irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $8.08MADVOCACY SERVICES - PROVIDES INDIVIDUAL AND SYSTEMIC ADVOCACY IN THE AREAS OF HEALTH, HOUSING, EMPLOYMENT, AND DAILY LIVING. SERVED APPROXIMATELY 824 INDIVIDUALS AND PROVIDED OUTREACH, INFORMATION AND REFERRAL SERVICES TO APPROXIMATELY 601 INDIVIDUALS DURING THE FISCAL YEAR.
- #2 $688KELDERLY SERVICES - PROVIDES SOCIAL ADULT DAY CARE AND INFORMATION AND REFERRAL SERVICES FOR CARETAKERS OF THOSE WITH DEMENTIAS AND OTHER DISABILITIES. 4,179 RECIPIENT DAYS WERE PROVIDED DURING THE FISCAL YEAR TO 57 PARTICIPANTS.
named programs · 6 · from sources
What they call their work
Adult & Senior Services
Offers social adult day care and support for caregivers of individuals with dementia and other disabilities.
Advocacy Services
Provides individual and systemic advocacy in health, housing, employment, and daily living, including assistance with public benefits applications and ADA rights.
ICAN Program
New York State Ombud program that assists with Medicaid Long Term Care enrollment, applications, and appeals.
Independent Living Support
Helps individuals develop skills for independent living such as using public transportation, managing finances, and accessing community services.
Public Health Worker Program
Provides bi-monthly educational presentations on healthy living topics such as nutrition, mental health, and technology use.
Self-Direction Services
Enables individuals to manage their own support services and budgets, including hiring personal care staff, with RCIL as employer of record.
activities · 11 groups
What they do
-
Consumer-Directed Personal Care Administration 1 activity
- Consumer-directed personal assistance and self-direction servicesAdministers the Consumer Directed Personal Assistance Program (CDPAP) and other self-direction programs that enable individuals with disabilities and seniors to hire, manage, and supervise their own personal care staff, manage budgets, and direct their support services to promote independence in home and community settings.
-
-
Special Education Support Services 1 activity
- Educational and community support for youth with disabilitiesOffers educational support, recreational adventure programs, and special education plan development in collaboration with families and schools for children and adolescents with disabilities, including at-risk youth in Oneida, Herkimer, and Madison Counties.
-
-
Supported Employment for Developmental Disabilities 1 activity
- Employment support for individuals with disabilitiesProvides employment services to individuals with disabilities, including career and workplace skills development, job readiness training, and support connecting to competitive, integrated job opportunities.
-
-
Fundraising and Financial Support for IDD Services 1 activity
- Funding for family support servicesFunds respite care, adaptive equipment, therapy, and other essential support services for eligible individuals and families through the Family Support Services (FSS) program.
-
-
Residential Support for Developmental Disabilities 1 activity
- Independent living skills trainingOffers skill-building support in daily living activities such as using public transportation, grocery shopping, bill payment, appointment scheduling, and technology use to promote self-sufficiency for individuals with disabilities and seniors.
-
-
Disability Rights Advocacy & Self-Advocacy Empowerment 1 activity
- Individual and systemic advocacy for rights and accessProvides individual and systemic advocacy services in health, housing, employment, and daily living for individuals with disabilities, including support to understand and file complaints for ADA violations and navigate long-term care enrollment and appeals. Served approximately 824 individuals directly and provided outreach and referral services to approximately 601 individuals in the reporting period.
-
-
Intake and Referral Coordination 1 activity
- Information and referral services for community resourcesOperates Information and Referral (I&R) services, including through the NY Connects program, to provide free, unbiased assistance connecting individuals with disabilities, seniors, and families to community resources, aging services, housing, food, and essential supports.
-
-
Public Benefits Navigation and Enrollment 1 activity
- Public benefits application and navigation assistanceProvides direct support with applications for public benefits including SNAP (NY Food Stamps), Medicaid, SSI/SSDI, HEAP, Temporary Assistance, and housing programs, including resolving overpayments and accessing Medicaid through a Community Supplemental Needs Pooled Trust for those over income limits.
-
-
Senior Independence Support Services 1 activity
- Senior-focused in-home and social support servicesProvides in-home support, companionship, and socialization services for seniors, including through a senior care center and bi-monthly educational presentations on health and lifestyle topics, to promote independence, dignity, and community engagement.
-
-
Adult Day Health Care Programs 1 activity
- Social adult day care for individuals with dementia and disabilitiesProvides social adult day care services for individuals with dementias and other disabilities, delivering 4,179 recipient days to 57 participants during the reporting period.
