named programs · 6 · from sources
What they call their work
CSH Supportive Housing Institute
Interactive workshops that guide teams through all stages of developing supportive housing, from concept to operations, combining expert instruction with coaching and lived experience input.
Community Transition Program
Provides intensive case management and long-term housing for individuals exiting prison who are recovering from mental illness and substance use disorders, in collaboration with the Ohio Department of Mental Health and Addiction Services.
FUSE (Frequently Used Systems Engagement)
Multi-sector program helping communities break the cycle of homelessness among individuals with complex medical and behavioral health needs who frequently use emergency services.
Keeping Families Together (KFT)
Uses supportive housing to stabilize families at risk of recurring child welfare involvement by providing affordable housing and wrap-around services for the entire family.
Returning Home®
A reentry model that connects individuals exiting state prisons with long-term housing and voluntary support services, proven to reduce recidivism. Piloted in Ohio in partnership with the Ohio Department of Rehabilitation and Correction.
Supportive Housing Data & Needs Assessment
Provides localized data and assessments to help communities understand housing and service needs and develop data-driven policies.
activities · 6 groups
What they do
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Housing Policy Advocacy & Tenant Organizing 2 activities
- Advocating for supportive housing policies at federal, state, and local levelsEngages in non-partisan policy advocacy and systems reform with government leaders and public agencies to advance supportive housing and services. Conducts campaigns urging Congress to protect federal funding and promotes policies that expand access to housing for people with disabilities and complex health needs.
- Developing and evaluating innovative supportive housing models and data-driven solutionsConducts research and evaluation to develop and test innovative supportive housing models and demonstration programs. Creates interactive GIS data tools, localized needs assessments, and system-level data analyses to inform policy and program design.
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Supportive and Emergency Housing Services 1 activity
- Directly supporting the development and operation of supportive housing units nationwideHas created or supported the development of over 512,500 supportive housing units across 48 states and U.S. territories. Works with cross-sector partners to advance housing solutions for vulnerable populations, including those with mental illness, justice-involved individuals, and families in foster care.
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Flexible Grants to Grassroots Organizations 1 activity
- Funding supportive housing development through loans, grants, and New Markets Tax Credit investmentsProvides capital funds, specialty loan products, grants, and development expertise to support the creation of affordable and supportive housing units. Has invested over $2.2 billion in communities through loans and New Markets Tax Credit allocations, including over $410 million in New Markets Tax Credit investments for 35 commercial developments nationwide.
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Leadership & Policy Dialogue Forums 1 activity
- Hosting national convenings and summits to advance supportive housing innovationHosts an annual national summit that brings together over 800 leaders from housing, healthcare, government, and human services to generate innovations and connections. The event has been held annually since 2015.
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Reentry Support Services 1 activity
- Implementing targeted supportive housing programs for high-need populationsOperates specialized programs such as the Returning Home® Ohio program, which has housed over 2,300 formerly incarcerated individuals and helped over 1,100 avoid reoffending since 2007; the Community Transition Program, which has housed over 1,200 people with mental illness and substance use disorders; and the FUSE program, which serves individuals with complex medical and behavioral health needs.
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Nonprofit Capacity Building Services 1 activity
- Providing technical assistance, training, and capacity-building for supportive housingOffers consulting, training, technical assistance, and resources to help communities develop, strengthen, and scale supportive housing projects. Operates the Supportive Housing Training Center and Supportive Housing Institute, delivering live and self-paced courses, webinars, certification programs, and interactive workshops on over 30 topics.
