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GOOD SHEPHERD SERVICES
NEW YORK, NY · EIN 135598710 · Form 990 · FY2024 · NTEE P20 · Human Services · Very Large (>$50M) · goodshepherds.org
revenue
$119.5M
expenses
$128.5M
net assets
$126.8M
employees
2,237
volunteers
263
program ratio
82%
mission · from form 990

EXPANDS OPPORTUNITY FOR 30,500 NYC CHILDREN, YOUTH, AND FAMILIES THROUGH 90 PROGRAMS.

profile · synthesized from sources

Good Shepherd Services expands opportunity for over 30,000 New York City children, youth, and families through 90 community-based programs. It operates in underinvested neighborhoods across the Bronx, Brooklyn, and Manhattan, offering after-school and in-school support, second-chance high schools, family counseling, foster care, and youth development services. The organization integrates trauma-informed care and community partnerships to support youth and families facing systemic challenges.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $41.18M
    COMMUNITY-BASED PROGRAMS. PROVIDES QUALITY AFTER-SCHOOL AND IN-SCHOOL PROGRAMS, COMMUNITY SCHOOLS, AND COMMUNITY CENTERS; FAMILY COUNSELING PREVENTIVE SERVICES; AND SECOND-CHANCE HIGH SCHOOL PROGRAMS. FOR OVER 45 YEARS GSS HAS BEEN DEEPLY ROOTED IN SOME OF NYC'S MOST UNDERINVESTED COMMUNITIES, PROVIDING EDUCATIONAL, VOCATIONAL, SOCIAL/EMOTIONAL, AND FAMILY PROGRAMS. A HISTORY OF SUCCESS IS ROOTED IN AN APPROACH THAT INTEGRATES YOUTH AND FAMILY DEVELOPMENT AND IN CLOSE PARTNERSHIP WITH THE COMMUNITY. GSS SERVES OVER 28,400 PARTICIPANTS THROUGH 79 COMMUNITY-BASED PROGRAMS, INCLUDING AFTER-SCHOOL, FAMILY COUNSELING, HIGH SCHOOL PROGRAMS, BEACON AND PUBLIC HOUSING COMMUNITY CENTERS, AND DOMESTIC VIOLENCE PREVENTION.
  2. #2 $724K
    TRAINING SERVICES - GSS PROVIDES TRAINING TO HUMAN SERVICES SOCIAL WORKERS AND SOCIAL SERVICE AGENCIES.GSS'S HUMAN SERVICES WORKSHOPS PROVIDES TRAINING FOR SOCIAL SERVICE PROVIDERS THROUGHOUT THE CITY. EACH YEAR OVER 1,000 INDIVIDUALS FROM OVER 100 AGENCIES PARTICIPATE IN DAY-LONG, LOW-COST WORKSHOPS LED BY EXPERIENCED TEACHERS. THE WORKSHOPS FOCUS ON THE STRESSES AND STRATEGIES OF CARING FOR CHILDREN AND FAMILIES IN CRISIS AND ARE DESIGNED TO LEAD TO GROWTH IN PERSONAL AND PROFESSIONAL SKILLS.
named programs · 6 · from sources

What they call their work

AIM (Advocate, Intervene, Mentor)
Violence prevention and youth development program in Brooklyn that supports at-risk youth through mentoring and community engagement.
Arches
Community centers in Bedford-Stuyvesant, Brownsville, and East New York offering youth development, after-school, and family support services.
Community-Based Programs
Provides after-school and in-school academic support, community schools, family counseling, and second-chance high school programs in underserved NYC neighborhoods.
Out of Home Care
Offers foster care, group home placements, supportive housing for youth aging out of care, and services for court-involved youth.
Training Services
Provides professional development workshops for social service providers across NYC agencies, focusing on trauma-informed care and crisis intervention.
YABC
Youth and family counseling services integrated into schools and community centers across the Bronx and Brooklyn.
activities · 9 groups

