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NORTHERN CREDIT UNION
WATERTOWN, NY · EIN 150580359 · Form 990 · FY2024 · NTEE W61 · Public & Societal Benefit · Large ($10M-$50M) · mynorthern.com
revenue
$43.6M
expenses
$42.0M
net assets
$608.8M
employees
202
volunteers
12
mission · from form 990

WE ARE DRIVEN TO IMPROVE THE FINANCIAL LIVES OF THOSE WE SERVE THROUGH EMPOWERMENT AND PERSONALIZED SOLUTIONS.

profile · synthesized from sources

NORTHERN CREDIT UNION is a New York-based credit union serving members in the North Country region with financial products and services. The organization emphasizes community engagement through financial literacy programs, sponsorships, and donations to local nonprofits. It supports economic empowerment by offering accessible banking solutions and educational initiatives focused on improving financial well-being.

named programs · 4 · from sources

What they call their work

Banzai Financial Literacy Program
Provides free financial literacy curriculum to students in 57 North Country schools, reaching over 4,200 students annually
Community Involvement & Sponsorship Program
Supports 190 local organizations through donations, sponsorships, and volunteerism across education, health, public safety, and community events
Mad City Money
Interactive budgeting and financial education event for students, held at local schools with participation from 1,152 students in 2024
Sky Virtual Assistant
AI-powered 24/7 virtual assistant providing support for account inquiries, transactions, and digital banking navigation
activities · 4 groups

What they do

  • Credit Union Financial Services 5 activities
    • Issuing credit cards with rewards or low APR options
      Offers Visa credit cards with either 1.5% cashback on all purchases or a low APR starting at 9.15%, with in-house printing enabling immediate card issuance after approval.
    • Offering auto and student loan financing
      Provides auto loan services to help members finance personal vehicles and offers student loans to support members pursuing higher education.
    • Offering mortgage and home equity financing
      Provides mortgage services with competitive rates and fully online processing, home equity loans, and home equity lines of credit with up to 100% borrowing against home equity, a 5-year draw period, and repayment terms up to 240 months, supported by online tools and educational resources.
    • Providing digital and mobile banking services
      Offers mobile banking, online bill pay, 24/7 chat support, AI-powered assistance for card activation and password resets, co-browsing support, and text-based phone support to enable remote banking and member assistance.
    • Providing financial empowerment tools and personalized consultations
      Offers online loan savings calculators, mortgage calculators, and personalized consultation services to help members compare financial options and improve their financial decision-making.
  • General Operating Support Grants 1 activity
    • Funding community donations and sponsorships
      Provides financial contributions, donations, and sponsorships to local nonprofits and community organizations, supporting 190 organizations and donating $365,000 in sponsorships and grants.
  • Youth Entrepreneurship & Financial Literacy Education 1 activity
    • Providing financial education programs for youth
      Delivers financial literacy education through the Banzai program and Mad City Money events, reaching 4,220 students in 57 schools and 1,152 students respectively to prepare youth for real-life financial decisions.
  • Uncategorized 1 activity
    • Offering small-dollar loans without credit review
      Provides small-dollar loans of up to $800 with a three-month repayment period, approved without reviewing credit reports, and funds deposited within 24 hours of approval.
financials · form 990 · fy2024
revenue
Total revenue$43.57M
Contributions & grants$00%
Program service revenue$40.84M94%
Investment income$1.87M4%
Other revenue$861K
expenses
Total expenses$41.96M
Program expenses—
Admin / overhead—
Fundraising—
Salaries & benefits$14.28M
Grants paid out$520
Largest expense lineCompensation
balance sheet
Total assets$634.83M
Cash$67.92M
Investments$0
Liabilities$26.03M
Net assets$608.80M
Liquid reserves19.4 mo
3 years on record · 2020–2024 · YoY revenue +6.1%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 3
NameTitleHours/wkCompensation
DANIEL ST HILAIRE CEO 50 $699K
NATHAN HUNTER CFO 50 $273K
GARY BAKER VICE CHAIR 1 $7K
board members · 6
  • BRIAN ROBBINS — SECRETARY/TREASURER
  • GARY ROWE — CHAIR
  • JAMES BURROWS — DIRECTOR
  • MITCHELL FRANKLIN — DIRECTOR
  • NICOLE DONALDSON — DIRECTOR
  • PERRY MCGREW — DIRECTOR
relationships · 6

Who they work with

  • Banzai Partner — Collaborates with Banzai to deliver financial education programs to members and students.
  • Banzai Partner — Partnered to deliver financial literacy curriculum to local students.
  • Banzai Partner — Partners with Banzai to deliver financial education programs to students.
  • Countryside Credit Union Partner — Merged with Northern Credit Union in September 2022 and jointly converted to a Federal Multiple Common Bond Chartered Credit Union in April 2026.
  • Mad City Money Partner — Collaborated on budgeting and financial education events for students.
  • NCUA Government — Federally insured by the National Credit Union Administration.
strategies · 5

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Affordable Credit Alternatives
    methodology: affordable-alternative-to-payday-loans
    By offering low-rate financing and small-dollar loans as alternatives to predatory lending, the credit union improves financial health because accessible, low-cost credit reduces debt traps and builds financial resilience.
  • Cooperative Member-Centered Model
    methodology: cooperative_model
    By operating as a member-owned cooperative, the credit union improves financial outcomes because shared ownership fosters trust, aligns incentives, and prioritizes community benefit over profit, leading to more equitable financial services.
  • Financial Literacy Integration
    methodology: financial-literacy-integration
    By embedding practical financial education programs like Banzai into community and member services, Northern Credit Union fosters long-term financial capability because early, real-life financial learning produces more resilient financial behaviors in adulthood.
  • High-Touch, High-Tech Service Integration
    methodology: high_touch_high_tech
    By combining personalized human service with advanced digital tools, the credit union builds stronger member relationships and improves access because this hybrid model meets diverse user preferences and increases both trust and efficiency.
  • Personalized Financial Empowerment
    methodology: personalized_financial_empowerment
    By providing tailored financial solutions and education, Northern Credit Union improves members' financial well-being because individualized support leads to better financial decision-making and long-term stability.