-
-
Veteran Benefits and Reintegration Support 1 activity
- Support services for veterans to live independentlyProvides comprehensive support to veterans, including home and safety modifications, assistance obtaining groceries and medications, financial management, personal care staffing, and socialization services to enable independent living at home rather than in institutional settings.
-
financials · form 990 · fy2024
revenue
Total revenue$100.72M
Contributions & grants$844K1%
Program service revenue$98.74M98%
Investment income$1.10M1%
Other revenue$33K
expenses
Total expenses$92.12M
Program expenses95%
Admin / overhead5%
Fundraising0%
Salaries & benefits$70.00M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$107.93M
Cash$41.29M
Investments$25.08M
Liabilities$11.79M
Net assets$96.14M
Liquid reserves8.7 mo
3 years on record · 2020–2024 · YoY revenue +3.0%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 6
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| ZVIA MCCORMICK | CEO | 37 | $437K |
| WENDY GAGLIARDO | CFO | 37 | $309K |
| MANSOOR SHAHID | COO | 27 | $212K |
| HEATHER LESSELS | COMPTROLLER | 27 | $188K |
| MICHELLE MURPHY | DIRECTOR OF QUALITY AND CO | 36 | $164K |
| AMY DEWAN | DIRECTOR OF HUMAN RESOURCES | 36 | $161K |
board members · 6
- ALICE SAVINO — VICE CHAIRPERSON/SECRETARY
- CHERYL MINOR — CHAIRPERSON
- CHERYL VALENTI — BOARD MEMBER
- GREG MORRA — BOARD MEMBER
- JOHN JADHON ESQ — BOARD MEMBER
- MICAHEL DEPIETRO — TREASURER
relationships · 18
Who they work with
- Alzheimer’s Association Partner — Organization leading efforts to end Alzheimer's and dementia through research, risk reduction, and care support
- Applied Self Direction Partner — Organization providing expertise in self-directed, person-centered care environments compliant with federal, state, and local regulations
- Financial Managers Association Partner — Global organization developing knowledge in financial decision making and promoting sound financial practices
- Fulton Montgomery Regional Chamber Of Commerce Partner — Partner organization supporting business, workforce, and tourism development in the region
- Greater Utica Chamber Of Commerce Partner — Member-based business organization focused on economic development in the Utica region
- Healthy Alliance Partner — Organization focused on improving health and connecting underserved individuals to social services and community resources
- Herkimer County Chamber Of Commerce Partner — Partner organization supporting business environment development in Herkimer County
- ICAN Partner — RCIL hosts ICAN, a New York State Ombud program, which supports individuals with long-term care and behavioral health services.
- Inclusive Alliance Partner — Organization advancing growth and quality of inclusive services for children and adults through innovation and collaboration
- NY Connects Network — Participates in the NY Connects program to provide information and assistance for independent living.
- NY Connects Partner — Statewide program providing free, unbiased information and assistance connecting individuals to long-term services and supports
- NYSADSA (New York State Adult Day Services Association) Partner — Organization advancing adult day services through support, programs, and industry development
- New York Association On Independent Living Network — Statewide organization leading Independent Living Center efforts and advocating for disability rights
- New York State Ombud Government — RCIL operates ICAN, a New York State Ombudsman program supporting access to Medicaid and long-term care services.
- OPWDD Government — Administers Self-Direction services in partnership with RCIL under the OPWDD Self-Direction program.
- The Alliance for Rights and Recovery Partner — Change agent promoting recovery, wellness, and community inclusion for individuals with mental health, substance use, and trauma-related challenges
- The Alliance of TBI & NHTD Waiver Providers Partner — Nonprofit organization supporting Traumatic Brain Injury and Nursing Home Transition and Diversion Waiver providers
- YouTube Network — Hosts organizational content via video platform.
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Community-Based Independent Living Modelmethodology: independent_living_modelBy providing personalized, home- and community-based services—including employment support and care planning—we enable individuals with disabilities to live independently and participate fully in community life, because integration and access to tailored supports reduce institutional dependence and increase quality of life.
- Consumer-Controlled Self-Directionmethodology: self_direction_modelBy enabling individuals with disabilities to direct their own care, staffing, and support services—including through flexible budgets and employer-of-record support—we increase their autonomy, self-determination, and long-term independence, because control over personal decisions is foundational to dignity and effective service utilization.
- Systemic Change Through Advocacy and Educationmethodology: systemic_advocacyBy combining individual advocacy with legislative and educational efforts, we dismantle structural barriers such as poverty, segregation, and isolation, because sustainable independence for people with disabilities requires both personal empowerment and transformation of inequitable systems.