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WEST SIDE FEDERATION FOR SENIOR AND SUPPORTIVE HOUSING INC

NEW YORK, NY · EIN 132926433 · Form 990 · FY2024 · NTEE L20Z · Housing & Shelter · Large ($10M-$50M) · wsfssh.org
revenue
$35.4M
expenses
$38.4M
net assets
$73.5M
employees
494
volunteers
34
program ratio
78%
mission · from form 990

THE MISSION OF THE WEST SIDE FEDERATION FOR SENIOR & SUPPORTIVE HOUSING, INC. IS TO DEVELOP,(CONTINUED) MANAGE & PROVIDE SUPPORTIVE SERVICES IN HOUSING FOR LOW-INCOME, ELDERLY, DISABLED AND HOMELESS PERSONS.

profile · synthesized from sources

West Side Federation for Senior and Supportive Housing (WSFSSH) develops, manages, and preserves affordable housing for low-income seniors, individuals with disabilities, and formerly homeless persons in New York City. The organization integrates property management with on-site supportive services, including case management, mental health counseling, and congregate meals. Founded in 1977, it operates 30 buildings across Manhattan and the Bronx.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $14.52M
    SOCIAL SERVICES AND RESIDENTIAL CARE- WSFSSH MAKES SUPPORTIVE SOCIAL SERVICES AVAILABLE TO ALL RESIDENTS IN ITS BUILDINGS. THESE RESIDENTS INCLUDE INDEPENDENT SENIORS, FRAIL ELDERLY INDIVIDUALS,OLDER PERSONS LIVING WITH SERIOUS MENTAL ILLNESSES, HOMELESS INDIVIDUALS, SINGLE OLDER PERSONS, PERSONS LIVING WITH PHYSICALLY HANDICAPPING CONDITIONS, GRANDPARENTS RAISING THEIR GRANDCHILDREN, AND FAMILIES. ON-SITE SERVICES ARE PROVIDED BY A PROFESSIONAL STAFF THAT INCLUDES 60 MSWS AND LMSWS AND 127 ADDITIONAL SOCIAL SERVICE STAFF. SERVICES INCLUDE CASE MANAGEMENT, ADMINISTRATION OF MEDICATION, PERSONAL CARE, HOUSEKEEPING, NUTRITION COUNSELING, MENTAL HEALTH COUNSELING AND REFERRAL, AND RECREATIONAL ACTIVITIES. IN FOUR OF ITS BUILDINGS WSFSSH PROVIDES FULL CONGREGATE SERVICES INCLUDING THREE MEALS A DAY, SEVEN DAYS A WEEK.
named programs · 5 · from sources

What they call their work

Congregate Care
Offers full congregate services including three meals a day, seven days a week in four of its buildings, primarily for frail elderly and individuals needing additional support.
Older Adults Centers
Offers community-based programs focused on wellness, enrichment, and social engagement for seniors.
Social Services and Residential Care
Provides on-site supportive services including case management, mental health counseling, medication administration, personal care, and nutrition counseling to residents.
Supportive Housing
Develops and manages affordable housing units for low-income seniors and individuals with disabilities, integrating property management with on-site supportive services.
Valley Lodge
Provides temporary shelter for homeless individuals while co-located with permanent supportive housing, offering a pathway to stable residency.
activities · 7 groups

