irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $4.40MREHABILITION AND NEWLY CONSTRUCTED PROPERTIES - 51 FORMERLY VACANT HOMES HAVE BEEN REHABILITATED AND NEWLY CONSTRUCTED FOR LOW TO MODERATE INCOME OWNER-OCCUPANTS
- #2 $1.14MDOWN PAYMENT AND CLOSING COSTS ASSISTANCE - PROVIDED DOWN PAYMENT AND CLOSING COST ASSISTANCE TO APPROXIMATELY 84 FIRST TIME HOMEBUYERS AND/OR LOW TO MODERATE INCOME INDIVIDUALS.
named programs · 10 · from sources
What they call their work
Binghamton T-HIP Program
Provides up to $40,000 in grant assistance to income-eligible homeowners in Binghamton for critical home repairs such as roof replacement, code violations, and utility upgrades.
Buffalo & Erie County Landlord Property Improvement Fund
Offers loans up to $25,000 at 8.99% interest to landlords in Erie County for lead hazard mitigation and health/safety repairs in 1-4 unit rental properties.
FlexFund Home Improvement Loan
Statewide loan program for homeowners with no income or location restrictions, offering financing for repairs, renovations, or energy efficiency improvements at a 6.99% fixed interest rate over seven years.
NYS Resilient Retrofits 50/50 Loan/Grant
Statewide program offering up to $50,000 in a 50/50 loan/grant structure for flood mitigation and climate-ready home improvements including energy upgrades.
NYS Vacant Rental Program (VRP)
State-funded grant program providing up to $375,000 to rehabilitate vacant rental units in 1-5 unit buildings in Syracuse, aimed at increasing affordable housing stock.
Onondaga County Rental Rehab Program
Provides financing to qualified local investors for renovating 1-4 unit rental properties in Onondaga County at an 8.99% fixed interest rate over up to 15 years.
SHARP Grants
Syracuse Homeowner Assistance & Repair Program offering up to $3,000 in grants for emergency exterior or interior repairs to income-eligible homeowners in Syracuse.
Syracuse Landlord Window & Door Replacement Program
Provides grant funding for full window and exterior door replacement in rental properties in specific Syracuse zip codes to address lead paint hazards, with a two-year ownership retention requirement.
Tipperary Hill Purchase & Rehab Grant
Offers up to $6,000 in grant funding for exterior improvements to newly purchased homes in the Tipperary Hill neighborhood of Syracuse, with a four-year residency requirement.
Urgent Care Program
Provides up to $25,000 in combined loan/deferred loan (grant) assistance to income-eligible Syracuse homeowners for emergency health and safety repairs like leaking roofs, broken furnaces, or plumbing issues.
activities · 5 groups
What they do
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Affordable Home Construction & Rehabilitation 2 activities
- Constructing new affordable homes for first-time homebuyersConstructs new single-family homes through programs like the NYS Affordable Homeownership Opportunity Program and its Opportunity Headquarters team, including net zero, all-electric homes, for income-qualified first-time homebuyers in New York State.
- Rehabilitating and redeveloping vacant propertiesRehabilitates and newly constructs formerly vacant homes for low- to moderate-income owner-occupants and administers state-funded grant programs to rehabilitate vacant rental units for low- and moderate-income households in Syracuse.
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First-Time Homebuyer Support Services 2 activities
- Providing homebuyer education and counselingOffers a free 60-minute online orientation and an 8-hour in-person homebuyer education course covering credit, budgeting, mortgage options, and responsibilities of homeownership, along with one-on-one counseling for credit review, debt reduction, and mortgage readiness, plus post-purchase counseling for maintenance and financial management.
- Providing mortgage financing and down payment/closing cost assistanceOffers first mortgage financing with low down payment requirements and competitive interest rates, along with down payment and closing cost assistance loans and grants to eligible first-time homebuyers across New York State (excluding NYC), including through state-funded programs.
