irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $505KINDUSTRIAL BUSINESS SERVICES PROGRAMS - Business Outreach Center Network, Inc. provides technical assistance and advisory services to small and mid sized industrial, manufacturing, transportation, and construction firms in New York City. The program focuses on supporting businesses operating within designated Industrial Business Zones in the Bronx, Queens Central, and Brooklyn East, and promotes equitable industrial development through workforce stability, operational improvement, and business growth.
named programs · 7 · from sources
What they call their work
BOC Capital Corp.
Offers access to capital through loans, business advice, and hands-on assistance to help businesses grow and scale.
BXL Bronx Incubator
Provides a state-of-the-art co-working and incubator space in the South Bronx to support early-stage businesses.
Childcare Business Development Project
Supports home-based childcare providers through a 60-hour "Child Care Means Business" training program, business planning, legal and tax assistance, and access to grants and loans.
Entrepreneurship Assistance Centers (EAC)
Provides instruction, training, and technical assistance to new and aspiring entrepreneurs across multiple locations in NYC and beyond.
Industrial Business Services Project
Offers technical assistance to small and mid-sized industrial, manufacturing, transportation, and construction firms in NYC, focusing on Industrial Business Zones in Queens, Brooklyn, and the Bronx, including help with grants, incentives, real estate, and workforce development.
Manhattan Business Center
MBDA-funded center that helps minority-owned businesses access contracts, financing, and new markets domestically and internationally.
Women’s Business Centers
Provides business training, one-on-one counseling, and financing resources to aspiring and current entrepreneurs, with a focus on women, through SBA-funded centers in Brooklyn, Staten Island, the Bronx, and Upper Manhattan.
activities · 6 groups
What they do
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Small Business Technical Assistance 6 activities
- Delivers one-on-one business counseling and technical assistance to entrepreneursProvides personalized business counseling on topics including business planning, marketing, management, finance, legal matters, and access to capital for start-up and existing entrepreneurs. Services are offered in English and Spanish through in-person and virtual formats across New York City and surrounding areas.
- Operates Entrepreneurship Assistance Centers for new and aspiring entrepreneursRuns Entrepreneurship Assistance Centers in the Bronx, Harlem, and Queens that provide training, technical assistance, and support services to help entrepreneurs develop business plans, refine business concepts, improve management skills, and access financing.
- Operates SBA Women's Business Centers in New York CityOperates two SBA Women's Business Centers serving Brooklyn, Staten Island, the Bronx, and Upper Manhattan, offering bilingual business counseling, training, mentoring, and financing resources to entrepreneurs, particularly women-owned businesses.
- Operates a network of Business Outreach Centers in the New York regionManages a regional network of Business Outreach Centers that deliver support services to businesses in New York City, Long Island, and Newark, New Jersey, including counseling, training, and access to capital and contracts.
- Operates the Manhattan Business Center as an MBDA Business CenterRuns the Manhattan Business Center as one of 40 national MBDA Business Centers, providing technical assistance and strategic consulting to support business growth and competitiveness, including services in access to contracts, capital, and new markets.
- Supports industrial and manufacturing firms in New York CityProvides technical assistance, advisory services, and support to small and medium-sized industrial, manufacturing, transportation, and construction firms in New York City, with a focus on businesses in Industrial Business Zones in the Bronx, Queens Central, and Brooklyn East. Assistance includes help accessing incentives, rebates, loans, workforce training, environmental compliance, and emergency response.
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Women Entrepreneurs Grant Programs 1 activity
- Administers federal and non-governmental funding for Women's Business CentersFunds Women's Business Center programs with $300,000 in federal funds and $300,000 in non-governmental funds per center to support training, counseling, and financing services for entrepreneurs.
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Regional Economic Development Initiatives 1 activity
- Leads Ascend NYC to strengthen local businesses and supply chainsLeads the Ascend NYC collaborative to accelerate local business growth using the 3-M model (Money, Markets, Management) and strengthens local economies by supporting small businesses to become vendors for anchor institutions and helping those institutions localize their supply chains.
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Small Business and Nonprofit Lending 1 activity
- Offers access to capital through loans and financing assistanceProvides a range of loan products including short-term loans ($500–$50,000), long-term loans ($1,000–$250,000), order-based loans (up to $250,000, or $500,000 for NYC Agency contracts), and customized term loans up to $250,000. Also offers pre- and post-loan support, credit counseling, financial literacy training, and connections to lenders.
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Startup Acceleration & Business Growth Support 1 activity
- Operates a business incubator and co-working space in the South BronxManages the first state-of-the-art business incubator and co-working space in the South Bronx to support local entrepreneurs with physical infrastructure and business development resources.
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Child Care Provider Support Services 1 activity
- Provides business training and workshops for entrepreneursOffers structured training programs including digital workshops and in-depth instruction on business feasibility, planning, marketing, exporting, procurement, technology use, and financial literacy. Includes a 60-hour "Child Care Means Business" program for home-based child care providers offered in English and Spanish.
