, dairy, baked goods, and prepared meals.
- Wegmans Partner — Foodlink partner that provides food and household items to Friendship House of Middlesex.
- Wegmans Partner — Store partner that provides fresh produce, meat, dairy, baked goods, and prepared meals.
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Collaborative Food Distribution Networkmethodology: collaborative_distributionBy partnering with regional food banks and retail donors, the organization increases the volume, variety, and efficiency of food distribution, because shared infrastructure and coordinated sourcing enable access to surplus food that would otherwise go to waste.
- Nonjudgmental, Dignity-Centered Service Deliverymethodology: nonjudgmental_supportBy providing assistance in a nonjudgmental manner and emphasizing dignity, the organization increases help-seeking behavior and engagement, because reducing stigma makes individuals more likely to access support when needed.
- Open-Access Food Pantry Modelmethodology: open_access_modelBy removing income eligibility requirements and verification, the organization increases access to food assistance for all individuals in need, because reducing administrative barriers encourages more people to seek help without stigma and ensures support is available based on self-identified need.
- Self-Sustaining Revenue via Thrift Storemethodology: self_sustaining_revenue_modelBy operating a thrift store that recycles donated goods into revenue, the organization funds food pantry and holiday programs, because repurposing community donations into income creates a sustainable funding stream independent of grants or donations.
- Volunteer-Powered Operationsmethodology: volunteer_powered_modelBy relying on a large base of local volunteers for core operations, the organization sustains high-impact services at low overhead cost, because community-driven labor fosters local ownership, reduces expenses, and enables scalability through flexible engagement models.