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Public Awareness and Educational Outreach 1 activity
- Producing multilingual lead safety education materialsProduces and shares educational videos in multiple languages to inform parents and caregivers about lead safety in homes.
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Home Repair Assistance for Low-Income Households 1 activity
- Providing home repair and improvement financingOffers a range of loan and grant programs for home repairs, energy efficiency upgrades, and climate-resilient improvements to homeowners across New York State, including targeted programs in Buffalo, Erie County, Syracuse, Binghamton, and specific Onondaga County communities, with varying terms and income eligibility.
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Uncategorized 1 activity
- Providing commercial loans for real estate developmentOffers commercial loans for property acquisition, rehabilitation, preservation, new construction, equipment purchase, and working capital to support real estate development and investment projects.
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financials · form 990 · fy2024
revenue
Total revenue$36.74M
Contributions & grants$28.10M77%
Program service revenue$7.15M19%
Investment income$349K1%
Other revenue$1.13M
expenses
Total expenses$30.91M
Program expenses93%
Admin / overhead7%
Fundraising0%
Salaries & benefits$4.05M
Grants paid out$22.27M
Largest expense lineCompensation
balance sheet
Total assets$128.55M
Cash$23.55M
Investments$0
Liabilities$67.88M
Net assets$60.68M
Liquid reserves9.1 mo
5 years on record · 2020–2024 · YoY revenue +14.4%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 6
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| KERRY P QUAGLIA | EXECUTIVE DIRECTOR | 60 | $219K |
| TRICIA BAUER | CFO | 40 | $159K |
| SHANNON FIUMANO-WAGNER | CHIEF OPERATIONS OFFICER | 40 | $131K |
| LOWELL NIEMETZ | CHIEF CONSTRUCTION OFFICER | 40 | $129K |
| KIM MCILROY | CHIEF PROGRAM & COMPLIANCE | 40 | $125K |
| CELINA DEFRANCIS | EXECUTIVE ADMINISTRATOR | 40 | $120K |
board members · 19
- ANDREW LEO — BOARD MEMBER
- AYESHA EVERSLEY — BOARD MEMBER
- CAL CORRIDERS — BOARD MEMBER
- CHRIS TERRELL — PRESIDENT
- CHRISTINA SAUVE — BOARD MEMBER
- DENISE WELCH — BOARD MEMBER
- FANNY VILLARREAL — BOARD MEMBER
- GREG MAY — VICE PRESIDENT
- ISABELLE HARRIS — BOARD MEMBER
- JOHANNA DORRANCE — TREASURER
- KIM DUPCAK — BOARD MEMBER
- LATEEF JOHNSON-KINSEY — BOARD MEMBER
- MICHELE FERNANDEZ — BOARD MEMBER
- NADER MAROUN — BOARD MEMBER
- NOVELETTE PIERCE — BOARD MEMBER
- PAULA WORRELL — BOARD MEMBER
- PRISCILLA SANCHEZ — SECRETARY
- ROYCE L WOODS — BOARD MEMBER
- SALLY SANTANGELO — BOARD MEMBER
relationships · 43
Who they work with
- CNY Affordable Realty Partner — Non-profit realty affiliate providing real estate services in Central New York.
- CNY Affordable Realty Partner — Realtor affiliate that supports homebuyers using Home HeadQuarters' lending and education programs.
- City of Binghamton Government — Administers the T-HIP program in partnership with Home HeadQuarters to provide home repair grants.
- City of Buffalo Partner — Partner in the Buffalo & Erie County Landlord Property Improvement Fund
- City of Buffalo Partner — Partner in the Buffalo & Erie County Landlord Property Improvement Fund.
- City of Buffalo Urban Renewal Agency Funder — Grant funder for the Buffalo & Erie County Landlord Property Improvement Fund
- City of Buffalo Urban Renewal Agency Funder — Primary grant funder for the Buffalo & Erie County Landlord Property Improvement Fund.