What they do

  • Policy Advocacy & Research 1 activity
    • Advocacy for youth and family-serving systems
      Advocates in the public arena to influence government and private systems to improve policies and practices that better serve children, youth, and families.
  • After-School Academic and Enrichment Programs 1 activity
    • After-school and summer youth programs
      Operates elementary and middle school after-school programs in Brooklyn and the Bronx that reinforce academics, support skill development, and provide safe environments, with some programs converting to free summer camps to ensure year-round engagement.
  • Child Welfare Professional Training & Capacity Building 1 activity
    • Capacity building through professional training
      Provides annual training to over 1,000 individuals from more than 100 human services agencies through low-cost, day-long workshops and ongoing staff development programs focused on supporting children and families in crisis.
  • Youth Workforce Readiness Programs 1 activity
    • Education and career readiness programs for youth and young adults
      Operates programs such as Young Adult Borough Centers (YABCs), Academic and Career Enrichment (ACE), GOAL-E, and Student Success Centers that support overage and under-credited youth and young adults (ages 17–24) in completing high school, gaining job skills, securing internships, and transitioning to college or employment.
  • Parenting Education and Support Programs 1 activity
    • Family support and counseling services
      Offers family counseling, crisis intervention, parent coaching, emergency assistance, and resource referrals through programs such as the Family Reception Center, Family Enrichment Center (The C.R.I.B.), and Parent Support Program to strengthen family stability and support caregivers, particularly in under-resourced communities.
  • Medicaid Health Home Care Coordination 1 activity
    • Health Home Care Coordination
      Provides holistic care management services that connect individuals and families to physical and behavioral health providers, ensuring coordinated access to medical, mental health, and social services.
  • Youth and Community Research Initiatives 1 activity
    • Research and knowledge dissemination
      Conducts research and publishes annual reports documenting program outcomes and participant data; co-developed a set of guidebooks on youth development frameworks used by NYC youth-serving organizations.
  • Residential Care for At-Risk Youth 1 activity
    • Residential and out-of-home care for youth
      Provides residential services and out-of-home care to approximately 1,661 justice-involved or otherwise vulnerable youth through group homes, supportive transitional housing, family foster care, adoption services, and non-secure detention placements across Manhattan, Brooklyn, and other NYC locations.
  • Comprehensive Community Service Hubs 1 activity
    • Youth and family direct services across NYC neighborhoods
      Provides academic enrichment, after-school programs, family counseling, career development, supportive housing, and youth justice services to over 30,000 children, youth, and families annually through more than 90–100 community-based programs in the Bronx, Brooklyn, and Manhattan, with a focus on high-need areas.
financials · form 990 · fy2024
revenue
Total revenue$119.52M
Contributions & grants$76.20M64%
Program service revenue$41.66M35%
Investment income$2.14M2%
Other revenue$-480K
expenses
Total expenses$128.50M
Program expenses82%
Admin / overhead17%
Fundraising1%
Salaries & benefits$79.37M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$158.16M
Cash$3.00M
Investments$76.35M
Liabilities$31.33M
Net assets$126.83M
Liquid reserves7.4 mo
6 years on record · 2019–2024 · YoY revenue -4.7%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 7
NameTitleHours/wkCompensation
MICHELLE YANCHE EXECUTIVE DIRECTOR 35 $436K
GREGHAN FISCHER CHIEF ADM. & FIN. OFFICER 35 $323K
VICTOR O OLDS CHIEF LEGAL OFFICER 35 $317K
DENISE HINDS CHIEF PROG. OFF. - YOUTH & FAM. WELLBEING 35 $265K
JOY GERBER CHIEF HUMAN RESOURCES OFFICER 35 $260K
THOMPSON WILLIAM T CHIEF PROG. OFF. - EDU. & VOCATION 35 $250K
GARCIA ELIZABETH CHIEF PROG. OFF. - COMMUNITY BASED 35 $250K
board members · 17
  • ABDI ABDIRIZAK — BOARD MEMBER
  • ANTHONY MALLOY — CHAIR
  • BENJAMIN HOFFSTEIN — BOARD MEMBER
  • COLIN TEICHHOLTZ — BOARD MEMBER
  • DAMIAN G DIDDEN — BOARD MEMBER
  • DANIEL MILLER — BOARD MEMBER
  • DAVID A BARR — TREASURER
  • DEBRA VIZZI — BOARD MEMBER (OUTGOING)
  • JAMES KEENAN — BOARD MEMBER
  • JI-YEUN LEE — BOARD MEMBER
  • KEITH M LITTLE — BOARD MEMBER
  • MARCO VALLA — BOARD MEMBER
  • MELISSA NAPLE — VICE CHAIR
  • RYAN MUNSON — BOARD MEMBER
  • SHEILA RULE — SECRETARY
  • SR DEBORAH DRAGO — BOARD MEMBER
  • SR MAUREEN MCGOWAN — BOARD MEMBER
relationships · 18

