irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $1.27MTHE DEPARTMENT OF AGING FUNCTIONS AS TIOGA COUNTY'S LEAD AGENCY IN ADDRESSING THE NEEDS AND CONCERNS OF NON-INSTITUTIONALIZED ELDERLY CITIZENS. THE DEPARTMENT PLANS, COORDINATES, ESTABLISHES INTER-AGENCY LINKAGES, AND PROVIDES PROGRAMS DESIGNED TO ASSIST OLDER PERSONS IN LEADING INDEPENDENT, MEANINGFUL, AND DIGNIFIED LIVES IN THEIR HOMES AND COMMUNITIES FOR AS LONG AS POSSIBLE. THE RANGE OF SERVICES INCLUDE, BUT IS NOT LIMITED TO, INFORMATION AND ASSISTANCE, CASE MANAGEMENT, CONGREGATE AND HOME DELIVERED MEALS, NUTRITION EDUCATION AND COUNSELING, CAREGIVER SUPPORT, NON-MEDICAL IN-HOME CARE, NON-CRIMINAL LEGAL SERVICES, BENEFIT AND ENTITLEMENT EDUCATION AND ENROLLMENT ASSISTANCE, NY CONNECTS TIOGA COUNTY, AND VOLUNTEER TRANSPORTATION SERVICES.
- #2 $1.26MDEPARTMENT OF ENERGY SERVICES PROVIDES ENERGY RELATED SERVICES TO INCOME ELIGIBLE HOUSEHOLDS, INCLUDING THE ELDERLY, WORKING POOR, DISABLED, AND FAMILIES WITH YOUNG CHILDREN IN TIOGA AND BROOME COUNTIES THROUGH MULTIPLE PROGRAMS. THE INTENT OF ALL ENERGY SERVICE PROGRAMS IS TO REDUCE THE ENERGY BURDEN ON LOW-INCOME MEMBERS OF THE COMMUNITY, THEREBY REDUCING DEPENDENCY AND LIBERATING FUNDS FOR SPENDING ON OTHER PRESSING FAMILY NEEDS.
named programs · 6 · from sources
What they call their work
Department of Aging
Provides information and assistance, case management, congregate and home-delivered meals, nutrition education, caregiver support, legal services, benefit enrollment, NY Connects, and volunteer transportation for older adults.
Department of Energy Services
Delivers energy assistance programs to reduce energy burden for income-eligible households, including the elderly, working poor, disabled, and families with young children in Tioga and Broome Counties.
Department of Housing Services
Provides rental subsidies, substantial housing rehabilitation assistance, and manages safe, affordable apartments and buildings for low-income individuals and families.
NY Connects
Offers free, unbiased information about long-term services and supports in New York State for people of all ages and with any type of disability, including help with applications and enrollment in public benefits.
Social Activities at Countryside Community Center
Hosts weekly art, craft, game, and social events including ceramics, painting, bridge, knitting, quilting, and Bingo for older adults and community members.
Volunteer Services
Engages volunteers in transporting older adults and people with disabilities, delivering meals, providing companionship, health screenings, and other supportive activities.
activities · 14 groups
What they do
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Volunteer Engagement and Capacity Support 1 activity
- AmeriCorps Seniors RSVP volunteer program operationOperates volunteer services for older adults through competitively awarded AmeriCorps Seniors RSVP funding, facilitating civic engagement and community service opportunities.
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Senior Social & Enrichment Programming 1 activity
- Arts, crafts, and social engagement activities for older adultsOffers weekly and monthly art and craft sessions—including ceramics, painting, knitting, quilting—and social events such as games, bingo, and social hours to promote engagement and quality of life among older adults.
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Community Resource Navigation and Support Services 1 activity
- Community Action Agency administration of federal grantsAdministers Federal Community Services Block Grant (CSBG) funds as a designated Community Action Agency to support anti-poverty initiatives and services for low-income populations.
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Public Awareness and Educational Outreach 1 activity
- Community education and outreach presentationsDelivers informative presentations to community members on a variety of topics related to aging, health, and available support services.
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Organizational Newsletter Production and Distribution 1 activity
- Email and print newsletter distributionProduces and distributes newsletters, including a bi-monthly publication called 'Scoop', to share community updates, health education, and local resources with older adults and subscribers via email and print.
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Low-Income Home Energy Efficiency Upgrades 1 activity
- Energy efficiency and utility burden reduction servicesDelivers energy-related services to income-eligible households in Tioga and Broome Counties to improve home heating efficiency, reduce energy costs, and increase household financial stability.
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Health Insurance Enrollment Assistance 1 activity
- Health insurance counseling and public benefits enrollment assistanceOffers one-on-one health insurance counseling and assists individuals with completing applications and enrolling in public assistance programs such as Medicaid and other benefits.
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Community Health Fairs and Screenings 1 activity
- Health screenings and health education programsProvides health screenings and delivers health education workshops and presentations to individuals of all ages on topics including wellness, healthy lifestyles, and disease prevention.
