named programs · 7 · from sources
What they call their work
Emergency Boarding
Short-term (up to 10 days) housing for pets of individuals in crisis due to disasters such as fire, flooding, or sudden hospitalization
Foster Program
Provides temporary home care for animals needing medical recovery, socialization, or relief from shelter stress; supported by shelter-provided supplies, medical care, and staff guidance
Grooming Services
Professional grooming for cats and dogs provided by experienced staff in a dedicated facility
Monthly Vaccine Clinic
Free monthly clinics offering rabies and distemper vaccinations for dogs and cats; $10 donation requested but not required
Pet Boarding
Boarding services for pet owners needing temporary care, including daily walks, outdoor playtime, and health monitoring
Pet Safekeeping
Free short-term shelter for pets of domestic violence survivors, allowing victims to seek safety without abandoning their animals
Spay/Neuter Clinic
Low-cost spay and neuter services for cats and dogs, with financial assistance available through partnership with Shelter Outreach Services (S.O.S.)
activities · 7 groups
What they do
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Low-Cost Spay/Neuter Services 2 activities
- Low-cost spay and neuter servicesProvides low-cost spay and neuter surgeries for companion animals on a weekly basis (typically Thursdays), through scheduled appointments at the shelter. Services include physical exams, anesthesia, and vaccinations as needed, with fee assistance available for residents experiencing financial hardship.
- Monthly community vaccine clinicsHosts monthly vaccination clinics for dogs and cats to provide updated Rabies and Distemper vaccines. Vaccinations are offered with a requested $10 donation per vaccine, and animals vaccinated during these clinics are tracked annually.
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Animal Welfare Fundraising through Retail and Sales 1 activity
- Accepts charitable bequests and legacy giftsFunds ongoing animal care and shelter operations through charitable bequests and legacy gifts, including life insurance beneficiary designations, retirement plan gifts, property donations, residuary bequests, contingent gifts, estate percentages, specific dollar amounts, and vehicle donations.
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Humane Law Enforcement and Cruelty Intervention 1 activity
- Animal rescue and shelteringRescues cats and dogs from dangerous situations, provides short-term shelter for abandoned, abused, and unwanted animals, and places companion animals in homes. The organization investigates animal cruelty reports and operates a foster program that provides temporary care with full medical and supply support.
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Humane Education and Responsible Pet Ownership 1 activity
- Educational programsDelivers educational programs to the community about animal welfare, responsible pet ownership, and cruelty prevention.
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Animal Welfare and Rescue Support 1 activity
- Emergency and crisis pet boardingProvides short-term, no-cost emergency boarding for pets of individuals fleeing domestic violence or experiencing personal crises such as house fires, flooding, or sudden hospitalization. Services are available by referral and based on space availability.
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Pet Food and Supply Pantry Services 1 activity
- Pet food pantry distributionDistributes wet and dry pet food through a public pet food pantry to support community pet owners, particularly those facing economic hardship.
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Uncategorized 4 activities
- End-of-life care servicesProvides euthanasia services for dogs and cats who are suffering or terminally ill, available by appointment for a fee of $80, and offers cremation services following euthanasia.
- Pet boarding servicesOperates a pet boarding service for dogs at a rate of $28 per day, with an additional $12 daily fee for a second dog in the same kennel. Boarded dogs receive three daily walks, access to outdoor play yards, medication administration, and optional grooming by appointment.
- Pet grooming servicesOffers professional pet grooming services for cats and dogs, including walk-in nail trimming Monday through Friday from 12:30–4:00 PM. Grooming is also available by appointment for boarded dogs and generates revenue to support care for shelter animals.
- Pet microchipping servicesOffers microchipping services for cats and dogs performed by a licensed veterinary technician. Cats are charged a $25 fee; microchipping is free for dogs. Proof of rabies vaccination is required for service.
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financials · form 990 · fy2024
revenue
Total revenue$1.86M
Contributions & grants$1.06M57%
Program service revenue$505K27%
Investment income$192K10%
Other revenue$106K
expenses
Total expenses$1.63M
Program expenses77%
Admin / overhead15%
Fundraising8%
Salaries & benefits$796K
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$5.72M
Cash$847K
Investments$2.54M
Liabilities$48K
Net assets$5.68M
Liquid reserves24.9 mo
5 years on record · 2020–2024 · YoY revenue +16.4%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 1
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| KAREN MATSON | EXECUTIVE DI | 47 | $98K |
board members · 10
- BEN LARSON — TREASURER
- DARLA HUFF — VICE PRESIDE
- DIANE WITTNER — DIRECTOR
- ERIN CUMMINGS — SECRETARY
- JENNIFER DONLAN-FITZGIBBON — PRESIDENT
- JOHN TOKOS — DIRECTOR
- JUDY VALEK — DIRECTOR
- KATHY BENDER — DIRECTOR
- LESLIE PERSONETTE — DIRECTOR
- LYNN DURKAN — DIRECTOR
relationships · 12
Who they work with
- Bissell Pet Foundation Partner — Partner organization as indicated by logo presence on the website.
- Bissell Pet Foundation Partner — Partner organization indicated by logo and link on vaccine clinic webpage.
- Bissell Pet Foundation Partner — Partner organization indicated by logo and link on website
- Bissell Pet Foundation Partner — Partner organization linked through grooming services page, indicated by logo and hyperlink.
- Bissell Pet Foundation Partner — Partner organization linked through logo and website association on the microchipping services page.
- Bissell Pet Foundation Partner — Partner organization supporting pet adoption and shelter initiatives.
- Bissell Pet Foundation Partner — Partner organization supporting pet rescue and care initiatives.
- Bissell Pet Foundation Partner — Partner organization supporting the humane society, indicated by logo placement and affiliation.
- Broome County Humane Society Network — Operates its own foster program as part of its shelter services.
- Kim Broderick Government — Staff member responsible for managing legacy gift discussions and estate planning coordination.
- New York State Government — NYS registered shelter/rescue with registration number RR154
- Shelter Outreach Services (S.O.S.) Partner — Collaborates to provide affordable spay/neuter and vaccination services for companion animals in the community.
strategies · 5
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Community-Partnered Access to Caremethodology: community-partnered_affordable_careBy partnering with organizations like S.O.S., we expand access to affordable spay/neuter and vaccination services, because community collaboration lowers barriers to care and reduces pet overpopulation more effectively than standalone shelter efforts.
- Integrated Revenue Reinvestment Modelmethodology: revenue_reinvestmentBy generating revenue through fee-based services like grooming and vaccinations, we fund the health and safety of shelter animals, because reinvesting public-facing service income sustains our core animal welfare mission without relying solely on donations.
- Prevention-First Approach to Pet Homelessnessmethodology: pet_retention_preventionBy prioritizing pet retention and helping owners overcome challenges before surrender, we reduce animal homelessness and shelter intake, because preventing abandonment at the source is more effective and humane than reactive rehoming.
- Safety and Welfare Through Species-Separated Handlingmethodology: species_separated_service_deliveryBy separating dogs and cats into distinct physical areas with dedicated handlers, we reduce stress and improve safety during medical clinics, because species-specific protocols enhance animal welfare and staff effectiveness in high-throughput settings.
- Specialized Foster Care for Adoption Readinessmethodology: temporary_foster_care_for_special_needsBy placing animals with special needs into foster homes, we improve their medical, behavioral, and emotional readiness for adoption, because temporary home-based care reduces stress and increases long-term placement success.