What they reported doing
- #1 primary $14.52MSOCIAL SERVICES AND RESIDENTIAL CARE- WSFSSH MAKES SUPPORTIVE SOCIAL SERVICES AVAILABLE TO ALL RESIDENTS IN ITS BUILDINGS. THESE RESIDENTS INCLUDE INDEPENDENT SENIORS, FRAIL ELDERLY INDIVIDUALS,OLDER PERSONS LIVING WITH SERIOUS MENTAL ILLNESSES, HOMELESS INDIVIDUALS, SINGLE OLDER PERSONS, PERSONS LIVING WITH PHYSICALLY HANDICAPPING CONDITIONS, GRANDPARENTS RAISING THEIR GRANDCHILDREN, AND FAMILIES. ON-SITE SERVICES ARE PROVIDED BY A PROFESSIONAL STAFF THAT INCLUDES 60 MSWS AND LMSWS AND 127 ADDITIONAL SOCIAL SERVICE STAFF. SERVICES INCLUDE CASE MANAGEMENT, ADMINISTRATION OF MEDICATION, PERSONAL CARE, HOUSEKEEPING, NUTRITION COUNSELING, MENTAL HEALTH COUNSELING AND REFERRAL, AND RECREATIONAL ACTIVITIES. IN FOUR OF ITS BUILDINGS WSFSSH PROVIDES FULL CONGREGATE SERVICES INCLUDING THREE MEALS A DAY, SEVEN DAYS A WEEK.
What they call their work
What they do
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Supportive and Emergency Housing Services 2 activities
- Specialized supportive housing for vulnerable populationsOperates housing and support programs tailored to specific populations, including Grandparent Family Apartments in the Bronx serving 50 families where elders are raising grandchildren, and the Ben Michalski Residence offering housing and specialized services for individuals living with HIV/AIDS.
- Transitional and shelter housing for seniors experiencing homelessnessOperates Valley Lodge, a shelter providing temporary housing, meals, social services, and medical care to seniors experiencing homelessness, with over 2,265 individuals transitioned into permanent housing to date.
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Affordable Housing Development and Management 1 activity
- Development and management of affordable senior housingDevelops, acquires, and manages close to 2,255 units of affordable housing for seniors and individuals with disabilities across 30 buildings in Manhattan and the Bronx, including through new construction, gut renovations, and adaptive reuse of underutilized properties such as former hotels. Projects include Red Oak Apartments (230 units), The Marseilles conversion (134 units), and expansion in Harlem through the Small Buildings Portfolio initiative.
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Senior Congregate Centers 1 activity
- Operation of Older Adult Centers providing meals and wellness programsOperates three Older Adult Centers in New York City that serve daily hot lunches and offer fitness classes (including Zumba), educational workshops, movie nights, and recreational activities to promote social, physical, mental, and emotional well-being for adults aged 60 and above. These centers also function as city-designated cooling centers during heat emergencies, offering extended hours, snacks, and pet respite.
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Supportive Housing for Mental Illness 1 activity
- Operation of supportive housing with on-site social servicesProvides comprehensive supportive services within its housing buildings, including case management, mental health counseling, medication administration, personal care, housekeeping, nutrition counseling, recreational activities, and medical care. These services are targeted toward seniors, formerly homeless individuals, and people living with HIV/AIDS, contributing to a 97% permanent housing retention rate after one year.
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Community Health Center Services 1 activity
- Partnership to operate Federally Qualified Health Centers (FQHCs)Partners with Urban Health and United Health to establish and operate Federally Qualified Health Centers within WSFSSH buildings, such as at Tres Puentes, offering low-cost or free medical and mental health services to residents and the surrounding community.
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Home-Delivered Meals for Seniors and Homebound 1 activity
- Provision of congregate care and full meal service in select housing buildingsProvides full congregate care services, including three meals per day, seven days a week, in four of its senior housing buildings, supporting residents’ nutritional needs and daily living routines.
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Digital Literacy Training and Technology Access 1 activity
- Technology access and digital literacy programs for seniorsRuns a technology program that provides Google Chromebooks and personalized training to residents in select buildings, delivering over 800 hours of technology education in 2024 to improve digital access and literacy among older adults.
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Who runs it
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| PAUL R FREITAG | EXECUTIVE DIRECTOR | 35 | $301K |
| CLAIRE HILGER | COO/ASSIST SECRETARY | 35 | $217K |
| ALLISON CHANEME | MD HR (OUTGOING) | 35 | $190K |
| STEVEN DEMARCO | MD - CLINICAL AND SOCIAL SERVICES | 35 | $181K |
| DANIEL J DROSIN | DIR OF PROPERTY MNGMENT (OUTGOING) | 35 | $178K |
| JACK HOSPEDALES | MD INFORMATION TECHNOLOGY | 35 | $177K |
| NIMISHA KHATRI | CONTROLLER | 35 | $172K |
| RIA DEMARCO | MD - CLINICAL AND SOCIAL SERVICES | 35 | $169K |
| DEEPAK BUTANI | CFO/TREASURER | 35 | $113K |
- ABBY JO SIGEL — DIRECTOR
- CHARLES A GATEWOOD — DIRECTOR
- FATHER JOHN DUFFELL — VICE PRESIDENT
- HEDWIG O'HARA — DIRECTOR
- LYNN WISHART — SECRETARY
- PIERRE DOWNING — DIRECTOR
- SHELDON J FINE — PRESIDENT
- TITO ESCOBAR — DIRECTOR
Who they work with
- Bronx Borough President Vanessa L. Gibson Government — Provided a testimonial endorsing WSFSSH's work in the Bronx.
- Capital One Partner — Partnered to support a technology program providing Chromebooks and training to residents.
- Department for the Aging Government — Provides support for the operation of WSFSSH’s Older Adult Centers.
- Housing Connect Partner — Manages the waitlist for the WSFSSH at West 108 building.
- Institute for Family Health Partner — Planned partner for opening a second Federally Qualified Health Center at WSFSSH at West 108th.
- NYCHA Partner — Collaborated with WSFSSH and Presbyterian Senior Services to open Grandparent Family Apartments in the Bronx.
- Presbyterian Senior Services Partner — Collaborated with WSFSSH and NYCHA to open Grandparent Family Apartments in the Bronx.
- United Health Partner — Collaborated with WSFSSH to establish Federally Qualified Health Centers within WSFSSH buildings.
- Urban Health Partner — Partner in operating a Federally Qualified Health Center at the Tres Puentes building.
- Valley Lodge Partner — Co-located temporary shelter and permanent residence operating under the same roof as a WSFSSH building
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Holistic Wellness Through Integrated Health and Social Servicesmethodology: holistic_care_modelBy integrating health education, nutrition guidance, insurance enrollment, and mental and emotional wellness programming into resident services, the organization supports long-term independence, because holistic models address interconnected determinants of health in older adults.
- Integrated Supportive Housing Modelmethodology: integrated_supportive_housing_modelBy combining affordable housing with on-site, individualized supportive services—including social work, health education, and community-building activities—seniors are empowered to live independently and thrive, because integrated service delivery addresses both structural and personal barriers to well-being.
- Trauma-Informed, Strength-Based Resident Engagementmethodology: trauma_informed_careBy using trauma-informed care and strength-based social work that affirms residents’ capacities and histories, the organization fosters autonomy, trust, and participation in decision-making, because this approach rebuilds agency and supports sustained engagement in community life.