What they do

  • Supportive and Emergency Housing Services 2 activities
    • Specialized supportive housing for vulnerable populations
      Operates housing and support programs tailored to specific populations, including Grandparent Family Apartments in the Bronx serving 50 families where elders are raising grandchildren, and the Ben Michalski Residence offering housing and specialized services for individuals living with HIV/AIDS.
    • Transitional and shelter housing for seniors experiencing homelessness
      Operates Valley Lodge, a shelter providing temporary housing, meals, social services, and medical care to seniors experiencing homelessness, with over 2,265 individuals transitioned into permanent housing to date.
  • Affordable Housing Development and Management 1 activity
    • Development and management of affordable senior housing
      Develops, acquires, and manages close to 2,255 units of affordable housing for seniors and individuals with disabilities across 30 buildings in Manhattan and the Bronx, including through new construction, gut renovations, and adaptive reuse of underutilized properties such as former hotels. Projects include Red Oak Apartments (230 units), The Marseilles conversion (134 units), and expansion in Harlem through the Small Buildings Portfolio initiative.
  • Senior Congregate Centers 1 activity
    • Operation of Older Adult Centers providing meals and wellness programs
      Operates three Older Adult Centers in New York City that serve daily hot lunches and offer fitness classes (including Zumba), educational workshops, movie nights, and recreational activities to promote social, physical, mental, and emotional well-being for adults aged 60 and above. These centers also function as city-designated cooling centers during heat emergencies, offering extended hours, snacks, and pet respite.
  • Supportive Housing for Mental Illness 1 activity
    • Operation of supportive housing with on-site social services
      Provides comprehensive supportive services within its housing buildings, including case management, mental health counseling, medication administration, personal care, housekeeping, nutrition counseling, recreational activities, and medical care. These services are targeted toward seniors, formerly homeless individuals, and people living with HIV/AIDS, contributing to a 97% permanent housing retention rate after one year.
  • Community Health Center Services 1 activity
    • Partnership to operate Federally Qualified Health Centers (FQHCs)
      Partners with Urban Health and United Health to establish and operate Federally Qualified Health Centers within WSFSSH buildings, such as at Tres Puentes, offering low-cost or free medical and mental health services to residents and the surrounding community.
  • Home-Delivered Meals for Seniors and Homebound 1 activity
    • Provision of congregate care and full meal service in select housing buildings
      Provides full congregate care services, including three meals per day, seven days a week, in four of its senior housing buildings, supporting residents’ nutritional needs and daily living routines.
  • Digital Literacy Training and Technology Access 1 activity
    • Technology access and digital literacy programs for seniors
      Runs a technology program that provides Google Chromebooks and personalized training to residents in select buildings, delivering over 800 hours of technology education in 2024 to improve digital access and literacy among older adults.
financials · form 990 · fy2024
revenue
Total revenue$35.42M
Contributions & grants$21.27M60%
Program service revenue$12.65M36%
Investment income$1.31M4%
Other revenue$202K
expenses
Total expenses$38.40M
Program expenses78%
Admin / overhead22%
Fundraising0%
Salaries & benefits$24.50M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$146.88M
Cash$21.44M
Investments$8.13M
Liabilities$73.37M
Net assets$73.51M
Liquid reserves9.2 mo
6 years on record · 2019–2024 · YoY revenue +0.4%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 9
NameTitleHours/wkCompensation
PAUL R FREITAG EXECUTIVE DIRECTOR 35 $301K
CLAIRE HILGER COO/ASSIST SECRETARY 35 $217K
ALLISON CHANEME MD HR (OUTGOING) 35 $190K
STEVEN DEMARCO MD - CLINICAL AND SOCIAL SERVICES 35 $181K
DANIEL J DROSIN DIR OF PROPERTY MNGMENT (OUTGOING) 35 $178K
JACK HOSPEDALES MD INFORMATION TECHNOLOGY 35 $177K
NIMISHA KHATRI CONTROLLER 35 $172K
RIA DEMARCO MD - CLINICAL AND SOCIAL SERVICES 35 $169K
DEEPAK BUTANI CFO/TREASURER 35 $113K
board members · 8
  • ABBY JO SIGEL — DIRECTOR
  • CHARLES A GATEWOOD — DIRECTOR
  • FATHER JOHN DUFFELL — VICE PRESIDENT
  • HEDWIG O'HARA — DIRECTOR
  • LYNN WISHART — SECRETARY
  • PIERRE DOWNING — DIRECTOR
  • SHELDON J FINE — PRESIDENT
  • TITO ESCOBAR — DIRECTOR
relationships · 10

Who they work with

  • Bronx Borough President Vanessa L. Gibson Government — Provided a testimonial endorsing WSFSSH's work in the Bronx.
  • Capital One Partner — Partnered to support a technology program providing Chromebooks and training to residents.
  • Department for the Aging Government — Provides support for the operation of WSFSSH’s Older Adult Centers.
  • Housing Connect Partner — Manages the waitlist for the WSFSSH at West 108 building.
  • Institute for Family Health Partner — Planned partner for opening a second Federally Qualified Health Center at WSFSSH at West 108th.
  • NYCHA Partner — Collaborated with WSFSSH and Presbyterian Senior Services to open Grandparent Family Apartments in the Bronx.
  • Presbyterian Senior Services Partner — Collaborated with WSFSSH and NYCHA to open Grandparent Family Apartments in the Bronx.
  • United Health Partner — Collaborated with WSFSSH to establish Federally Qualified Health Centers within WSFSSH buildings.
  • Urban Health Partner — Partner in operating a Federally Qualified Health Center at the Tres Puentes building.
  • Valley Lodge Partner — Co-located temporary shelter and permanent residence operating under the same roof as a WSFSSH building
strategies · 3

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Holistic Wellness Through Integrated Health and Social Services
    methodology: holistic_care_model
    By integrating health education, nutrition guidance, insurance enrollment, and mental and emotional wellness programming into resident services, the organization supports long-term independence, because holistic models address interconnected determinants of health in older adults.
  • Integrated Supportive Housing Model
    methodology: integrated_supportive_housing_model
    By combining affordable housing with on-site, individualized supportive services—including social work, health education, and community-building activities—seniors are empowered to live independently and thrive, because integrated service delivery addresses both structural and personal barriers to well-being.
  • Trauma-Informed, Strength-Based Resident Engagement
    methodology: trauma_informed_care
    By using trauma-informed care and strength-based social work that affirms residents’ capacities and histories, the organization fosters autonomy, trust, and participation in decision-making, because this approach rebuilds agency and supports sustained engagement in community life.