- City of Syracuse Government — Funding source through HUD CDBG for SHARP and Urgent Care programs; collaborates on multiple homeowner loan and grant initiatives.
- Community Foundation for Greater Buffalo Partner — Partner in the Buffalo & Erie County Landlord Property Improvement Fund
- Community Foundation for Greater Buffalo Partner — Partner in the Buffalo & Erie County Landlord Property Improvement Fund.
- Empire State Development Corporation Partner — Partner in offering the Solvay/Geddes 1% Home Improvement Loan program.
- Erie County Partner — Partner in the Buffalo & Erie County Landlord Property Improvement Fund
- Erie County Partner — Partner in the Buffalo & Erie County Landlord Property Improvement Fund.
- Erie County Lead Safe Task Force Partner — Partner in the Buffalo & Erie County Landlord Property Improvement Fund
- Erie County Lead Safe Task Force Partner — Partner in the Buffalo & Erie County Landlord Property Improvement Fund.
- Evans Bank Partner — Provider of loan funds for the Buffalo & Erie County Landlord Property Improvement Fund
- Evans Bank Partner — Provides loan funds for the Buffalo & Erie County Landlord Property Improvement Fund.
- Greater Syracuse Land Bank Partner — Redevelops vacant properties and provides financing for homebuyers and investors developing Land Bank properties.
- HUD Government — Recognized as a HUD-Approved Counseling Agency.
- Health Foundation for Western and Central New York Funder — Provided funding for the lead safety educational video project.
- Homeownership Center at Home HeadQuarters Network — Hosts and delivers homebuyer education classes through an affiliated homeownership center.
- Housing Trust Fund Corporation’s Office of Community Renewal Government — State agency administering the NYS Vacant Rental Program, which Home HeadQuarters implements in Syracuse.
- KeyBank Partner — Provider of loan funds for the Buffalo & Erie County Landlord Property Improvement Fund
- KeyBank Partner — Provides loan funds for the Buffalo & Erie County Landlord Property Improvement Fund.
- M&T Bank Partner — Provider of loan funds for the Buffalo & Erie County Landlord Property Improvement Fund
- M&T Bank Partner — Provides loan funds for the Buffalo & Erie County Landlord Property Improvement Fund.
- NeighborWorks America Network — Participates in NeighborWorks America programs, including the Excellence in Governance Program and NeighborWorks Week.
- Neighborworks® America Network — Uses Neighborworks America's 'Realizing the American Dream' curriculum for its online homebuyer education program.
- New York State Government — Administers the Affordable Homeownership Opportunity Program (AHOP) in partnership with Home HeadQuarters.
- New York State Attorney's Office Funder — Source of grant funding channeled through the City of Buffalo Urban Renewal Agency for the Landlord Property Improvement Fund
+ 13 more
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Barrier-Free Financing to Expand Access to Home Investmentmethodology: barrier-free_financingBy removing traditional financial barriers such as income verification and upfront costs, we increase access to home improvement and homeownership financing for underserved populations, because eliminating structural hurdles enables broader participation and investment in low-wealth communities.
- Equity-Integrated Housing with Health and Climate Resiliencemethodology: equitable-housing-integrationBy targeting underserved populations and integrating health, climate, and equity considerations into housing programs, we address systemic gaps in access and outcomes, because holistic design ensures long-term sustainability and fairness in community development.
- Homebuyer Education as a Catalyst for Financial Readinessmethodology: education-to-incentive pathwayBy requiring and linking homebuyer education to financial incentives, we produce higher rates of financial readiness and long-term homeownership success, because structured education increases preparedness and motivates participation through tangible benefits.
- Neighborhood-Scale Revitalization Through Coordinated Redevelopmentmethodology: neighborhood-scale redevelopmentBy redeveloping homes in concentrated blocks and coordinating simultaneous closings, we strengthen neighborhood stability and prevent displacement, because clustered investment creates visible transformation and fosters community-wide renewal.