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COMMUNITY DISPUTE RESOLUTION CENTER INC

ITHACA, NY · EIN 223093783 · Form 990 · FY2024 · NTEE S80Z · Community Improvement · Small ($100K-$1M) · cdrc.org
revenue
$414K
expenses
$418K
net assets
$349K
employees
7
program ratio
68%
mission · from form 990

SEE BELOW, PART III, LINE 1

profile · synthesized from sources

Community Dispute Resolution Center Inc (CDRC) provides mediation and conflict resolution services to individuals, families, and organizations in Tompkins, Chemung, and Schuyler Counties, NY. The organization offers free or low-cost mediation for a range of disputes including family, landlord-tenant, small claims, elder care, and agricultural issues. CDRC also conducts training in transformative mediation theory for professionals and community members.

named programs · 9 · from sources

What they call their work

Advanced Mediation Trainings
Specialized trainings for workplace mediation, spiritual practice integration, and organizational implementation, building on basic transformative mediation skills.
Advocacy Training
Training for community service staff and volunteers on non-directive, empowerment-based advocacy informed by transformative conflict theory.
Agricultural Mediation
Resolves disputes involving farms, including neighbor complaints, worker disputes, loans, business planning, and farm succession.
Basic Mediation Training
Three-day professional development training in transformative mediation theory and practice for HR, legal, social work, and mental health professionals.
Facilitator Training
Training for municipal officials and board members on effective meeting facilitation using the Two-Fold Process of framework and dialogue.
Family Talk
Mediation for teens and parents/caregivers to discuss issues related to school, social life, and behavior.
Parenting Plan Mediation
Helps separated or divorced parents and caregivers develop custody and parenting time arrangements in collaboration with Family Court.
Small Claims Court Mediation
Provides mediation services for small claims disputes in Ithaca and Elmira City Courts, including debt, landlord/tenant, and contract issues.
Wise Talk
Elder mediation program helping elders, families, and care-partners address aging-related challenges.
activities · 2 groups

What they do

  • Conflict Mediation & Resolution Services 7 activities
    • Deliver facilitation and advocacy training programs
      Offers effective facilitation training grounded in Transformative conflict theory and a six-hour advocacy training that teaches non-directive, elicitive approaches to supporting individuals in systems, emphasizing self-determination and empowerment.
    • Deliver specialized mediation programs for families, elders, and youth
      Operates targeted mediation programs including Family Talk for teens and caregivers addressing challenges related to growing up, and Wise Talk, an elder mediation program helping older adults, families, and care partners navigate age-related issues.
    • Educate the public on constructive conflict response
      Provides education and training programs to help individuals respond constructively to personal conflicts and support others in conflict, fostering community-wide capacity for constructive conflict resolution.
    • Facilitate group and organizational conflict resolution
      Provides group facilitation services for small and large groups using mediation principles to ensure inclusive participation, reduce tension, support collaborative problem-solving, and improve meeting effectiveness. Includes facilitation of union-management conflicts and other organizational disputes.
    • Provide conflict coaching for individuals
      Offers one-on-one private conflict coaching sessions with certified coaches to help individuals manage conflicts in family, workplace, school, or community settings.
    • Provide mediation services for family, community, and court-related disputes
      Offers voluntary, confidential mediation services to individuals and groups in Chemung, Schuyler, and Tompkins Counties, including parenting plan development for separated or divorced parents in collaboration with Family Court, small claims mediation with Ithaca and Elmira City Courts, and resolution of community disputes such as neighbor conflicts over farm practices. Services are available in person and remotely.
    • Train mediators and deliver conflict transformation workshops
      Conducts comprehensive mediation skill training based on Transformative Mediation theory, including a three-day foundational course, advanced workplace-focused training, and specialized trainings integrating spiritual practices. Also offers a one-day introductory workshop and customized communication and conflict management trainings. Training includes apprenticeship and meets New York State Unified Court System requirements for volunteer mediators.
  • Community Capacity Building & Leadership Networks 1 activity
    • Support community organizations in conflict resolution policy development
      Collaborates with community organizations to develop policies and programs that promote constructive conflict resolution, building institutional capacity for managing conflict effectively.
financials · form 990 · fy2024
revenue
Total revenue$414K
Contributions & grants$388K94%
Program service revenue$19K5%
Investment income$8K2%
Other revenue$0
expenses
Total expenses$418K
Program expenses68%
Admin / overhead30%
Fundraising2%
Salaries & benefits$337K
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$399K
Cash$176K
Investments$70K
Liabilities$50K
Net assets$349K
Liquid reserves7.0 mo
6 years on record · 2019–2024 · YoY revenue +5.5%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 1
NameTitleHours/wkCompensation
GINA TINKER-WILLIAMS EXECUTIVE DIRECTOR 35 $79K
board members · 10
  • BILL HIGHLAND — TRUSTEE
  • BRIAN WILLIAMS — TRUSTEE
  • CINDY EMMER — SECRETARY
  • CONNIE PARK — TREASURER
  • LEE TYSON — TRUSTEE
  • LEISA ALGER — VICE PRESIDENT
  • LIBBY DEMAREST-TIER — PRESIDENT
  • LJ FREITAG — TRUSTEE
  • REBECCA BONSIGNORE — TRUSTEE
  • REHANNA HUQ — TRUSTEE
relationships · 9

Who they work with

  • Alliance for Empowerment Partner — Leadership connection through board member Leisa Alger, CEO of Alliance for Empowerment.
  • Chemung & Schuyler Counties Government — Provides dispute resolution services in Chemung and Schuyler Counties, indicating a governmental partnership or service agreement.
  • Elmira City Court Government — Partners with CDRC to offer small claims court mediation services for claimants and defendants.
  • Family Court Government — Collaborates with CDRC to provide mediation services for parenting plans related to custody and visitation.
  • Institute for the Study of Conflict Transformation Network — CDRC bases its trainings on the theoretical premises of Transformative Conflict Theory as articulated by the Institute for the Study of Conflict Transformation.
  • Ithaca City Court Government — Partners with CDRC to offer small claims court mediation services for claimants and defendants.
  • Ithaca College Partner — Leadership connection through board member Lee Tyson from the Center for LBGT Education, Outreach & Services at Ithaca College.
  • The Legal Aid Society Partner — Leadership connection through board member Connie Park, Chief Human Resources Officer at The Legal Aid Society.
  • Tompkins County Government — Provides dispute resolution services in Tompkins County, indicating a governmental partnership or service agreement.
strategies · 3

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Non-Directive, Elicitive Support Model
    methodology: non_directive_advocacy
    By providing space, empathy, and guided reflection through conflict coaching and non-directive advocacy, individuals develop their own paths forward because the approach assumes people are capable of self-determination when supported without coercion.
  • Relational Conflict Engagement
    methodology: relational conflict engagement
    By centering relationships in conflict resolution through dialogue, facilitation, and skill-building, constructive outcomes emerge because relational dynamics are seen as foundational to resolving disputes and fostering mutual understanding.
  • Transformative Mediation
    methodology: transformative_mediation
    By using a structured mediation process grounded in Transformative Conflict Theory, individuals in conflict are empowered to change how they interact and resolve disputes because conflict is viewed as an opportunity for personal empowerment and mutual recognition.