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URBAN PATHWAYS INC

NEW YORK, NY · EIN 132933675 · Form 990 · FY2024 · NTEE L410 · Housing & Shelter · Large ($10M-$50M) · urbanpathways.org
revenue
$49.4M
expenses
$51.4M
net assets
$15.6M
employees
525
volunteers
21
program ratio
81%
mission · from form 990

URBAN PATHWAYS (UP) IS A NON-PROFIT, SOCIAL SERVICE AND SUPPORTIVE HOUSING ORGANIZATION SERVING THE CITY'S HOMELESS ADULTS THROUGH OUTREACH, ASSESSMENT, SHELTER-BASED SETTINGS AND TRANSITIONAL AND PERMANENT HOUSING.

profile · synthesized from sources

Urban Pathways is a nonprofit social service and supportive housing organization serving homeless adults in New York City. Using a Housing First approach, the organization provides street outreach, drop-in centers, transitional housing, and permanent supportive housing programs. It offers tailored case management and support services to help individuals achieve housing stability and improve health, employment, and well-being.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $18.54M
    THE NON- RESIDENTIAL PROGRAMS(CONSISTING OF STREET OUTREACH AND DROP-IN PROGRAMS) SERVED 1371 UNIQUE INDIVIDUALS THIS YEAR. TWO HUNDRED AND NINETY-THREE (293) HOUSING PLACEMENTS WERE MADE AND 23,893 MEALS WERE SERVED.
named programs · 7 · from sources

What they call their work

Drop-In Centers
24/7 facilities including the Olivieri and 9th Avenue centers providing meals, showers, clothing, and housing placement assistance.
Key to Home – Rapid Rehousing
HUD-funded program helping 30 unsheltered individuals move directly into permanent apartments with long-term subsidies and case management.
Permanent Supportive Housing
Long-term housing programs including scattered-site apartments and congregate residences such as Ivan Shapiro House and Howard Amron House, serving formerly homeless adults with mental illness or other challenges.
Safe Haven Programs
Low-threshold transitional housing at sites including Hegeman, Webster Avenue, and 105th Street, offering private or semi-private rooms with on-site case management.
Street Outreach
Outreach teams engage homeless adults daily in targeted NYC areas, offering food, clothing, case management, and referrals to housing and health services.
Total Wellness Program
Case management and wellness education linking residents to healthcare, health education, and benefit acquisition to reduce reliance on emergency services.
UPwards Employment
Employment assistance program helping homeless and at-risk individuals find and retain jobs to improve economic stability.
activities · 10 groups

What they do

  • Supportive and Emergency Housing Services 2 activities
    • Operate temporary and safe haven shelters for adults experiencing homelessness
      Runs a 60-bed temporary shelter in Midtown Manhattan and operates multiple safe haven sites including Hegeman and Webster Avenue locations, providing low-threshold transitional housing with on-site case management and rehabilitative services.
    • Provide permanent and scattered-site supportive housing
      Manages 266 units of scattered-site permanent supportive housing and operates multiple dedicated buildings such as the Clinton Avenue Residence and Hughes House, offering long-term housing with supportive services for formerly homeless adults.
  • Housing Policy Advocacy & Tenant Organizing 1 activity
    • Advocate for policy changes to address homelessness
      Engages in policy advocacy with elected officials and coalitions, leads campaigns such as the Homeless Protection Act, and organizes actions including Lobby Days and the #JustPay campaign to improve access to services and systemic solutions for homelessness.
  • Community Resource Navigation and Support Services 1 activity
    • Conduct street outreach to individuals experiencing homelessness
      Deploys outreach teams to engage unsheltered individuals, offering food, clothing, case management, and referrals to housing and services; has operated since 1997 and served hundreds annually.
  • Workforce Readiness Training 1 activity
    • Deliver employment assistance and job retention programs
      Offers job readiness training, resume assistance, internships through the Career Enhancement program, and post-employment support for at least six months to help individuals experiencing or at-risk of homelessness secure and retain employment.
  • Civil Rights Advocacy & Litigation 1 activity
    • Facilitate advocacy by individuals with lived experience
      Creates opportunities for clients to engage directly with elected officials, share personal stories, and advocate for policy change as part of organizational campaigns.
  • Community Recovery Awareness Events 1 activity
    • Host annual Homeless Persons’ Memorial Day event
      Co-hosts a public memorial each December to honor New Yorkers who died while experiencing homelessness, raising awareness and advocating for systemic change.
  • Emergency Rental Assistance and Eviction Prevention 1 activity
    • Implement Rapid Rehousing programs for unsheltered individuals
      Administers HUD-funded Key to Home Initiative and similar programs to assist up to 30 unsheltered individuals at a time in moving directly into permanent housing with long-term rental subsidies.
  • Comprehensive Community Service Hubs 1 activity
    • Operate 24/7 drop-in centers for unhoused adults
      Provides 24-hour access to hot meals, showers, clothing, case management, health assessments, and crisis intervention at multiple locations including the Antonio G. Olivieri and 9th Avenue Drop-In Centers in New York City.
  • Comprehensive Care Management Services 1 activity
    • Provide case management and benefits coordination
      Offers ongoing weekly case management to support healthcare access, benefits enrollment, personal documentation, and housing stability for individuals experiencing or at-risk of homelessness.
  • Community Health Fairs and Screenings 1 activity
    • Support health and wellness of residents
      Operates the Total Wellness Program to address immediate health concerns, facilitate access to medical providers, and promote long-term wellness through health education on nutrition, exercise, and chronic disease prevention.
financials · form 990 · fy2024
revenue
Total revenue$49.37M
Contributions & grants$43.43M88%
Program service revenue$5.75M12%
Investment income$136K0%
Other revenue$49K
expenses
Total expenses$51.41M
Program expenses81%
Admin / overhead17%
Fundraising2%
Salaries & benefits$27.66M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$60.38M
Cash$8.91M
Investments$2.84M
Liabilities$44.74M
Net assets$15.64M
Liquid reserves2.7 mo
6 years on record · 2019–2024 · YoY revenue +18.2%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 7
NameTitleHours/wkCompensation
FREDERICK SHACK CEO 35 $327K
MARTA GOLDMAN CHIEF DEVELOPMENT OFFICER 35 $254K
ROBERT MCPHILLIPS CFO 35 $247K
DOTTIE ANN CLAYTON STEVENSON CHIEF PEOPLE OFFICER 35 $220K
LISA LOMBARDI DEPUTY EXECUTIVE DIRECTOR 35 $219K
ARIEL GARCIA CHIEF HOUSING OFFICER 1 $203K
MARDOCHE SIDOR MEDICAL DIRECTOR 35 $190K
board members · 18
  • ADAM HEFT — PRESIDENT
  • AJAY SALHOTRA — DIRECTOR
  • ANDREA ANDERSON — DIRECTOR
  • BRADLEY HANDLER — DIRECTOR
  • CHIARA CARTER — DIRECTOR
  • CYNTHIA SUMMERS — SECRETARY
  • DANIEL KATCHER — DIRECTOR
  • ERIK IPSEN — DIRECTOR
  • ERIN ABRAMS — VICE PRESIDENT
  • ETHAN KAUFMAN — DIRECTOR
  • GARY BELSKY — DIRECTOR
  • JEANNE SUN — SECRETARY (OUTGOING)
  • JULIE BERKUN FAJGENBAUM — DIRECTOR
  • KEITH STREET — DIRECTOR
  • KELLEY GOTT — DIRECTOR
  • MICHAEL BARNETT — TREASURER
  • MICHAEL INNIS-THOMPSON — DIRECTOR
  • PATRICK LI — DIRECTOR
relationships · 27

