What they call their work
What they do
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Regional EMS Coordination and Quality Improvement 5 activities
- EMS awards administrationAdministers the New York State EMS and Monroe-Livingston Regional EMS Council awards to recognize excellence in emergency medical services.
- EMS policy development and quality improvementDevelops, reviews, and approves regional EMS policies and protocols through the Monroe-Livingston REMAC in compliance with New York State Public Health Law. Conducts quality improvement activities including case reviews, simulation sessions, and oversight of clinical practices under contract with the NYS Department of Health, Division of EMS.
- Public Access Defibrillation program administrationAdministers the Public Access Defibrillation (PAD) program in compliance with New York State law, including reviewing Notices of Intent and collaborative agreements, authorizing PAD programs, and processing PAD Use Forms and AED data downloads within 48 hours of each use to support quality improvement.
- Regional EMS planning and coordinationPlans, coordinates, and improves emergency medical services across Monroe and Livingston Counties by assessing public need, overseeing mutual aid plans, approving training, and ensuring quality care in accordance with Article 30 of the New York State Public Health Law. Supports 61 EMS agencies serving over 800,000 residents.
- Regional advisory issuanceIssues regional advisories and memoranda to guide emergency medical services practices across the Monroe-Livingston region.
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Community CPR and First Aid Training 2 activities
- Paramedic training program deliveryHosts the classroom portion of the paramedic training program at the Monroe County Public Safety Training Facility and delivers specialized training including a hybrid Neonatal Life Support Foundations Course and All Hazards Disaster Response training.
- Public access to AEDs and CPR promotionSupports public access to Automated External Defibrillators (AEDs) and promotes CPR training to improve survival from sudden cardiac arrest.
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Medical Professional Education & Training 1 activity
- EMS workforce training and professional developmentProvides professional development training for EMS personnel, including preceptor courses, certified instructor updates, and regional case conferences to enhance clinical and educational leadership skills.
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Podcast and Radio Production 1 activity
- Evidence-based podcast production for prehospital cliniciansProduces an evidence-driven podcast that translates emergency medicine science into practical decision-making for prehospital clinicians, emphasizing patient-centered care, clinical judgment, and quality improvement.
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Uncategorized 1 activity
- Paramedic credentialing programsAdministers regional credentialing programs for paramedics, including a competency-based Drug-Assisted Airway Management (DAAM) program with synchronous education and high-fidelity simulation assessments, and a Specialty Care Transport (SCT) paramedic credentialing program in collaboration with the University of Rochester. Requires ALS agencies to report changes in paramedic credentialing status within five business days.
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Who they work with
- City of Rochester Partner — Collaborates on the HeartSafe Community initiative to improve sudden cardiac arrest response.
- Division of Prehospital Medicine at the University of Rochester Partner — Collaborates with MLREMS to administer the Specialty Care Transport (SCT) Paramedic credentialing program.
- Enrollware Partner — Uses Enrollware's platform for course registration and enrollment management.
- Monroe Community College Partner — Collaborates to offer the paramedic training curriculum in the Monroe-Livingston Region.
- Monroe County Partner — Collaborates on the HeartSafe Community initiative to improve sudden cardiac arrest response.
- Monroe-Livingston REMAC Government — Regional Emergency Medical Advisory Committee responsible for developing and approving local EMS policies
- Monroe-Livingston Regional Medical Director Government — Issues regional advisories and memoranda guiding EMS protocols and practices.
- New York State Department of Health, Division of EMS Government — Funds and contracts with the Monroe-Livingston Program Agency to support regional EMS operations.
- Noyes Memorial Hospital Partner — Partners with the Regional EMS Council through representation on the REMAC committee.
- Penfield Webster EMS Partner — Co-hosted an educational session on neurosurgical case reviews for EMS providers.
- Rochester General Hospital Partner — Collaborates with the Regional EMS Council through representation on the REMAC committee.
- URMC – Strong Partner — Regional EMS Council collaborates with URMC – Strong through shared council membership and regional medical leadership.
- UVA Health Partner — Collaborated with Dr. Michael Catalino, a neurosurgical oncologist from UVA Health, for an educational session.
- Unity Partner — Partners with the Regional EMS Council through representation on the REMAC committee.
- University of Rochester Division of Prehospital Medicine Partner — Contracted to deliver support for the REMSCO and REMAC through the Monroe-Livingston Program Agency.
- University of Rochester Medical Center Partner — Collaborates on hosting virtual training and case conferences for regional EMS providers via URMC Zoom platform.
- Victor Farmington Ambulance Partner — Hosts or co-locates All Hazards Disaster Response training.
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Prehospital Clinician Model with Evidence-Based, Patient-Centered Decision-Makingmethodology: prehospital-clinician-modelBy training paramedics as prehospital clinicians who use evidence-based practices, clinical expertise, and patient values—rather than rigid protocols—to guide care, the organization improves patient outcomes because this approach supports more accurate diagnoses, tailored treatment plans, and better alignment with patient needs.
- Public Access and Legislative Advocacy to Strengthen EMS Systemsmethodology: public-access-defibrillation-and-cpr-trainingBy expanding public access to defibrillation and CPR training and by monitoring EMS-related legislation, the organization increases survival from cardiac arrest and shapes effective policy because community readiness and informed advocacy enable faster response and better alignment of laws with frontline needs.
- Regional Coordination for Integrated Prehospital Caremethodology: regional_coordinationBy coordinating emergency medical services, training, medical control, and mutual aid across counties, the organization ensures consistent, high-quality prehospital care delivery because regional integration reduces fragmentation and improves system-wide responsiveness and standards.
- Standardized Clinical Care Bundles and Quality Improvement Through Case Reviewmethodology: standardized_care_bundlesBy implementing standardized care bundles for time-sensitive conditions like stroke and conducting regional case reviews that link prehospital care to hospital outcomes, the organization improves care consistency and clinical performance because structured protocols reduce variability and reflective learning strengthens practice.