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Home-Delivered Meals for Seniors and Homebound 1 activity
- Home-delivered and congregate meal programsDistributes meals to homebound individuals and operates congregate dining sites that provide nutritious meals while fostering social connection among participants, particularly older adults.
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Affordable Housing Development and Management 1 activity
- Housing assistance and affordable housing managementProvides rental subsidies, housing rehabilitation assistance, and manages safe, affordable apartment units for low-income individuals and families.
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Caregiver Support for Dementia and Aging 1 activity
- Support services for caregiversProvides respite care, tools, educational support, and coordination services to unpaid caregivers of individuals with illness, disability, or special needs, enabling caregiver well-being and sustained care provision.
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Elder Abuse and Legal Advocacy Services 1 activity
- Telephone reassurance and information & referral servicesConducts regular telephone reassurance calls and provides telephone-based information and assistance to help individuals access long-term services, supports, and public benefits, including guidance through eligibility assessments and enrollment processes.
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Non-Emergency Medical & Essential Transportation 1 activity
- Transportation services for older adults and individuals with disabilitiesProvides transportation assistance for medical and non-medical appointments to older adults and adults with disabilities, including volunteer-driven rides through supported programs.
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WIC Nutrition Support Services 1 activity
- WIC Breastfeeding Support EventsHosts an annual WIC Breastfeeding Tea Party during World Breastfeeding Week to celebrate and raise awareness about breastfeeding support for mothers.
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financials · form 990 · fy2024
revenue
Total revenue$6.54M
Contributions & grants$5.59M85%
Program service revenue$929K14%
Investment income$31K0%
Other revenue$-10K
expenses
Total expenses$6.80M
Program expenses87%
Admin / overhead13%
Fundraising0%
Salaries & benefits$3.02M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$6.43M
Cash$362K
Investments$119K
Liabilities$3.95M
Net assets$2.48M
Liquid reserves0.8 mo
5 years on record · 2020–2024 · YoY revenue +2.7%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 2
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| MAUREEN ABBOTT | EXECUTIVE DIRECTOR | 50 | $116K |
| CHRISTINA BROWN | FINANCE DIRECTOR | 50 | $76K |
board members · 14
- BRIAN RIEBER — BOARD MEMBER
- BRIELLE WOODS — BOARD MEMBER
- CINDY SCHULTE — BOARD MEMBER
- EDGAR VANSCOY — BOARD MEMBER
- EMMA JOBINPICARD — SECRETARY
- HAZEL GOODRICH — BOARD MEMBER
- JAMES TORNATORE — BOARD MEMBER
- JANE MAAS — BOARD MEMBER
- KAREN JOHNSON — PRESIDENT
- MARTIE RITZ — BOARD MEMBER
- MICHAEL WU — BOARD MEMBER
- RANDAL KERR — VICE PRESIDENT
- RICHARD SAXTON — TREASURER
- SUSAN MEDINA — BOARD MEMBER
relationships · 11
Who they work with
- AmeriCorps Seniors RSVP Government — Provides competitive funding to support TOI's volunteer services for older adults.
- Community Action Agency network Network — Member of a national network of over 1,000 Community Action Agencies and a state network of 48 agencies.
- Facebook Partner — Platform used for virtual communication with clients.
- INSPIRE S-VE Community & Fitness Center Partner — Co-hosts monthly social hour events with Tioga Opportunities, Inc. in Spencer.
- Instagram Partner — Platform used for virtual communication with clients.
- MailChimp Partner — Emails are serviced by MailChimp.
- NY Connects Government — Administers the NY Connects program in Tioga County to provide information and assistance on long-term services and supports.
- NY Connects Tioga County Partner — Collaborates on information and assistance services for older adults
- New York State Department of State Division of Community Services Government — Administers Federal Community Service Block Grant (CSBG) funds to Tioga Opportunities, Inc.
- Tioga County Government — Designated as lead agency for elderly services in Tioga County
- Volunteer Services Partner — Relies on volunteers to deliver services to clients.
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Client-Centered, Collaborative Service Deliverymethodology: client_centered_service_deliveryBy involving clients in collaborative goal setting and ensuring confidentiality, responsiveness, and access to their records, services become more trustworthy and effective because they are aligned with client autonomy and lived experience.
- Social Connectedness as a Health and Wellness Strategymethodology: social_connectednessBy using congregate dining, arts, games, and social activities to reduce isolation, the organization improves quality of life and well-being among older adults because social engagement is a foundational determinant of health.
- Strength-Based, Inclusive Approachmethodology: strength_basedBy focusing on individual and community strengths within an inclusive framework, the organization improves outcomes because it fosters dignity, self-efficacy, and engagement among those served.
- Tripartite Governance for Community Empowermentmethodology: inclusive_governanceBy structuring governance to include low-income community members, public officials, and private sector representatives, decision-making becomes more equitable and responsive, leading to greater community ownership and effectiveness of interventions.