named programs · 5 · from sources
What they call their work
Day Center Services
On-site hub at 1302 Main Street, Niagara Falls, offering medical visits, therapy, meals, and social activities one to five days per week based on individual care plans.
Home Care Services
Provides in-home support from aides, nurses, or care managers for activities such as dressing, medication management, meal prep, and light chores.
Medical and Rehabilitation Services
Includes primary care, specialist coordination, prescription drug delivery, physical and occupational therapy, and chronic disease management.
PACE Program (Program of All-Inclusive Care for the Elderly)
Comprehensive managed care program providing medical, social, and long-term support services to frail seniors in Niagara County, enabling them to live at home instead of in nursing homes.
Transportation Services
Door-to-door van transportation to and from the Day Center and off-site medical appointments using handicap-accessible vehicles.
activities · 2 groups
What they do
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Recognition and Awards Programs 1 activity
- Administers Courage in Caring AwardAdministers the Karen Albond Courage in Caring Award, presented annually since 2005 to individuals in Niagara County who provide service to others despite physical or developmental disabilities or chronic illness.
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Senior Independence Support Services 1 activity
- Operates PACE program for frail older adultsProvides comprehensive, managed long-term medical and social services through an All-Inclusive Care for the Elderly (PACE) model, enabling frail older adults to remain in their homes rather than enter nursing homes. Services include personalized medical care, adult day health services, home care, transportation, and coordination of specialist and hospital care.
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financials · form 990 · fy2025
revenue
Total revenue$20.56M
Contributions & grants$206K1%
Program service revenue$19.55M95%
Investment income$813K4%
Other revenue$0
expenses
Total expenses$16.84M
Program expenses91%
Admin / overhead9%
Fundraising0%
Salaries & benefits$2.61M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$27.65M
Cash$462K
Investments$25.31M
Liabilities$6.21M
Net assets$21.44M
Liquid reserves18.4 mo
6 years on record · 2020–2025 · YoY revenue +4.1%
leadership · form 990 part vii · fy2025
Who runs it
paid leadership · 1
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| VIRGINIA MCAULIFFE | CEO | 40 | $125K |
board members · 3
- ANNE SAWICKI — PRESIDENT
- KEVIN DAFOE — DIRECTOR
- WENDY HARRIS — DIRECTOR
relationships · 8
Who they work with
- All Inclusive Care for the Elderly Partner — Complete Senior Care is a program of All Inclusive Care for the Elderly (PACE model).
- All-Inclusive Care for the Elderly Network — Member of the national PACE network, delivering services under the PACE model.
- Conflict-Free Evaluation and Enrollment Center (CFEEC) Partner — Collaborates with CFEEC to conduct medical eligibility assessments for enrollment.
- Health Association of Niagara County Inc. (HANCI) Partner — HANCI administers the Karen Albond Courage in Caring Award through Complete Senior Care Inc.
- New York State Department of Health Government — Funds Complete Senior Care through a contract for managed long-term care services.
- PACE Network — Participant in the national Program of All-Inclusive Care for the Elderly (PACE) network.
- United States Centers for Medicaid and Medicare Services (CMS) Government — Funds Complete Senior Care through a contract for managed long-term care services.
- WGR Partner — Collaborated with WGR for a media interview featuring Complete Senior Care’s work.
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Interdisciplinary, Personalized Care Planning 208 orgsmethodology: personalized_care_planningBy using interdisciplinary care teams to co-create individualized care plans with participants and families, the organization tailors medical and social services to personal needs, because collaborative planning improves engagement, health outcomes, and home-based independence.shared approach: Aging in Place →
- PACE Model for Aging in Place 208 orgsmethodology: all-inclusive_care_for_the_elderlyBy integrating comprehensive medical, social, and supportive services through the PACE (Program of All-Inclusive Care for the Elderly) model, the organization enables frail older adults to remain in their homes rather than require institutional care, because coordinated, community-based care improves health outcomes and preserves independence.shared approach: Aging in Place →
- Whole-Person Integrated Care 208 orgsmethodology: integrated_care_modelBy delivering co-located medical, therapeutic, nutritional, and social services in a single facility, the organization addresses the holistic needs of seniors, because integrated access to diverse services reduces fragmentation and supports better health and well-being.shared approach: Aging in Place →