Who they work with

  • Adlai E Stevenson HS Partner — Hosts multiple Good Shepherd Services programs including BX Bridges After-School, BX Bridges In-School Support, and YABC.
  • Better Business Bureau of New York Government — Accredited charity by the Better Business Bureau of New York.
  • Boys and Girls High School Partner — Hosts multiple Good Shepherd Services programs including After-School, Community School, Rebound Assist, Research & Service, YABC, and Men in Progress / Women on the Move.
  • Council on Accreditation for Children and Family Services Government — Accredited by the Council on Accreditation for Children and Family Services.
  • DOP Partner — Collaborates with the Department of Probation (DOP) to provide services for court-involved youth in Brooklyn.
  • DeWitt Clinton High School Partner — Hosts Good Shepherd Services programs including Community Schools and YABC.
  • GOOD SHEPHERD SERVICES Network — Member organization publishing an annual impact report
  • NYC Department of Education Partner — Collaborated to develop educational support models in schools.
  • NYS Office of Children and Family Services Government — Partners with the New York State Office of Children and Family Services to deliver services for court-involved youth.
  • New York City Government — Implements programs in partnership with communities and systems across New York City.
  • Over 100 human services agencies Partner — Receives training from Good Shepherd Services through its Human Services Workshops program.
  • Prince Joshua Avitto Community Center (PJACC) Partner — Hosts Good Shepherd Services programs including Next STEPS East NY, After-School, Rebound, and Saturday Night Lights.
  • Sisters of the Good Shepherd Government — Sponsoring organization whose legacy of compassion, care, and acceptance informs Good Shepherd Services' mission and values.
  • Youth Development Institute Partner — Facilitated collaboration among NYC youth-serving organizations in the 1990s to develop youth development guidebooks.
  • businesses Partner — Works with local businesses to address community challenges and support young people.
  • community-based organizations Partner — Partners with community-based organizations to operate Student Success Centers on multi-school campuses.
  • local leaders Partner — Collaborates with local leaders to address community challenges and support young people.
  • volunteers Partner — Engages volunteers in addressing local challenges and supporting youth.
strategies · 4

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Community-Partnered Co-Design and Credible Messenger Model
    methodology: community_co_design
    By co-designing programs with families and deploying peer mentors from similar backgrounds, we build trust and relevance in services because lived experience and community voice increase engagement and cultural responsiveness.
  • Sports-Based Engagement for Holistic Youth Development
    methodology: sports_based_youth_development
    By using sports as an entry point, we teach life skills, career readiness, and social-emotional competencies because structured, relationship-driven activities in familiar contexts increase youth participation and retention.
  • Strength-Based Youth and Family Development
    methodology: strength_based_development
    By focusing on existing strengths and capacities of children, youth, and families, we promote resilience and well-being because empowerment through collaboration fosters sustained engagement and positive outcomes.
  • Trauma-Informed, System-Coordinated Support
    methodology: trauma_informed_system_coordination
    By integrating trauma-informed care across education, child welfare, and justice systems, we improve outcomes for youth and families because addressing underlying trauma within coordinated services reduces fragmentation and increases holistic healing.