Who they work with

  • Association for Community Living Partner — Partners to advocate for building, preserving, and funding supportive housing.
  • CCIT-NYC Coalition — Member of Correct Crisis Intervention Today (CCIT-NYC) coalition to improve mental health crisis response.
  • Care For the Homeless Partner — Collaborates to advance the Homeless Protection Act through coalition-building, legislative refinement, and advocacy events.
  • DOHMH Government — Funds the New Roads Plaza supportive housing program.
  • DOHMH Government — Primary funder of the New Roads Plaza supportive housing program
  • Department of Health and Mental Hygiene (DOHMH) Government — Funds the New Roads Plaza supportive housing program comprising 57 units.
  • Department of Housing and Urban Development Government — Funded a pilot Rapid Rehousing program to help unsheltered individuals move directly into permanent housing.
  • Donors Partner — Collaborates with donors to fund and support programs serving individuals experiencing homelessness.
  • Flatiron NoMad BID Partner — Collaborates on outreach services in the Flatiron NoMad area
  • Garment District BID Partner — Collaborates on outreach services in the Garment District
  • Goldman Sachs Partner — Corporate partner that engaged through Community TeamWorks, supporting Career Day events for residents and Career Enhancement program participants.
  • Goldman Sachs Partner — Partnered with Urban Pathways for a career day event to support employment assistance initiatives.
  • HUD Government — Funded the Key to Home Initiative, a three-year pilot rapid re-housing program.
  • HUD Government — Funded the Key to Home Rapid Rehousing program.
  • Homes Can’t Wait Coalition — Member coalition advocating to improve CityFHEPS housing subsidies.
  • Housing Access NY Coalition — Member coalition working to create the statewide Housing Access Voucher Program.
  • Human Services Council Partner — Partner in the #JustPay campaign to improve wages for the human services workforce.
  • Mizuho Americas Partner — Corporate partner whose volunteer team participated in activities at Urban Pathways' 162nd Street Apartments.
  • Ninth Ave Drop-in Center Partner — Operates as one of Urban Pathways' 24/7 drop-in centers providing essential services.
  • OMH Government — Licensed The Residences at Hallet’s Cove supportive housing program.
  • Office of Mental Health (OMH) Government — Licensed the supportive housing residence at The Residences at Hallet’s Cove for adults with serious mental illness.
  • Port Authority Partner — Operates outreach program at the Port Authority Bus Terminal
  • Safe Haven Partner — Residential program site where Urban Pathways provides housing and support services.
  • Smart Design Partner — Corporate volunteer team that cooked and served meals to clients at Cluster House NYC on MLK Day.
  • Supportive Housing Network of NY Partner — Partners to advocate for building, preserving, and funding supportive housing.
  • The Olivieri Drop-in Center Partner — Operates as one of Urban Pathways' 24/7 drop-in centers providing essential services.
  • Volunteer and Partner Organizations Partner — Collaborates with volunteer and partner organizations to enhance staff-provided services and add additional support within the Total Wellness Program.
strategies · 3

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Housing First Model
    methodology: housing_first
    By providing immediate, low-barrier housing without preconditions, combined with supportive services, individuals experiencing homelessness achieve greater stability and are better positioned to address health, mental well-being, and employment, because housing is foundational to recovery and long-term success.
  • Person-Centered, Integrated Support
    methodology: person-centered
    By tailoring case management and support services to the individual’s goals and life circumstances, and integrating housing, health, employment, and wellness services, the organization improves engagement and outcomes because personalized, holistic support fosters agency and addresses interconnected barriers.
  • Systemic Advocacy with Lived Experience Leadership
    methodology: systemic advocacy
    By advocating for policy change while centering the voices of people with lived experience and frontline staff, the organization drives more authentic, effective reforms because those most impacted by systemic failures are best positioned to lead solutions.