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financials · form 990 · fy2024
revenue
Total revenue$106.26M
Contributions & grants$50.64M48%
Program service revenue$54.38M51%
Investment income$1.25M1%
Other revenue$0
expenses
Total expenses$61.88M
Program expenses82%
Admin / overhead17%
Fundraising2%
Salaries & benefits$28.49M
Grants paid out$11.40M
Largest expense lineCompensation
balance sheet
Total assets$389.77M
Cash$54.67M
Investments$57.09M
Liabilities$257.55M
Net assets$132.22M
Liquid reserves21.7 mo
5 years on record · 2020–2024 · YoY revenue +41.1%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 8
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| DEBORAH DE SANTIS | PRESIDENT & CEO | 40 | $569K |
| BRIGITT JANDREAU | CHIEF LOAN OFFICER | 40 | $460K |
| EILEEN HAWES | CHIEF FINANCIAL OFFICER | 40 | $376K |
| EDITH GIMM | GENERAL COUNSEL | 40 | $369K |
| NANCY MCGRAW | CHIEF DEVELOPMENT OFFICER | 40 | $352K |
| ELIZABETH DRAPA | VICE PRESIDENT OF CONSULTING AND FIELD OPS | 40 | $333K |
| RYAN MOSER | VICE PRESIDENT OF STRATEGY AND IMPACT | 40 | $314K |
| ROBIN ROBIN | CHIEF PEOPLE AND ADMINISTRATIVE OFFICER | 40 | $311K |
board members · 16
- CAROLYN POWELL — VICE CHAIR
- CHRISTINE JAMES-BROWN — DIRECTOR
- DEBORAH BURKART — DIRECTOR
- DIANA YAZZIE DEVINE — DIRECTOR
- DONALD S FALK — DIRECTOR
- DR JIM O'CONNELL — DIRECTOR
- JEFF I BRODSKY — DIRECTOR
- JUDGE STEVEN LEIFMAN — DIRECTOR
- MATTHEW MORTON — DIRECTOR
- MICHELLE NORRIS — CHAIRPERSON
- PAULA MORABITO — SECRETARY
- PEGGY BAILEY — DIRECTOR
- QAHIR MADHANY — DIRECTOR
- RAY LAY — DIRECTOR
- ROLAND LAMB — DIRECTOR
- TRACEY SCOTT — DIRECTOR
relationships · 20
Who they work with
- Congress Government — Engages Congress in advocacy efforts to protect supportive housing funding in the federal budget.
- Continuum of Care Programs Partner — Provides technical assistance to Continuum of Care Programs to create affordable housing and end homelessness.
- Ford Foundation Funder — Provided seed support for the establishment of CSH.
- Housing Narrative Lab Partner — Collaborates with CSH on narrative research to advance supportive housing messaging.
- Independent contractor Partner — Consultant contracted to support institutional fundraising and donor stewardship.
- Medicaid Partner — Collaborates to integrate supportive housing with health care financing and delivery.
- National Coalition for the Homeless Partner — References the National Coalition for the Homeless' directory of local services organizations.
- Ohio Department of Mental Health and Addiction Services Partner — Collaborates with CSH on the Community Transition Program to support individuals with mental illness and substance use disorders.
- Ohio Department of Rehabilitation and Correction Partner — Collaborates with CSH on the Returning Home® Ohio program, including program coordination and cost coverage.
- Pew Charitable Trusts Funder — Provided seed support for the establishment of CSH.
- Qualified consultants or firms Partner — Consultants or firms contracted to provide strategic communications and marketing services.
- Qualified consultants/firms Partner — Consultants or firms contracted to develop public-facing web-based interactive GIS data tools and datasets.
- Robert Wood Johnson Foundation Funder — Provided seed support for the establishment of CSH.
- Sheraton Denver Downtown Hotel Partner — Host venue for the CSH Supportive Housing Summit 2027.
- U.S. Department of Housing and Urban Development Government — Collaborates on housing policy and references HUD's list of local homeless assistance providers.
- United Way Partner — Recommends local United Way chapters as resources for housing information.
- city and county government partners Partner — Works with city and county governments to create affordable housing and end homelessness.
- health centers Partner — Collaborates with health centers to advance housing and health care system connections.
- managed care Partner — Partners with managed care organizations to connect supportive housing with health care services.
- public housing authorities Partner — Partners with public housing authorities to develop supportive housing and coordinated entry processes.
strategies · 5
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Cross-Sector Systems Reformmethodology: cross-sector_collaborationBy building cross-sector coalitions and collaborating with public leaders, we shift policy and reallocate public resources toward supportive housing, because systemic change requires coordinated action across housing, health, and social services to achieve cost-effective, sustainable outcomes.
- Housing First Modelmethodology: housing-firstBy providing permanent housing without preconditions, we produce housing stability and reduce crisis-system reliance, because securing housing as the foundational need enables individuals with complex challenges to engage more effectively with voluntary supportive services.
- Integrated Financing and Capacity Buildingmethodology: integrated_financing_and_technical_assistanceBy combining capital investment, gap financing, and technical assistance, we accelerate the development of high-quality supportive housing, because developers need both financial flexibility and expert guidance to overcome barriers in project feasibility and execution.
- Person-Centered, Evidence-Based Innovationmethodology: person-centered_innovationBy using person-centered design and data-driven methods, we develop and scale effective housing models, because solutions grounded in lived experience and outcome measurement are more likely to meet complex needs and produce lasting stability.
- Supportive Housing as Integrated Solutionmethodology: supportive_housingBy combining affordable housing with comprehensive supportive services, we improve individual well-being and community outcomes, because stable housing coupled with tailored support addresses root causes of homelessness and reduces strain on public systems.