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financials · form 990 · fy2024
revenue
Total revenue$6.76M
Contributions & grants$6.68M99%
Program service revenue$78K1%
Investment income$00%
Other revenue$0
expenses
Total expenses$5.36M
Program expenses86%
Admin / overhead14%
Fundraising1%
Salaries & benefits$3.76M
Grants paid out$508K
Largest expense lineCompensation
balance sheet
Total assets$5.76M
Cash$913K
Investments$187K
Liabilities$925K
Net assets$4.83M
Liquid reserves2.5 mo
6 years on record · 2019–2024 · YoY revenue +40.2%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 9
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| Nancy Carin | Exec. Director | 28 | $285K |
| RODNEY SANTIAGO | CPO | 23 | $223K |
| ELENA ZIKUSS | CFO | 31 | $211K |
| Roxanne Neilson | Program director | 40 | $165K |
| ALEXANDR MESONZHNIK | SR ACCOUNT MANAGER | 33 | $137K |
| QUINCY ELY-CATE | Program Director | 40 | $134K |
| JOHN FRIAS | Sr program manager | 40 | $128K |
| LAUREN EVANS | Sr program manager | 6 | $126K |
| RYAN WIDENHOUSE | MANAGER OF LENDING | 21 | $122K |
board members · 13
- BIJAL N VIRA — Director
- DANIEL LIU — Director
- DAVID ACEVEDO — Director
- Eileen V Thornton — Director
- Erika Wesley — Director
- Gregory J Libertiny — Chairman
- John Rooney — Director
- KUNAL VERMA — Treasurer
- LESLIE WINTER — Board emeritus
- MICHAEL MUELLER — Secretary
- Victor Salama — Director
- Walter Sweet — Director
- Yiye Charles Zhou — Director
relationships · 47
Who they work with
- Ascend NYC Partner — Collaborates to strengthen local businesses as vendors for anchor institutions and assist in localizing supply chains.
- Association of Neighborhood and Housing Developers Partner — Linkage partner of BOC Network
- BOC Capital Corp. Network — Community development fund initiative under the BOC Network providing loan and business development services.
- BOC Capital Corp. Partner — Collaborates with BOC Network to provide access to capital and business advice.
- BOC Capital Corp. CDFI Partner — Partner in the Ascend NYC initiative to support local business growth.
- Bellevue/NYC Program for Survivors of Torture Partner — Linkage partner of BOC Network
- Bronx Community College Partner — Linkage partner of BOC Network
- Bronx Cooperative Development Initiative Partner — Partner in the Ascend NYC initiative to support local business growth.
- Brooklyn Legal Services Partner — Linkage partner of BOC Network
- Brooklyn Public Library Partner — Linkage partner of BOC Network
- Brooklyn Public Library Partner — Partner organization of the BOC Women's Business Centers.
- Business Library Partner — Linkage partner of BOC Network
- Business Mentor NY Partner — Collaborates with Business Mentor NY, a web-based volunteer mentor platform, to provide mentoring support to entrepreneurs.
- Business professionals Partner — Connects clients with business professionals for expert advice and hands-on assistance.
- CITY University of New York Partner — Linkage partner of BOC Network
- CUNY Professional Development Institute Partner — Linkage partner of BOC Network
- Chambers of commerce Partner — Partners with chambers of commerce to provide expert advice and support to businesses.
- Child Development Support Corporation Partner — Linkage partner of BOC Network
- Columbia University Facilities and Operations Partner — Linkage partner of BOC Network
- Columbia University Facilities and Operations Partner — Partner in the Ascend NYC initiative to support local business growth.
- Community Development Financial Institutions (CDFIs) Partner — Collaborates with CDFIs to connect entrepreneurs to capital sources.
- Consortium for Worker Education Partner — Linkage partner of BOC Network
- Educational institutions Partner — Engages with educational institutions to provide training and support services to entrepreneurs.
- Evergreen Exchange Partner — Linkage partner of BOC Network
- Hofstra University Business School Partner — Linkage partner of BOC Network
- International Rescue Committee Partner — Linkage partner of BOC Network
- Jean Tanler Partner — Program Manager for corporate and philanthropic partnerships at BOC Network.
- LiftFund Partner — Linkage partner of BOC Network
- Maspeth Industrial Business Association Partner — Linkage partner of BOC Network
- Pema Nails Partner — Recipient of BOC funding during the COVID-19 pandemic.
+ 17 more
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- 3-M Model for Sustainable Business Growthmethodology: 3-M_modelBy integrating financial access, market opportunities, and management skills, the organization drives sustainable business growth because addressing these three pillars holistically enables high-potential businesses to overcome systemic barriers and scale effectively.
- Client-Centered Holistic Support with Continuitymethodology: holistic_support_with_continued_assistanceBy providing holistic training, individualized coaching, and ongoing technical assistance—including continued support after program completion—the organization improves business outcomes because sustained engagement helps entrepreneurs adapt to evolving challenges and institutionalizes long-term resilience.
- Integrated Capital and Advisory Supportmethodology: integrated_capital_and_advisoryBy combining access to capital with advisory and hands-on support, the organization enables business growth and sustainability because financial resources alone are insufficient without tailored guidance to implement effective business practices.
- Networked Resource Integration Modelmethodology: networked_support_modelBy connecting entrepreneurs to a decentralized network of local centers and external partners—including CDFIs, banks, government agencies, and legal services—the organization enhances service delivery and access because isolated entrepreneurs face greater barriers to navigating complex support ecosystems.